DORADO logo
Visit website

DORADO Reviews 

10,203
•
TrustScore 5 out of 5

4.8

Jewelry Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 4,940 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, describing the jewelry as beautiful and exactly as advertised, often exceeding expectations. The quality is frequently highlighted as excellent, with many noting the durability, fine materials, and resistance to tarnishing. The ordering process is simple and efficient, and delivery is often fast, sometimes even arriving earlier than expected, with good communication and secure packaging. However, some customers also noted personal preferences regarding product sizing, occasionally wishing for shorter or longer chain lengths for a better fit.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the quality, appearance, and accurate... See more

Quality

Users consistently express satisfaction with the quality of products, often describing them as beautiful,... See more

Order

People report positive experiences with their orders, often praising the easy ordering process and fast... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, often highlighting its speed and... See more

User experience

Reviewers highlight positive aspects of user experience, with many expressing overall satisfaction with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My daughter absolutely loved it. She’s more excited that she can adjust the length of the necklace. The color gold is perfect, not orangy. The name plate is the perfect size and beautiful style fon... See more

Rated 5 out of 5 stars

I love my custom necklace! Came exactly as described & pictured. The quality is very nice, definitely will be ordering from you guys again!

Rated 5 out of 5 stars

My order meant a lot to me. Appreciate Kathleen, whom made sure my son picture was changed at the last minute. She did informed me that it would be changed and I wouldn’t see it until my order was sen... See more

Rated 5 out of 5 stars

My husband loved the necklace I got made for him and I. The quality is A1 material thank you so much can’t wait to get my daughters and mine earrings.

Company details

  1. Jewelry Store
  2. Costume Jewelry Shop
  3. Jeweler

About DORADO

Written by the company

Dorado, formerly known as Dorado Fashion, is the people's choice for custom jewelry. Shop our trendsetting name necklaces & earrings. Jewelry for everyone, without the luxury markups. That's Dorado.

Why Choose Dorado?

  • Jewelry That's Made to Last
  • Step-by-Step Tracking
  • Top-Notch Support
  • The Best Name Necklaces
    •

    Made To Last

    Written by the company

    Exceptional quality jewelry crafted with care, without the luxury markups.

    Delivery Information

    Free Shipping Over $49!

    Note: Personalized items are made-to-order and require 1-2 weeks for production. Non-custom items ship immediately with 2-day shipping within the US!

    Contact info

    4.8

    Excellent

    TrustScore 5 out of 5

    10K reviews

    5-star
    4-star
    3-star
    2-star
    1-star

    Asks customers to review

    This company invites their customers to review, whether positive or negative

    Replied to 85% of negative reviews

    Typically replies within 1 week

    How this company uses Trustpilot

    See how their reviews and ratings are sourced, scored, and moderated.

    4.8

    All reviews

    (10,203)

    4,663 reviews in the last 12 months

    Write a review
    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
    Rated 5 out of 5 stars

    This was my first purchase with Dorado…

    This was my first purchase with Dorado fashion, and I was very pleased with what I had ordered. I had ordered an item each for my daughters, one Rose Gold letter A initial charm necklace and for the other, the 1.5" customized hoop earrings with her name for her birthday which was delivered ahead of schedule before her Birthday on 7/28. I'm so excited for her to open it. My other daughter wears her initial necklace every day and absolutely loves it. Thank you for producing great service and quality for your products. I will definitely be shopping Dorado again!

    1 July 2026
    Unprompted review
    Rated 5 out of 5 stars

    Beautiful custom pieces

    Beautiful custom pieces. They keep you updated, how things are going and when it will be shipped?And it's not a very long process, i'm very happy with my many pieces that i've gotten from Dorado.

    25 July 2026
    Unprompted review
    Rated 5 out of 5 stars

    First time

    This is the first time I ordered and I loved the products. It was easy to customize my peices. When my order came it I realized it was worth the wait. Took pictures and send them to my family and friends.

    20 July 2026
    Unprompted review
    Rated 5 out of 5 stars

    They replaced a defective bracelet with no problem.

    What made my experience great. Was the fact that they replaced a defective bracelet that I ordered first And there was absolutely no problem in getting a new custom bracelet ordered, and shipping was fast. I love Dorado jewelry. I will be placing another order.

    23 July 2026
    Unprompted review
    Rated 3 out of 5 stars

    Make sure the name on earring are…

    Make sure the name on earring are facing outward. The earing with the name Nanette...one was set correctly the other is facing in and so it's backwards. Other than that I'm good 👍. The letters are nice and I'm grateful. * I can send picture if it will help...

    19 July 2026
    Unprompted review
    DORADO logo

    Reply from DORADO

    Hello Customer,

    Thank you for your feedback! Customer satisfaction is our top priority. We have requested your information so that we may further investigate and make this right.

    We appreciate your loyalty to Dorado!

    Kind regards,
    Patricia

    The Trustpilot Experience

    Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

    We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

    Learn about Trustpilot’s review process.

    Here are 8 tips for writing great reviews.

    Verification can help ensure real people are writing the reviews you read on Trustpilot.

    Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

    Take a closer look