Stunning support. Hanry in support is an absolute legend. He has exceptional knowledge, is calm and very careful at explaining every detail you need to know. He helped us out on several occasions with... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Hi, our company has been dealing with Adam at Door entry for years and no matter how large or how small the order Adam is always quick to respond. Adam is also very good at solving my technical quest... See more
Company replied
Very fast delivery. The item description by the company was very helpful, as I had to set it up parallel to an older existing door phone of the same brand. It connected as hoped for ( I am not electri... See more
Company replied
I called up Door entry customer care to understand the mapping and they provided a number to speak to SMEs about the device and it worked for me. The price is competitive(even cheaper comparing on th... See more
Company replied
Company details
Written by the company
Door Entry Direct is your leading destination for Door Entry solutions. With over 30 year's experience in the industry, we're here to help the trade select the best product for their needs, and set them up for a successful install. Working with all major manufacturers means we offer unbiased advice, and an unrivalled selection, with the largest stocked range available in the UK. We also manufacture our own range (SRS), giving us advanced product insight, and offer value-added services such as bespoke panels and panel engraving.
Contact info
Unit 1, AMC Business Park, 12 Cumberland Avenue, NW10 7QL, London, United Kingdom
- 0208 621 6210
- marketing@doorentrydirect.com
- doorentrydirect.com
4.7
Excellent
1K reviews
Replied to 40% of negative reviews
Typically replies within 48 hours
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Service and pricing first class
Great communication throughout supply process, and a great price compared to others offering the same product; thoroughly recommend.
11 November 2025
Reply from Door Entry Direct
Hi Bill,
Thank you for taking the time to share your feedback! It’s great to hear that you were happy with the communication throughout the process and pleased with the price of your order. We really appreciate your recommendation and are glad we could offer a smooth experience from start to finish.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Reply from Door Entry Direct
Hi Gary,
Thank you for your great feedback! It’s wonderful to hear you were happy with the product, the price and the service. We really appreciate you taking the time to share your experience and hope to help you again soon.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
very helpful
Detailed help in selecting the right components and actively helping to keep costs under control. I shall be back to discuss other projects.
10 November 2025
Reply from Door Entry Direct
Hi Faustina,
Thank you for your lovely feedback! We’re delighted to hear you were happy with our service and the speedy delivery. We really appreciate your support and hope to serve you again soon.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
very good service
21 October 2025
Reply from Door Entry Direct
Hi John,
Thank you for your feedback! We’re really glad to hear you were happy with our service. We appreciate your support and look forward to helping you again soon.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Fermax Citymax door entry system.
I needed a replacement door entry system and Door Entry Direct had exactly the right product. Ordering was simple and delivery was very fast. The product was exactly as expected. Perfect service. Thank you.
13 October 2025
Reply from Door Entry Direct
Hi David,
Thank you for your wonderful feedback! We’re delighted to hear that you found the exact Fermax Citymax system you needed and that the whole process — from ordering to delivery — went so smoothly. It’s great to know everything met your expectations perfectly. We really appreciate your kind words and support!
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Item arrived in good condition time
Item arrived in good condition time. Well packaged and as described by seller.
10 October 2025
Reply from Door Entry Direct
Hi Bert,
Thank you for your great feedback! We’re really pleased to hear your item arrived on time, well packaged, and exactly as described. We appreciate you taking the time to share your experience and hope to serve you again soon.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Good customer care, competitive price and next day delivery
I called up Door entry customer care to understand the mapping and they provided a number to speak to SMEs about the device and it worked for me.
The price is competitive(even cheaper comparing on the google for the same product), Received next day delivery and intercom worked within 5 mins straightforward where I was struggling with Bell intercom earlier because there was no instruction with them. Good job(what else you want)
17 October 2025
Reply from Door Entry Direct
Hi Atit,
Thank you for taking the time to share such a fantastic review! We’re really pleased to hear that our team could point you in the right direction and that your intercom was up and running so quickly. It’s great to know you were happy with both the price and next-day delivery — we really appreciate your kind words and support!
