No problems. Items well packed and quick delivery. New ceramic cupboard and drawer knobs have transformed our kitchen!
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Ordered a handle that wasn't matching ... very easy to return and get the refund sorted and I'm ordering the correct one when back in stock ... great service !!
Company replied
Really quick service. There was an issue with the first handle sent but this was quickly resolved and a replacement was sent FOC within a couple of days. Couldn't ask for a better service
Company replied
We found the door handles we really liked in Door Handle Store - great selection of door handles! - and at a very reasonable price, too. The delivery was swift. When I had a query about one item, the... See more
Company replied
Company details
About Door Handle Store
Written by the company
At Door Handle Store we are specialists in premium door handles and accessories. With an extensive array of door hardware, our collections include the best quality hardware on the market.
With our luxury products available through a straightforward Next Working Day delivery service for any order placed before 3 pm, you will receive your new premium door hardware swiftly.
Any orders placed over £150 will also receive free delivery.
Offer your valuable feedback to help maintain the exceptional experience we provide and enhance our incredible customer service.
Contact info
106 Elkington Street, B6 4SL, Birmingham, United Kingdom
- 0800 0590 700
- websales@doorhandlestore.com
- doorhandlestore.com
4.5
Excellent
435 reviews
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Good service & prompt delivery
Easy to order, Quick delivery and lovely little door hooks, better than they look on website
20 August 2023
Reply from Door Handle Store
Good Morning,
Thank you for taking the time to leave us this positive review. We try our very best to ensure all of our customers can have the smoothest experience when ordering with us not matter what.
Team Door Handle Store
Great product
Great service and I have used one of the hinges and they are very good fit with slight adjustment of the cupboard door as they are slightly different from the existing ones
20 August 2023
Reply from Door Handle Store
Good Morning,
Thank you for your kind words. We are pleased to see that you find our products of goods quality. We try our best to meet the needs of all our customers.
Team Door Handle store.
Good quality and very fast delivery
19 August 2023
Reply from Door Handle Store
Good Morning,
Thank you for your kind words. We are pleased to see that you find our products of goods quality and our delivery service efficient. We try our best to meet the needs of all our customers.
Team Door Handle Store.
Reply from Door Handle Store
Good Morning,
Thank you for taking the time to leave us this positive review. We try our very best to ensure all of our customers can have the smoothest experience when ordering with us not matter what.
Team Hiatt
Great buying experience
Easy to find what I was looking for and straightforward to order plus quick delivery. All good 👍👍👍👍.
13 August 2023
Reply from Door Handle Store
Good Morning,
Thank you for the lovely feedback. We are happy that you could manage our website and are satisfied with our delivery services.
Team Hiatt
Excellent transaction
An excellent product at a fair price equals good value. Great customer service. Recommended.
12 August 2023
Reply from Door Handle Store
Good Morning,
We appreciate the lovely comment that you have left up. It makes us happy that you found our prices reasonable and our product suitable for your needs.
Kind Regards,
David
Good quality products
Great, good quality products at reasonable prices. Delivery was quick, thank you. I would definitely use them again, and I would recommend to anyone else.
10 August 2023
Reply from Door Handle Store
Good Morning,
We appreciate the lovely comment that you have left us. It makes us happy that you found our prices reasonable and our product suitable for your needs.
Kind Regards,
David
The handle came on the day as promised
The handle came on the day as promised. They are good strong handles and my husband fitted them easily.
10 August 2023
Reply from Door Handle Store
Good Morning,
Thank you for your positive feedback. Our product are crafted with our customers in mind. We are glad that you find your product of new good quality.
Kind Regards,
David
Excellent service from start to finish
Excellent service from start to finish. Had the product I needed and arrived the next day.
10 August 2023
Reply from Door Handle Store
Good Morning,
Thank you for taking the time to leave us this positive review. We try our very best to ensure all of our customers can have the smoothest experience when ordering with us not matter what.
Kind Regards,
David
Quality product at a reasonable price
Quality product at a reasonable price. Quick delivery and well packed. Excellent service.
28 July 2023
Reply from Door Handle Store
Good Morning,
Thank you for taking the time leave us a review. We are happy that you find our delivery and product effective. We aim for the best and hope all our customers have a smooth and easy experience when using us.
Team Hiatt
Just what it says on the tin (sic) but…
Just what it says on the tin (sic) but well made fitting very easy
8 August 2023
Reply from Door Handle Store
hi Joseph Thank you for the feedback and were happy that your happy with the product.
Kind Regards
Team DoorHandleStore
Great quality and design
Very quick service, easy to use web site and great quality and design. Postage cost me more than the item which I felt was overally expensive but other than that very happy.
6 August 2023
Reply from Door Handle Store
Hi Louise
Thanks for the amazing feedback, the postage is something that currently were looking into and we hope we can bring this cost down in the future.
Kind regards
Team DoorHandleStore
Very good customer service.
22 July 2023
Reply from Door Handle Store
thank you for the great feedback were glad you was happy with our service.
Kind regards
Team Doorhandlestore
Next day delivery as stated
Next day delivery as stated. Really helpful staff. Can't fault them. Beautiful door handles! Thank you!
3 August 2023
Reply from Door Handle Store
thank you for this amazing feedback were glad your happy with the product and the service.
team doorhandlestore
Great service thanks
3 August 2023
Reply from Door Handle Store
Thank you for the great feedback were glad you had a good experience with ourselves.
Team Doorhandlestore
Great quality and service
Great quality and service. Placed order on line at 2.45pm Tuesday, received 1.15pm next day. Only criticism, had to rebore the original barrel hole out, as new barrels were larger.
31 July 2023
Very happy with my items
Very happy with my items. Quick delivery and good communication.
25 July 2023
Product really good quality & value
Product really good quality & value. Arrived promptly too & well packaged. Exactly what I wanted product.
23 July 2023
Quick delivery and good communication
21 July 2023
Great door knobs and latches
Great door knobs and latches. Delivered quickly and securely.
21 July 2023
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