Doorbellworld Reviews 527

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that items are well-made, look great, and are easy to install and set up. Many people appreciate the wide selection of doorbells available, finding exactly what they need for their homes. The delivery service is frequently highlighted as super fast and prompt, with products arriving quickly and well-packaged. Reviewers also commend the outstanding customer service, citing helpful, patient, and professional staff who provide expert advice and resolve issues efficiently. However, some customers experienced issues with customer service, mentioning slow replies or incorrect advice. A few people also received products that were damaged, missing components, or did not match the advertisement. There were also instances of products being incompatible with power grids outside the UK, leading to frustration and delays.

What people talk about most

Product

People report positive experiences with product quality, often highlighting items as well-made, of good... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Quality

Customers generally express satisfaction with the quality of items, often describing them as very good,... See more

Customer service

Consumers find customer service to be ambiguous, with many reporting positive experiences. Reviewers often... See more

Service

Reviewers highlight positive aspects of service, with many praising the outstanding customer service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All went well with installation, though more written word explanation would help with following the diagrams. UPDATE:- Just seen a review from 3 March 2026. They weren't as happy as they could... See more

Rated 5 out of 5 stars

Wanted a doorbell that closely matched with doorbells of 100 years ago for my tenement flat. I am hard of hearing so it’s annoying when people can’t see the fashion small wireless doorbell you’d t... See more

Rated 5 out of 5 stars

Helpful response to an on line request for advice on a broken bell push. Replacement product recommended which works well and was much cheaper than starting again.

Rated 5 out of 5 stars

Outstanding customer service. Royal Mail failed to deliver the product. Sophia at Doorbellworld hunted it down and discovered it had been returned to the depot, but on visiting the depot Royal Mail... See more


Company details

  1. Internet Shop

Written by the company

Sabrebond Ltd trading as Doorbell World Sabrebond Limited is a family run business which was established in Sheffield in 1986. During this time we have gained a wealth of knowledge in doorbell systems and we offer our own Doorbell World brand with some of our products designed and developed dating back 50 years. Other recognised leading brands are selected to offer various levels of functionality and different price points so there is always a product that is right for our customer and we support all these brands with advice and warranties. Our unique doorbells and chime units combine traditional and modern designs with wireless technology making stylish products that are easy to install and compliment homes and businesses of any age..


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

527 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very happy with this purchase.

Shipped quickly, very securely packed. Doorbell seems of good quality, installed easily, and has a good loud ring (which I wanted). Since it's mechanical, there is no worry about battery replacement or wiring.

24 November 2023
Rated 5 out of 5 stars

Works!

Fast shiping.
They work just like they should, I even use one in the garage 100m away from the house, with multibel walls between button and bell, and it works great!

30 November 2023
Rated 5 out of 5 stars

Delivery was excellent

Delivery was excellent. Ordered on Friday evening and it arrived on Sunday. Alarm was as described though smaller than expected and difficult to terminate the google doorbell chuck.

1 December 2023
Rated 5 out of 5 stars

An important find.

I was extremely pleased to find someone who stocked replacement base plates for out broken Honeywell bell push, which was delivered very quickly. Many thanks

28 November 2023

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