I've been drinking bottled water for as long as I can remember! Brought the British Berkefeld Stainless Steel Gravity System + Ultra Sterasyl Ceramic Filters, had it for just over a month now.... See more
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Since 1826, Doulton Water Filters have provided exceptional tasting drinking water to households around the globe. Based in Staffordshire and holding the Made in Britain badge, Doulton products are NSF certified with a range that includes under sink water filter systems, through to portable water filter bottles and accessories.
Doulton is also home to British Berkefeld - a collection of gravity fed water filter systems that require no plumbing or electricity with an effortlessly simple set up.
Water filter systems from both Doulton and British Berkefeld use the power of ceramic technology to help reduce up to 99.99% of common contaminants, alongside retaining essential minerals - making them the ideal choice for a range of lifestyles, ensuring peace of mind in every drop.
Thank you for being part of the Doulton family. We are here to help you get the best out of your water filter system.
Visit Doulton.com | Contact Support
© 2025 Doulton Water Filters. All rights reserved.
Lymedale Cross, Lower Milehouse Lane, ST5 9BT, Newcastle-under-Lyme, United Kingdom
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The reason I have not given 5 stars is because the 6 litre filter comes with a plastic tap, I ordered the separate stainless tap at an extra cost and put the plastic tap in the recycling bin. Ideally I think it should come with a stainless tap as standard, as having a plastic tap defeats the object of filtering any micro-plastics and we all need less plastic in our lives. Initially the ceramic filters need 'conditioning', which entails first cycle of water, which takes about 12hours plus, that first cycle of water I used on plants instead of throwing away. After this initial cycle it filters more quickly.
Apart from that, I love the fact that it does not need plumbing or electrics, was easy to set up and it looks stylish in the kitchen without taking up much space. The key reason I would recommend this product is that Doulton British Berkefeld filters are proven to be effective, distinguished by their rigorous third-party testing and NSF certifications that verify their contaminant reduction claims. Unlike many competitors in the gravity filtration market, these systems have undergone extensive data-driven analysis, including testing to twice their marketed lifespan (e.g., 800 gallons for a 400-gallon rated filter) to ensure reliability and safety.

Reply from Doulton Water Filters Ltd
Water tastes very good. Delivery was earlier than expected. I'm very glad so far!
It was really easy to set up. I did watch a video somewhere online, which made it easier.
The water tastes great!
I have been drinking bottled water for many years, unless I had hot drinks and boiled the water in the kettle. I have become increasingly worried about microplastics, so decided to purchase the water filter, with the filter specifically for that.
I am very pleased with it and wish I had purchased it sooner
Arrived quickly and set up was simple, just follow all the instructions and take your time.
Result - a stunning looking water filter and lovely tasting water, a great improvement on the standard tap water.
The package was poorly wrapped and had been opened.

Reply from Doulton Water Filters Ltd
I've been using Doulton and British Berkfeld products for the past 2 years.
They are UK made which is important for me and are of great quality.
The water in my area is not very good so using their filters gives me the confidence that I can use this water to drink and cook with - especially for the kids.
I purchased a gravity system from this company. Received the product fast, well packaged. However the promised stainless steel tap was missing. The customer support service handled the mistake promptly and delivered the tap in the following few days, communicating progress all along the process.
Very satisfied with the purchase.

Reply from Doulton Water Filters Ltd
Very good item at a competitive price and very prompt delivery.
Such a great company to buy from. Fast delivery with the filters arriving next day, well packaged and with full instructions.
These filters are my 6 month replacement and I found soaking them in a large bowl of water for many hours, prior to putting them in my filter, helped speed up the commissioning time. Last time it took around 24 hours for the filters to work at a decent rate, this time they were ready in just a couple of hours and filtering lovely tasting water again.
Always arrives on time for my six month replacement.
Such a good system to have a regular delivery
Easy to find online, rapid delivery.
Price rise since last order is only negative.
Incredible customer service from the filtersales team. They took away the stress I had from ordering not quite what I was after.
Thank you team!
Also, the whole family is drinking from the filter, and I can't go back to tap water now! It seems to do a great job.
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