Purchased a 12 month ultimate game pass, followed instructions. Only received 6 months. Reached out to customer service who eventually just stopped responding to me Dorvn states I did not send info... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent communication just have to be patient. Took me less than 2 hours to place an order, have it processed, and completed. FOLLOW THE DIRECTIONS THAT COME WITH THE ORDER CAREFULLY AND YOU SHOULD... See more
I went into this purchase not knowing Dorvn.com and being cautiously optimistic, but it has now been a few weeks since I purchased a 1 year subscription to Xbox Game Pass Ultimate and everything has b... See more
Bought their products. Received everything in a timely fashion as advertised. I only didn't read everything carefully to get the most out of my purchase (activated the codes on a preexisting accou... See more
4.1
Great
93 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This company makes it easy to purchase…
This company makes it easy to purchase the item you want. The only negative is that it takes so long to get our product. I ordered something in 2/6 and I’m still waiting for it. They do tell you that it may take a while though.
6 February 2023
Great service and fast customer service…
Great service and fast customer service for any issue !
10 February 2023
Unprompted review
Instructions easy to follow
Instructions easy to follow! Got 2 years of ultimate for the price one 1 year.
5 February 2023
Cheating!
I have buy a 12month code and I only got like 6month code what happen to the other 6 months?
3 February 2023
Reply from Dorvn
Hello Meli,
You got only 6 months, becasue you didn't follow our instructions
for redeeming the codes, and our support have explained this to you,
Regards,
Dorvn
VPN and followed directions exact. NO LUCK!
USED VPN and followed directions exact. I am still unable to redeem. Microsoft says...
Contact the seller to get a code that works in your region
This code was purchased in a different region and cannot be redeemed.
Contact the seller to get a code that works in your region. This code was purchased in a different region and cannot be redeemed.
PUR-GeoRestricted
La95e0fyVEGlXUiS.8.43
2023/02/03 - 21:18:53 UTCicrosoft says...
3 February 2023
Unprompted review
Reply from Dorvn
Hello Anita Myas,
Our customer support team contacted you, and you didn't reply to them with the required information to see your issue
Regards,
Dorvn
Took forever in processing despite…
Took forever in processing despite using PayPal
Smooth after that. Should include in description the VPN part
30 January 2023
Best experience
Best experience, easy process with a great price. Would highly recommend.
23 January 2023
I was skeptical at first.
I was skeptical at first, to be honest, I had butterflies at first, but it turns out to be completely legit. and they helped me thru the whole process. I will definitely do it again.
27 January 2023
Unprompted review
Great customer service
Great customer service. I had an issue with my purchase, and the contact at Dorvn was a great help in finding a resolution. It is for this that I believe Dorvn is a stand up company with good values. I would definitely purchase from them again, and I would highly recommend them as well. Great products and a great price!!
24 January 2023
My codes dont work at all.i want what I…
My codes dont work at all.i want what I paid for this isn't cool!
10 January 2023
Reply from Dorvn
Hello Daniel Hendrickson,
our customer support team contacted you, and you didn't reply to them with the required information to see your issue
Regards,
Dorvn
Wonderful customer service
Wonderful customer service, works great after following instructions 😀
7 January 2023
Unprompted review
Legit site
I was recommended by a coworker becaise i didnt think it was a trusted site. Turns out its legit. 1 and only downside was it took almost a week to get digital codes that I ordered.
19 December 2022
quick & easy TY
24 December 2022
Scam
Scam. order 12 month took the correct steps and only got 1 month if games pass thats it
25 December 2022
Reply from Dorvn
our customer support team contacted you, and you didn't reply to them with the required information to see your issue
Regards,
Dorvn
I purchased 12 months of Xbox Ultimate…
I purchased 12 months of Xbox Ultimate but when I finally received the code a few days after ordering it gave instructions to only follow their steps listed and I had to wait until my current subscriptions ended. I purchased online 11/26/22 and was able to enter the code 12/21/22. After entering the code I only received 6 months of Xbox Ultimate instead of 12 months like I was supposed to receive. I have emailed them to get a response and if no response in a few days I will contact my credit card to dispute the charge.
21 December 2022
Reply from Dorvn
Hello John W.
our customer support team contacted you, and you didn't reply to them with the required information to see your issue
Regards,
Dorvn
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.