Down To Ground Reviews 

440
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Many customers are highly satisfied with the product's quality and effectiveness, frequently noting significant improvements in sleep patterns, reduced body aches, and increased energy. They appreciate its design and how well it performs as advertised, positively impacting their daily lives. Conversely, a small portion of people felt the product was ineffective, reporting no benefits for sleep or pain relief. Several reviewers found the grounding effect ceased when a bed sheet was placed over the mattress cover. Some customers also considered the purchase a waste of money, expressing frustration with return policies for opened items.

What people talk about most

Product

Customers had positive experiences with product, with many reviewers expressing satisfaction and love for the... See more

Quality

Reviewers mention positive feedback about quality, with many noting that the products are well-made and... See more

User experience

People report ambiguous experiences with user experience, with many finding the products easy to set up and... See more

Order

Users describe ambiguous interactions with order, with some finding the ordering process easy and timely,... See more

Price

Consumers find price to be ambiguous, with some reviewers feeling the product was worth every penny and even... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Had a lot of pain after a riding accident. So much better after 2-3 nights on the grounding mattress cover. However, the biggest difference was that I had breast cancer last year and had lymph nodes r... See more

Company replied

Rated 4 out of 5 stars

Have been using down to ground mat on our Queen size bed fit perfectly and stays in position.Changes to sleeping patterns has improved , fall to sleep faster and stay longer in deep sleep patterns. I... See more

Company replied

Rated 5 out of 5 stars

Well now have been using the ground mattress cover for about 3 weeks . Im not a great sleeper very restless an also light sleep. Most nights I’m lucky if I get 5 hours. Thou coming into week 3 I’m... See more

Company replied

Rated 5 out of 5 stars

After using a silver thread sheet for months, we found it wasn't working, so we ordered the Grounding mat. From day one we noticed a difference, better sleep, much deeper, less pain upon waking up, n... See more

Company replied


Company details

  1. Wellness Program
  2. Home Health Care Service

Written by the company

At Down To Ground, you will find the world's best indoor grounding products that will help you reduce your pain, decrease your inflammation, improve your sleep and much more so you can wake up feeling incredible! With no extra effort. Experience the healing power of earthing with Down To Ground. Transform your sleep and well-being through our scientifically-proven, indoor grounding products designed to reduce pain, inflammation, and improve sleep quality. Shop now to bring the earth's healing energy right into your home! Get grounded and stay grounded. Your body and mind will thank you.


Contact info

4.1

Great

TrustScore 4 out of 5

440 reviews

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No recent history of asking for reviews

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4.1

All reviews

(440)

242 reviews in the last 12 months

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Rated 5 out of 5 stars

I used to only sleep 3-4 hrs a night…

I used to only sleep 3-4 hrs a night and had lots of ascension symptoms, headache,body aches, restless legs, nausea bought my grounding sheet slept like a baby for 9 hrs straight woke with less body aches, headache gone restless legs gone! Now my granddaughters when they come for sleepovers they want to sleep in grannies bed and not their own beds they love it too which is just great as one is ADHD and the other one on the spectrum and we all get a good night's sleep and early bed . Thankyou so much down to ground

26 February 2026
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Jacqueline, thank you so much for sharing your experience, we really appreciate it.

We are glad to hear you are sleeping better and waking up feeling more comfortable. It is also wonderful to know your granddaughters are enjoying it too and that it has made sleepovers easier for everyone.

Thanks,
The Down To Ground Team

Rated 5 out of 5 stars

I have been sleeping grounded for many years…

I have been sleeping grounded for many years but always with a grounding sheet. I got so tired of washimg it every week and waiting for it to dry. Then I became worried that it did not work anymore. I purchased a meter and it did not seem as though the sheet was working. I ordered a half sheet by mistake because I have a king. I did everything to return it but when I went to the P.O. I found out it was going to cost $50 to send it to Australia. They should tell you that. Anyway I decided to keep it and order the full size and I will use the smaller sheet when I am away from home. I really like the idea of not having to only use one sheet. The mat is soft and comfortable.