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Reply from Door Entry Direct
Hi Chris,
Thank you for your kind words and continued support! It’s always a pleasure to hear from our returning customers, and we’re really glad to know you’re consistently happy with our service.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
In time as always.
21 October 2025
Reply from Door Entry Direct
Hi Ivaylo,
Thanks so much for your feedback! It’s great to hear that your order arrived right on time once again — we really appreciate your continued trust and support.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
First time ordering- 10/10
First time ordering from Door Entry Direct and I can honestly say it was a breeze from confirming the correct part with staff via images emailed by our engineers to the swift delivery and regular updates.
17 October 2025
Reply from Door Entry Direct
Hi Richard,
Thank you for such a great first review! We’re delighted to hear that everything went smoothly — from confirming the part with our team to the quick delivery and updates along the way. It’s fantastic to know your first experience with us was such a positive one, and we really appreciate you taking the time to share it.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
From beeginning to the end
From beeginning to the end, commuication were very smooth and stressfree. After sales service also very good.
19 September 2025
Good
The shipping costs were very expensive. I found it to be £38 for a product costing £13. I took it because I had no choice.
2 October 2025
Reply from Door Entry Direct
Hi Robert,
Thank you for your continued support and another great review! It’s always a pleasure to hear from returning customers, and we’re delighted you were happy once again with our fast delivery and service.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Reply from Door Entry Direct
Hi Robert,
Thank you for your review! We’re glad to hear your order arrived right on time and was exactly as described. We really appreciate your feedback and look forward to helping you again soon.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Unbeatable support and service
Stunning support. Hanry in support is an absolute legend. He has exceptional knowledge, is calm and very careful at explaining every detail you need to know. He helped us out on several occasions with a door entry system. He has clearly been doing it for many years and is fountain of knowledge and possible their best asset. It’s far to find a company like this.. huge levels of stock, fast delivery, good prices, friendly team and excellent support. Can’t recommend them enough.
26 September 2025
Reply from Door Entry Direct
Hi Chris,
Wow — what a fantastic review! I’m truly humbled by your kind words and so glad to hear that the support and service you received made such a difference. It’s always a pleasure helping you with your projects, and I’ll be sure to share your comments with the rest of the team — they’ll be just as thrilled as I am! Thank you again for your trust and recommendation, it really means a lot.
Warm regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Reply from Door Entry Direct
Hi Nick,
Thanks so much for your review! We’re really pleased to hear you were happy with both our service and telephone support. It’s great to know the team could assist you — we truly appreciate your kind words and your custom.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Reply from Door Entry Direct
Hi Steven,
Thanks for taking the time to leave us a review! We’re really pleased to hear your order arrived quickly and that you were kept up to date throughout the process. We appreciate your feedback and hope to serve you again soon.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Very fast delivery
Very fast delivery. The item description by the company was very helpful, as I had to set it up parallel to an older existing door phone of the same brand. It connected as hoped for ( I am not electrician) and it saves me from sprinting down stairs to reach the door opener before the ringing expires. I actually now avoid the stairs and open safe. Very happy.
6 October 2025
Reply from Door Entry Direct
Hi Mr. Best,
Thank you for sharing such a fantastic review! We’re delighted to hear that the product worked perfectly alongside your existing setup — and even happier to know it’s made life a bit easier (and safer!) for you. It’s great that our product descriptions helped you get everything connected smoothly. We really appreciate your kind words and look forward to helping again in the future.
Warm regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
1st time ordering from Door Entry…
1st time ordering from Door Entry Direct, and will definitely use again. Parts as described, securely packaged and promptly delivered. Can't ask for more than that!
3 October 2025
Reply from Door Entry Direct
Hi Malc,
Thank you for such a brilliant first review! We’re delighted to hear your experience went smoothly from start to finish — from the quality of the parts to the quick delivery. It’s great to know we’ve earned your trust, and we look forward to serving you again soon.
Best regards,
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
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