No problems. Items well packed and quick delivery. New ceramic cupboard and drawer knobs have transformed our kitchen!
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered a handle that wasn't matching ... very easy to return and get the refund sorted and I'm ordering the correct one when back in stock ... great service !!
Company replied
Really quick service. There was an issue with the first handle sent but this was quickly resolved and a replacement was sent FOC within a couple of days. Couldn't ask for a better service
Company replied
We found the door handles we really liked in Door Handle Store - great selection of door handles! - and at a very reasonable price, too. The delivery was swift. When I had a query about one item, the... See more
Company replied
Company details
About Door Handle Store
Written by the company
At Door Handle Store we are specialists in premium door handles and accessories. With an extensive array of door hardware, our collections include the best quality hardware on the market.
With our luxury products available through a straightforward Next Working Day delivery service for any order placed before 3 pm, you will receive your new premium door hardware swiftly.
Any orders placed over £150 will also receive free delivery.
Offer your valuable feedback to help maintain the exceptional experience we provide and enhance our incredible customer service.
Contact info
106 Elkington Street, B6 4SL, Birmingham, United Kingdom
- 0800 0590 700
- websales@doorhandlestore.com
- doorhandlestore.com
4.5
Excellent
435 reviews
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Fast and efficient delivery.
19 October 2023
Reply from Door Handle Store
Hi Bradley
were so glad your happy with the goods, thanks for your great feedback.
Kind Regards
Team DHS
Please don’t buy a door handle from…
Please don’t buy a door handle from this company. I ordered one and they have just not returned or refunded my money despite my pleas my next step is trading standards!
26 September 2023
Reply from Door Handle Store
Dear Miles,
I can confirm we have already credited you for the door handles as per your request. The refund should reflect in your original payment account within 7 days.
Absolutely crap
Absolutely crap. Rung up , sent emails, sent pictures and never sent missing items as promised. 8 pairs of door handles with half of the spindles and screws missing. It about time they checked their good before delivery...AVOID..NOW they keep sending me replies saying someone will be in touch with me...Joke!!
14 October 2023
Unprompted review
Reply from Door Handle Store
Hi There ,
We are so sorry this has happened to you when ordering from us. A member of our team has tried contacting you to hopefully resolve this matter for you. However, we have had nor esponse. Please can you get in touch with us so we can help resolve this
Thank you
DHS
Absolutely crap
Absolutely crap. Half of the stuff I ordered missing. Phoned up , sent emails and just fobbed off with rubbish. AVOID
14 October 2023
Reply from Door Handle Store
Hi There ,
We are so sorry this has happened to you when ordering from us. A member of our team has contacted you to hopefully resolve this matter for you.
Thank you
DHS
Classy looking knobs!…
Received our order the next day as promised and the knobs were exactly as described looking better in real life than in the photograph.We are upcycling bedroom furniture, painting, putting glass on the dressing table as well as new handles.Just the wardrobes to do - the whole set is looking like new furniture - with the knobs setting the dressing table off. Love them.
26 September 2023
Reply from Door Handle Store
Hi Elleen
Thank you for the lovely feedback, we are happy that you are satisfied with our delivery services and the quality of the products that we offer.
We appreciate your custom
DHS
Reply from Door Handle Store
Hi
Thank you for the lovely feedback, we are happy that you are satisfied with our delivery services and the quality of the products that we offer.
We appreciate your custom
DHS
Window latches
Prompt delivery.
Very soft to touch. Really good finish.
Will be visiting for more items
25 September 2023
Reply from Door Handle Store
Hi
Thank you for the lovely feedback, we are happy that you are satisfied with our delivery services and the quality of the products that we offer.
We appreciate your custom
DHS
Beautiful door handles
Beautiful door handles, a real statement look. Excellent quality and an unbelievable great price. Well packaged and prompt delivery.
Would highly recommend.
24 September 2023
Reply from Door Handle Store
Hi Debbie
Thank you for taking the time to leave us a positive review. We are glad you have notices our competitive pricing and we are happy you are satisfied with the other services and qualities we have to offer. We appreciate your custom highly.
Thank you
DHS
Very good prices combined with…
Very good prices combined with extremely fast delivery. What's not to like!
24 September 2023
Reply from Door Handle Store
Hi Michael
Thank you for taking the time to leave us a positive review. We are glad you have notices our competitive pricing and we are happy you are satisfied with the other services and qualities we have to offer. We appreciate your custom highly.
Thank you
DHS
Great product and service
The handles I received exceeded my expectation. I ordered the Berkeley Lever handle in Dual Tone Gunmetal - there was a difference in colour in the photos on the website of the latch vs the bathroom handle, but they're in fact the same - beautiful colour and finish. The lady I spoke with on the phone was kind and helpful. I received the package promptly, with no issues. Thank you! :)
6 October 2023
Reply from Door Handle Store
Hi
Thank you for taking the time to leave us this positive feedback. We are happy to hear that you find our services helpful.
DHS
Quick delivery and a good product at a…
Quick delivery and a good product at a great price.
9 October 2023
Reply from Door Handle Store
Good Morning,
Thank you for your kind words. We are pleased to see that you find our products of goods quality and our delivery service efficient. We try our best to meet the needs of all our customers.
Team Door Handle Store.
Very good customer service
Very good customer service, deliveries received quickly and returns dealt with quickly and credits/refunds processed well.
18 September 2023
Reply from Door Handle Store
Good Morning,
Thank you for your lovely we words.
We try our absolute best to make sure our customer have the best experience with us.
Thank you for your custom.
Team Door Handle Store
great service 5 stars
great service , competitive price , super customer service , would use again
28 September 2023
Reply from Door Handle Store
Good Afternoon,
Thank you for your lovely words.
We are thrilled to hear that your time with us was smooth and stress free. This is what we aim for. Thank you fr your custom.
Door Handle Store
couldn't have been better
15 September 2023
Reply from Door Handle Store
Good Morning,
I am glad that you find our service excellent.
This is what we strive for.
We appreciate your custom and look forward to your next purchase to us.
Team Door Handle Store
Good site for Door hardware
Easy to navigate Web site. What's more the delivery date stated was improved on and the product was as stated and beat my expectation.
18 September 2023
Reply from Door Handle Store
Good Afternoon,
Thank you for your kind Words.
We try our best to make sure that our customers receive their deliveries at the desired time.Thank you for your custom.
Team Door Handle Store.
Arrived in good time with no problems
14 September 2023
Reply from Door Handle Store
Good Morning,
I am glad that you found our delivery arriving in good time. This is what we aim for. Providing our customers with a smooth experience.
We appreciate your custom.
Team Door Handle Store
Reply from Door Handle Store
Good Morning,
Thank you for your kind words. We are pleased to see that you find our products of goods quality and our delivery service efficient. We try our best to meet the needs of all our customers.
Team Door Handle Store.
Reply from Door Handle Store
Good Morning,
Thank you for your kind words. We are pleased to see that you find our products of goods quality and our delivery service efficient. We try our best to meet the needs of all our customers.
Team Door Handle Store.
Reply from Door Handle Store
Good Morning,
Thank you for taking the time to leave us this positive review. We try our very best to ensure all our customers have the smoothest experience when ordering with us not matter what.
Team Door Handle Store
Great product, excellent value
Very solid and heavy. Beautifully manufactured and a far better quality than I was expecting for the money. Comes with two depths of fixing bolt one of which can be cut to size for very deep fixings. Delighted, will definitely use this supplier again.
24 September 2023
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