22 April 2026
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Janet, thank you for sharing your experience and we are really glad to hear you are enjoying the mat and finding it comfortable, especially as an alternative when you are away from home.

We are also sorry for the frustration you had with the return process and the shipping cost you were quoted before. We understand how that would be discouraging. We are always working on improving this, and we now have a local return facility in place so customers no longer need to send returns back all the way here to Australia, which should make things much easier moving forward.

If you need any help with your full size order or anything else, feel free to reach out anytime.

Thanks,
The Down To Ground Team

Rated 1 out of 5 stars

Awful, misleading, scammy customer service

Just a very shady and misleading company. I ordered the "half size" mat for a King Size bed, which would make you think that it would be half the size of a king size bed.... It is literally a 1/4 of a king size mattress. No joke it's 28 inches wide like a workout mat. So it's just a manipulative misleading way to have the website set up to begin with. You have to go to the size tab and then you realize how tiny it is instead of just having that up front listed on the website. Asked for a return and they make you take photos of the items you are returning and say things like "you need to have 'specialty packaging' included which means the plastic bags, that's the 'specialty packaging'. I have done everything and their website won't let me upload photos and they told me that my regular pictures from my camera my phone are too big and high quality to be accepted. So I took screenshots of the pictures as they suggested and even those pictures are now too high quality to be uploaded. Try to do it on a brand new iPhone 17 and a new Samsung Galaxy s26, neither operating system would work. Now they are telling me to go find a computer to use and take pictures from the computer, but I don't own a laptop or a computer. Over a dozen emails trying to just get a return so far, probably the worst customer service I've ever dealt with. It's basically a return scam. If this company believed in their product they wouldn't be running a return scam on their customers. So when you open the package make sure you keep every single little thing because they call plastic bags "specialty packaging" just to make it difficult for you to make returns. They make you upload photos that are lower quality than a screenshot or then make you go to a computer if that doesn't work and I'm sure that wouldn't work either. Probably going to have to dispute with my credit card company because their return process is straight out of a scam website. Plenty of other grounding businesses out there that aren't manipulative scam artists.

18 April 2026
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Anthony,

Thank you for your feedback! We are sorry for the frustration and the trouble you have experienced with this.

To clarify, we do not offer a king size grounding cover. Your order was processed exactly as placed and the half size mat you received is the correct item that was selected at checkout.

We are also sorry about the issues you are having with the return portal. We understand how inconvenient this is. We recommend trying to complete the return and upload the photos using a computer or laptop instead of a mobile device, as this often provides a more stable experience and can help avoid upload errors. Older devices or outdated browser versions can also sometimes cause inconsistent issues.

Please try that option and let us know if you are still unable to upload your photos. We are here to help get this resolved for you.

Thanks,
The Down To Ground Team

Rated 5 out of 5 stars

Love how I feel in the mornings since…

Love how I feel in the mornings since getting my Down to Ground mattress pad. I bought the largest size and it covers 99% of my king size bed.

I have been suffering from neuropathy in my feet and after chemo treatments and hormone therapy it was getting worse. After 2 weeks of using the mattress pad, the pain is subsiding in my feet and the first steps in the morning are less and less painful!

Thank you!

20 April 2026
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Beth, thank you for your feedback! We’re especially glad to know you’re noticing improvement in your mornings and that the discomfort in your feet is easing. It’s great that the larger size is working well for your setup too.

We truly appreciate your trust in our product and are wishing you continued comfort and progress as you keep using it.

Thanks,
The Down To Ground Team

Rated 4 out of 5 stars

Back and hip pain, sleep loss

I had back and hip pain, and trouble sleeping. When I was wearing my Winter pj's, it helped some. When I wear my Summer pj's, and there is more direct-skin contact, it is amazing! My pain is gone, and I sleep much better!!! I highly recommend it :)

19 April 2026
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Claudia, thank you for your feedback! It makes sense that you noticed a stronger effect with more direct skin contact, since grounding works through electrical connection between your body and the mat, and closer contact generally allows for a more consistent connection.

