Dorisk Reviews 74

Having ordered a product from the company in December, I have just received the item damaged and items missing from the set. 2 months of waiting, disappointment, and most probably out of pocket. Should have read reviews prior to the purchase from them.

I believe This company also trades as ‘commerce core UAB’ they are a scam company who advertise quality goods and deliver cheap shoddy rubbish. Avoid at all costs.

Very cheaply made robotic dog.It did nothing more than 'yap' all the time.I requested to return it to get my wasted money back,but they do everything they can not to refund you.Eventually I agreed on a 20% refund as I was fed up with going back and forth.Would not use this company again

Do not buy from dorisk or a robot dog its a scam they are a cheap product not worth the price they sell them for currently trying to get a refund and return labels and they won't give me one they offered me a 40% discount which I refused going to report them to trading standards

If I could have given no stars I would have but 1 star is required to give a review.

Complete scam do not buy from this company robot puppy/dog nothing like the website promotions mis selling cheap nasty product from China could have gotten better for less from a pound shop. Does nothing that they claim was bought as a gift now going in bin Christmas ruined for the person getting gift

Abysmal customer service and empty
promises blaming everyone else for non delivery of specific item for Xmas.
Await refund!!!
Will never use this company again.

I wish id read the reviews before I brought the puppy's.what an absolute con.nothing like advertised. Now I can't get hold of them for a return and refund.
Do not buy from This company. It needs reporting to trading standards .

scam mislead information on product i bought a toy dog and i was ripped off cheap crap from china they had used an ad from the original makers in Germany and sent a cheap nasty copy from china it’s a disgrace that this company gets away with ripping people off especially as it was not that cheap and it was bought to be given to children

I purchased the supposedly realistic robot puppy. Absolutely not , don’t waste your money purchasing this as it’s just a cheap barking dog in fact they sell the exact same one in primark for £7. Nothing in the advert for this item is accurate. Going in the bin

I concur with all the other reviews. Robotic dog is a complete con. Does not do as advertised and is not “ as described, fit for purpose or of merchantable quality” There has been a protracted exchange of emails with each one offering an increase in refund.
We are now up to 60% from a start of 30%.
I would strongly advise not to have anything to do with this company.

I should have read the reviews. These puppies are the rubbish plastic ones you get in most discount shops or fair ground that just YAP. My daughter has had about 5 of these as they break within hours. Look nothing like they do on the website. The previous 5 i bought from discount shops cost me no more than £5. Took 2 weeks to deliver, so come from China, had i of known that i wouldn't have bought them, and of course it will cost me more to return. So stuck with 2 useless plastic dogs and £40 down. DO NOT BUY

One star because I can't do any lower.
Abysmal product, Abysmal customer service.
Item looks nothing like advertised, I don't want 30% off items I could buy from a pound shop (which i hasten to add would be better quality)
I have requested a full refund numerous times, I am taking this up with trading standards and also my bank

Update, a further 50% discount was offered and still no sign of a return label, just further delaying tactics asking for pointless photographs!!

Further update.
Was told to send the dogs back within a very short time scale (3/4days) over the Christmas period to an address in Liverpool. The post office queried the address and didnt believe it to be a legimate as its a private house and was advised not to return.
Currently in the hands of my bank and reported to trading standards

The goods are not what they are advertising. My dog is tiny cheap and only barks and walks both at the same time, I will never use these again.

Absolutely disgusting and very disappointed it is nothing like advertised cheap nasty,paws and feet not padded like shown, the tung is a piece of felt that does not move and the dog does two steps and that's it.
Gone In The Bin, Total waste of money

I was so disappointed feels like a scam. Puppy was smaller than I thought had no cover on its stomach covering its battery. Doesn't do what it says. Asked for a full refund and they are saying to save me time and the hassle of sending it back they will give me 30% of the money back. This is obviously how they make their money. I am not happy

DO NOT BUY FROM DORISK. This company needs to be urgently prosecuted and shut down by the authorities under the Consumer Rights Act 2015. Consumers have the right to return goods of unsatisfactory quality under the act and request a refund. I have been trying to get my money back for two dogs I returned - over a month of emails (at least they reply, but I think they are playing with me or using AI to reply)

The dogs were of the poorest quality and I feel I was misled, under the distance selling regulations in place in the UK as they are certainly not as described. I am still waiting for a refund since the end of October/start of November.

Bought the so called Realistic Robot puppy Dog(s) for Xmas presents after seeing the promotional advert and got suckered into buying two..
DO NOT buy them, I can’t believe that they can claim that the things the dogs can do in the promotional video on their website. They just cannot. I work in tv advertising industry as a lighting technician and I can’t believe they can get away with it.
They do not bear any resemblance to what they look like and what they can do in the on-line promotional advert.

Dorisk need to be removed. I ordered there puppy the tracking was sent to me .then it stop in London and it has moved since I have e mailed them but get same answer it on it way . Then I checked the tracking the next day but it still not moved. I have ask for refund still waiting for them to get back to me. I feel scammed

DO NOT WASTE YOUR MONEY. Product advertised is NOT what you receive. Awful experience, so much so that this is my first ever review. I will be reporting this fake organisation to Citizens Advice, and advising my credit card company to remove them as a trader

Would not even rate this one star, but no stars was not an option.
Blatant false advertising, the product they advertise is absolutely nothing like the product you receive.
If the product was cheap maybe I would let it go, but they charge good money for cheap crap!
Bought my grandaughter a toy dog, advertised as life like puppy.
I would not even give it to her, it was substandard and quite possibly dangerous for small children. If I could have seen it previously I never would have purchased it, this company is a complete scam!