Dormio Resorts & Hotels - Les Portes Du Grand Massif Reviews 7

TrustScore 4 out of 5

4.2

Route de Flaine, 74300 Arâches-la-Frasse, Auvergne-Rhône-Alpes, FR


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Rated 5 out of 5 stars

Great service and a great location Beautiful mountain view, great dining at the restaurant, cosy chalet, nice spa area and the service from the emplyees were beyond.

Company replied

Rated 5 out of 5 stars

It was for my partner and myself the 2nd time we stayed during winter season in Les Portes Du Grand Massif Dormio - Flaine. The employees are so kind and helpfull and also making it possible to have... See more

Company replied

Rated 5 out of 5 stars

Wonderful family skiing holiday here – 6th year at LPdG Massif! Beautiful location with stunning views from chalets, restaurant/ bar /terrace, and even swimming pool! Also good local walks and spa are... See more

Company replied

Rated 4 out of 5 stars

Staff were amazing, couldn’t be more helpful. Small issue with the cleanliness of our room but it was sorted quickly.

Company replied


Company details

  1. Lodging
  2. Beach Resort
  3. Family Hotel
  4. Holiday Accommodation Service
  5. Luxury Hotel
  6. Wellness Hotel

Written by the company

Dormio Resort Les Portes Du Grand Massif in Flaine is located in the French Alps, at an altitude of no less than 1,850 metres. As a guest of Dormio Resort Les Portes Du Grand Massif in Flaine you will have so much to choose from. The many facilities at the resort will make each holiday into a relaxed stay. The resort’s facilities include a heated indoor swimming-pool, a wellness centre and a gym. In the winter you can also visit our restaurant with bar, which has stunning panoramic views.


Contact info

  • Route de Flaine, 74300, Arâches-la-Frasse, Auvergne-Rhône-Alpes, France

  • +31850134040

4.2

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service and a great location

Great service and a great location

Beautiful mountain view, great dining at the restaurant, cosy chalet, nice spa area and the service from the emplyees were beyond.

7 February 2026
Unprompted review
Dormio Resorts & Hotels - Les Portes Du Grand Massif logo

Reply from Dormio Resorts & Hotels - Les Portes Du Grand Massif

Dear Stine, thank you very much for your kind review. We are delighted to hear that you enjoyed the mountain view, the restaurant, the cosy chalet, and our spa area. Your compliments about our team mean a lot to us. We hope to welcome you again soon for another great stay. Best regards, Sara - Dormio Resorts & Hotels

Rated 5 out of 5 stars

Perfect Hotel with great hospitality and facilities

It was for my partner and myself the 2nd time we stayed during winter season in Les Portes Du Grand Massif Dormio - Flaine. The employees are so kind and helpfull and also making it possible to have acces to the sauna, jacuzzi, gymroom and swimmingpool after a ski session is a big bonus for Dormio. The appartement was equipped with everything you needed like you were at your own home and extra’s. In general everything was great, check-in, parking, location, appartment and the restaurant. We were searching for the perfect hotel/ appartement for a few years, and now we decided to keep booking in Flaines for the few years coming. Thank you for the great stay and service.
Greetings from Belgium.
Lionel & Jan

3 January 2026
Unprompted review
Dormio Resorts & Hotels - Les Portes Du Grand Massif logo

Reply from Dormio Resorts & Hotels - Les Portes Du Grand Massif

Dear Lionel & Jan,

Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your second winter stay with us at Les Portes Du Grand Massif Dormio - Flaine. It’s great to know that our team, the apartment amenities, and facilities like the sauna, jacuzzi, gym, and swimming pool added to your experience after skiing.

We truly appreciate your kind words about the check-in process, parking, location, apartment, and restaurant. Knowing that you’ve found your “perfect” place with us and plan to return in the coming years means a lot.

We look forward to welcoming you both back soon!

With kind regards,
Aimee - Dormio Resorts & Hotels

Rated 5 out of 5 stars

Wonderful family skiing holiday!

Wonderful family skiing holiday here – 6th year at LPdG Massif! Beautiful location with stunning views from chalets, restaurant/ bar /terrace, and even swimming pool! Also good local walks and spa are great to have available with children (and adults!) if weather not good – though we had brilliant snow/skiing in the last week of the season this year. Particularly appreciate warm, friendly staff and ‘family’ management style, welcoming, helpful and efficiently ‘going beyond’ to address any need. Nearby bus stop for free service but occasionally appreciated having car handy for evening use and ample indoor parking. Own good ski service shop - discounted hire - and can order delicious warm croissant and baguettes daily as a great start to the day! We’ll hopefully be back again next year!

8 April 2023
Unprompted review
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Reply from Dormio Resorts & Hotels - Les Portes Du Grand Massif

Dear Rosalind, on behalf of the entire team, we would like to thank you for the great review you shared with us. We are happy to read that you enjoyed your recent stay at resort Dormio Flaine and that you enjoyed your stay immensely. We look forward to seeing you again! Sincerely, Danique, - Dormio Resorts & Hotels

Rated 5 out of 5 stars

We really enjoyed our stay at Dormio…

We really enjoyed our stay at Dormio grand massif. Our apartment was spacious and well equipped with great views.
Lovely pool area.

11 February 2023
Unprompted review
Dormio Resorts & Hotels - Les Portes Du Grand Massif logo

Reply from Dormio Resorts & Hotels - Les Portes Du Grand Massif

Dear Mrs Patterson, we would like to thank you for your nice comment. So nice to know you enjoyed your time at our resort. We hope to welcome you back again soon! With kind regards, Yanina - Dormio Resorts & Hotels

Rated 4 out of 5 stars

Staff were amazing

Staff were amazing, couldn’t be more helpful. Small issue with the cleanliness of our room but it was sorted quickly.

14 January 2023
Unprompted review
Dormio Resorts & Hotels - Les Portes Du Grand Massif logo

Reply from Dormio Resorts & Hotels - Les Portes Du Grand Massif

Dear Luke Dorney, thank you very much for this great review. It is wonderful to know that we could solve the problem. We hope you had a lovely stay and we hope to welcome you back again soon! Kind regards, Yanina - Dormio Resorts & Hotels

Rated 5 out of 5 stars

Great resort, Fantastic staff and restaurant

We have just returned from a fantastic week in Flaine. We had skied the resort a couple of times before but not stayed here yet.
The accommodation was great. Very clean and all the amenities you would expect.
We stayed on the half board option. The food in the restaurant was excellent. Only minor thing was that half board is a set menu and whilst there were a couple of options for the children it would be nice if the adults always had at least 2 choices. That being said, the team there did a great job and were first class.
We didn't use the pool and jacuzzi but they looked great!
We were lucky there was plenty of snow and we could ski out from the small run across the road but this does require a degree of ability as it is narrow and twisty towards the end - wasn't a problem for our group
One thing I would say is that the hotel is about the furthest from the centre and would benefit from a shuttle bus for after the ski bus ends (18:30) which is a service offered by other hotels that are further out.
All in all though I would definitely recommend this hotel to enjoy the skiing that Flaine has to offer.

20 February 2022
Unprompted review
Dormio Resorts & Hotels - Les Portes Du Grand Massif logo

Reply from Dormio Resorts & Hotels - Les Portes Du Grand Massif

Dear Daniel Evans, we would like to thank you for writing down this beautiful review. Thank you for all of the amazing compliments you write about our resort. We will discuss your note about the choices you had at our restaurant in order to solve this problem. We hope to see you again! Kind regards, Tessa - Dormio Resorts & Hotels

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