We’re really glad to hear your pain has improved and your sleep is better. Appreciate the recommendation and for taking the time to share this.

Thanks,
The Down To Ground Team

Rated 5 out of 5 stars

Well done…

After using a silver thread sheet for months, we found it wasn't working, so we ordered the Grounding mat. From day one we noticed a difference, better sleep, much deeper, less pain upon waking up, no fluid retention. Now we have one for my daughter and our bed at camp. So thankful this company has made a great product.

1 April 2026
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Lois, thank you for your feedback!

We’re really glad you noticed a difference so quickly, especially with sleep quality, reduced pain on waking, and less fluid retention. It’s also great to hear your daughter and your setup at camp are now benefiting too.

Appreciate your trust in our products and for taking the time to share this feedback.

Thanks,
The Down To Ground Team

Rated 5 out of 5 stars

I have been using the down to Ground…

I have been using the down to Ground for a few weeks now and where I used to get up tired i now wake up feeling more refreshed and do not have the old aching in my joints. I would recommend down to Ground to everyone.

27 March 2026
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Albert, thank you for your feedback! I’m really glad to hear you’re waking up feeling more refreshed and noticing less discomfort in your joints. It means a lot to know it’s making a positive difference for you.

We truly appreciate your recommendation and support.

Thanks,
The Down To Ground Team

Rated 4 out of 5 stars

Electric field dramatically lowered.

I was concerned at first because my grounding mat didn't look like the one in the ad, but it was explained to me that mine was made of cotton with stainless steel threads. That's better for me because I don't tolerate synthetic fabrics often made with petroleum. I bought a gauge that measures a person's electric field, and I was able to confirm the mat is reducing my electric field dramatically, even with a sheet over it.

16 April 2026
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Janette, thank you for your feedback! We're glad the explanation helped clarify the material differences, and it’s great to hear that the cotton with stainless steel threads suits your preferences better.

It’s also really interesting that you’ve been able to measure a noticeable change with your own device, even with a sheet over the mat. We appreciate you sharing that insight, and we’re happy to hear the product is working well for you.

Thanks,
The Down To Ground Team

Rated 4 out of 5 stars

So happy!

Had a lot of pain after a riding accident. So much better after 2-3 nights on the grounding mattress cover. However, the biggest difference was that I had breast cancer last year and had lymph nodes removed which caused fluid retention (lymphoma). This has completely gone and everything looks normal again. So happy!

16 April 2026
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Joanne, thank you for your feedback! It’s wonderful that you’re feeling relief after your riding accident and noticing improvements in your comfort and recovery. We're especially happy to hear things have felt better for you overall.

Wishing you continued healing and good health, and thank you again for taking the time to share this with us.

Thanks,
The Down To Ground Team

Rated 5 out of 5 stars

I have owned grounding sheets before…

I have owned grounding sheets before and fully believe in the technology-- Read the Book, Earthing--- highly recommend! So when I saw that someone had come up with a better type of grounding mat for sleeping, I was thrilled! The grounding bed mats came quickly and I ordered several so that not only our bed would be a health-giving place to be, but our childrens' beds would also. Very pleased with how easy they are to use and clean! Great product!

15 March 2026
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Rebecca, thank you for your feedback! It’s great to hear you’ve had previous experience with grounding and that you’re enjoying this new setup for your home as well.

We really appreciate you choosing to extend it to your children’s beds too, and we’re glad to hear you’re finding the mats easy to use and maintain.

Thank you again for your support and recommendation.

Thanks,
The Down To Ground Team

Rated 1 out of 5 stars

Their grounding mat does not work!

Their grounding mat does not work at all. I have tried other grounding mats and sheets, of which one grounding sheets produced some relief from body pain. However, for the amount of money you pay versus little to no benefit, I was able to return all previously tested. EXCEPT Down to Ground who doesn't want their grounding mats for beds returned. I suspect because they know their grounding mats don't work! Another scammer company!!

10 April 2026
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Mary,

We're sorry to hear you had a disappointing experience and we understand your frustration.

Could you please share how you tested the grounding mat? For example, what type of outlet you used, whether you used a grounding tester, and how the mat was set up during use. This will help us better understand your situation and check if everything was working correctly on your end.

We do want to clarify that we stand by our products and provide support to help ensure they are used and tested correctly. Grounding results can also vary from person to person, but we still want to make sure your setup was functioning as intended.

Once we have a bit more detail, we’ll be happy to assist you further and look into this with you. You may also email us at support@downtoground.co so we can have this resolved as soon as possible.

Thanks,
The Down To Ground Team

Rated 1 out of 5 stars

Socket Tester

I received my order today though I have not used the grounding sheet yet. I received a tester which doesn't appear to work and looks different and cheaper than the photo on the box it came in.
Also Im still waiting on a response to my other review where you asked for further information which I supplied but decided not to bother getting back to me.

Furthermore I only just realised your tester tripped the circuit breaker for all the plugged in household goods which I had to switch back on. Not good.

I have just emailed you today with photo of tester and box it came in.

13 April 2026
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi James,

We're really sorry for the confusion and the experience you’ve had so far, and we appreciate you taking the time to share these details.

Just to address the tester first, could you please confirm whether any button was pressed on it during use? If a button is activated while testing, it can cause the circuit breaker to trip, so we'd like to check this with you to better understand what happened.

Regarding your earlier review, we're sorry if it felt like we didn’t follow up after your reply. That was not our intention, and we'll make sure this is properly looked into.

As for the tester appearance, we're sorry it looks different from what you expected. If you can share a photo of what you received, we can confirm exactly which version you have and assist you further.

We’re here to help and want to make sure everything is working safely and as expected, so please reply with the details and we’ll take care of this with you right away or email us at support@downtoground.co so we could resolve this issue as soon as possible.

Thanks,
The Down To Ground Team

Rated 1 out of 5 stars

Very painful experience

I was very excited to try The Down to Ground mattress cover. After using it for one week I realized that my body hurt. I was stiff and getting up from my chair I had to take it very slowly. I could not figure out what was going on. I’m in great health, never any issues with movements or pain but something was up!!!
I racked my brain as to why I was so sore and why my body ached. The light came on, the only thing new was “The Back to Ground“ mattress cover. I changed my bedding and put my grounding fitted sheet back on.
It has been two days now and I can say that the pain is now gone.
Sad to say that The Back to Ground would not allow me to return the matress cover for a refund since I had used the matress liner. Think twice before you buy from this company. Take note*** All the reviews that told the truth about the grounding pad do not get a reply from the company, they only recognize the good reviews.

3 April 2026
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Drene, thank you for your feedback! We're sorry to hear about the discomfort you went through.

When people start grounding, some can experience what is often referred to as a “detox” or adjustment phase, where the body may temporarily feel sore, tired, or out of balance as it adapts. Because of this, we generally recommend a gradual approach to grounding, such as starting with shorter periods of use before sleeping on it overnight.

We also want to clarify that we do not selectively respond to reviews. We aim to support every customer equally, regardless of their experience.

Regarding returns, we're really sorry for the frustration here. Due to hygiene reasons, we’re unable to accept returns for items that have already been used. However, we do want to help where we can, and we’d be happy to explore offering a partial refund as a gesture of goodwill if that would help bring some resolution for you.

Please let us know how you’d like to proceed, and we’re here to support you. Please email us at support@downtoground.co and we'd be happy to resolve this.

Thanks,
The Down To Ground Team

Rated 5 out of 5 stars

Am on my third week of sleeping on…

Am on my third week of sleeping on grounding mat. My sleep is much more restful. Getting 6-8 hours instead of 3-6 hours before the mat. Much more relaxed. Anxiety level at night has dropped significantly.

11 April 2026
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi there, thank you for your feedback! We’re really glad to hear you’re sleeping more deeply and feeling more relaxed at night. It’s especially great to hear your anxiety levels have improved and you’re getting more consistent rest.

We appreciate you taking the time to leave this update, and we’re so happy the mat is making a positive difference for you.

Thanks,
The Down To Ground Team

Rated 5 out of 5 stars

Very happy with service and product

8 April 2026
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Lynette, thank you for your feedback! We’re really happy to hear you’re pleased with both the product and our service. That means a lot to us! If you ever need anything, we’re always here to help.

Thanks,
The Down To Ground Team

Rated 5 out of 5 stars

I sleep better

I sleep better, I am not hurting as much in the morning.

10 April 2026
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi June, thank you for your feedback! We’re really glad to hear you’re sleeping better and feeling less discomfort in the mornings, that’s wonderful to hear.

If you ever have any questions or need anything, we’re always here to support you.

Thanks,
The Down To Ground Team

Rated 5 out of 5 stars

Love grounded sleeping!

Really love the grounding mat and the longevity of it compared to grounding fitted sheets. I wish it was easier to find the size of it as we have a king size bed and got the larger size mat and had to place it sideways so it really only covers our torso’s down to our calves. Maybe that’s enough but waiting til it arrives to know if you have to buy another one and place them side by side was a little daunting since they’re a bit pricey. Sleeping great though! Once I’m as sleep I don’t wake up until morning.

10 April 2026
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Megan, thank you for your feedback! We’re so glad to hear you’re loving the grounding mat and that you’re sleeping deeply through the night, that’s wonderful to hear!

We also completely understand your point about sizing. It can be a bit tricky to visualize coverage, especially for larger beds like a king. For grounding, having consistent contact with your body (even just from your torso down to your calves, as you mentioned) is generally sufficient, so it sounds like you’re still getting good use out of it.

That said, we truly appreciate your feedback about sizing clarity. We’ll take this on board as we continue improving how we present product dimensions to make it easier for customers to choose the right fit the first time.

Thanks,
The Down To Ground Team

Rated 4 out of 5 stars

Better Sleep

The most prevalent thing I’ve noticed is I wake earlier. I’ve never been an early morning riser, but now I’m up before 7 am. I assume that means I’m sleeping better.

8 April 2026
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Beth,

Thank you for sharing your experience! Waking up earlier can definitely be a sign of more restful, restorative sleep, so it sounds like the grounding sheet is helping your body reset naturally. We’re glad to hear it’s making a positive difference in your sleep patterns!

Thank you,
The Down To Ground Team

Rated 3 out of 5 stars

I am sleeping better at night.

I am sleeping better at night.
Customer service was awful. The socket adaptor was broken and I reached out for a replacement and I was told that it was made by another company and to contact that company. Then they just stopped communicating with me. So I opted to just plug the cord directly into the grounding hole in the electrical outlet

29 March 2026
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Lynn,

We’re glad to hear you’re sleeping better at night, but we’re very sorry about the issues you experienced with the adapter and our communication. That definitely shouldn’t have happened.

Please email us at support@downtoground.co so we can investigate this for you. It sounds like there was a miscommunication regarding the adapter, and we’d be happy to send you a replacement free of charge.

We really appreciate your patience and want to make this right.

Thank you,
The Down To Ground Team

Rated 1 out of 5 stars

Lackluster.

So, I gave this a honest try, I've had this Grounding sheet for 3 months now and I honestly do not see a difference. I reached out to get a refund but they gave me a German address when the website clearly says ask for a US address. I reached out multiple times for the address and return Slip and nothing. I'd pass unfortunately

19 March 2026
Unprompted review
Down To Ground logo

Reply from Down To Ground

Hi Yo,

We’re really sorry to hear about your experience, that’s certainly not the experience we want for our customers. Please email us directly at support@downtoground.co so we can assist you further.

To help us locate your order, could you provide your full name and order number? Just to clarify, our return address is in Australia, not Germany. Once we have your details, we’ll make sure to investigate.

We truly appreciate your patience and want to get this resolved for you.

Thanks,
The Down To Ground Team

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