Door2Tour.com Reviews 1,108

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and extensive knowledge, making the booking process smooth and enjoyable. Many people appreciate the personalized customer service, highlighting the ease of speaking with a real person to sort out their holiday plans and answer all their questions efficiently. However, some people were dissatisfied with specific holiday experiences, mentioning issues like uncomfortable seating arrangements on a trip and feeling herded during a tour. These isolated incidents contrast with the generally positive sentiment regarding the company's booking service and staff interactions.

What people talk about most

Booking process

Clients share positive opinions on the booking process, consistently highlighting its ease and efficiency.... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being very... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the efficiency,... See more

Service

Consumers find service to be positive, with many praising the excellent booking process and the helpfulness... See more

Holidays

People report positive experiences with holidays. Customers praise the ease of finding and booking trips... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having used Door2Tour on 2 separate occasions I can say that both Hayley & Caroline are helpful & knowledgeable. Any questions I've had they've answered. I wanted to explore all options of one tour... See more

Company replied

Rated 5 out of 5 stars

We have used Door2Tour to book three Warner hotel breaks for 2026 and now looking at one of the European flea market breaks too. We initially contacted Caroline and Hayley by email and had almost in... See more

Company replied

Rated 5 out of 5 stars

Prompt call back very knowledgeable & helpful. I haven’t travelled for a while taking the plunge on a solo trip & had lots of questions.Hayley is a mind of information, goes the extra mile & very effi... See more

Company replied

Rated 5 out of 5 stars

I first spoke to Caroline who was very helpful and well informed about all the trips that I enquired about. I telephoned a week later to ask a few more details and booked my trip which I am reall... See more


Company details

  1. Travel Agency
  2. Tour Agency
  3. Travel Aggregator

Written by the company

Door2Tour.com is a consolidator of tour operators creating a diverse choice of UK and worldwide coach holidays, escorted tours, events packages, theatre breaks, cruises and holidays by air.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

We had problems deciding which tour…

We had problems deciding which tour because of our farming commitments.
Hayley was so helpful when we had to change dates and enquired for us about preferred seating.
Just making our booking was really exciting
We look forward to October
Many thanks
Nat

5 December 2023
Unprompted review
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Reply from Door2Tour.com

Thank you ever so much for your review and we are very pleased we managed to get you booked onto a tour. Have the most wonderful time.

Rated 5 out of 5 stars

Very helpful when booking nothing is to…

Very helpful when booking nothing is to much trouble for them to fine you whot you need

7 July 2023
Unprompted review
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Reply from Door2Tour.com

Thank you for your review. We aim to making booking with us as effortless as possible. We hope you have a lovely time away.

Rated 5 out of 5 stars

Booked 4 day break for next year

Booked 4 day break for next year, it was very easy to do and done quickly with no fuss, although this was booked on line staff seem friendly and courteous. Would use again.

12 December 2023
Unprompted review
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Reply from Door2Tour.com

Thank you for your review and we are pleased to hear that booking online was easy to do. We hope you have a wonderful time away.

Rated 5 out of 5 stars

First time user of Door2Tour

First time user of Door2Tour, looking for a long weekend away with everything organised. Useful to browse the website to look at options but glad we called up to talk through options and details. So far so good!

3 November 2023
Unprompted review
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Reply from Door2Tour.com

Thank you for taking the time to leave us a review and we are glad we were able to help you.

Rated 5 out of 5 stars

Isle of Wight

Went on a two night break to the Isle of Wight, staying at the Warners Norton Grange Hotel during January 2023. Travel to the hotel was effortless. Coach arrived at pick up place on time and the driver was very friendly. Two excursions were on offer for the day after our arrival at an extra cost. Entertainment, a 60's theme, and food extremely good. Overall a brilliant 2 night break, so much so, that we have rebooked the same break in January 2024, although this time departing on a week day whereas before it was offered on a weekend.

21 January 2023
Unprompted review
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Reply from Door2Tour.com

Thank you ever so much for taking the time to leave us a review about your Warner Break and for booking through Door2Tour.com. We hope you have another brilliant break in a few months.

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Really helpful friendly ladies who helped me with my booking. Looking forward to our trip.

13 October 2023
Unprompted review
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Reply from Door2Tour.com

Thank you for your review and for booking through Door2Tour.com. We hope you have a fantastic time at the show.

Rated 5 out of 5 stars

So easy to book

Easy booking process Huge selection of pick up places. Looking forwards to iur trip

24 October 2023
Unprompted review
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Reply from Door2Tour.com

Thank you for taking the time to leave us a review and for booking through us. We hope you have a wonderful trip.

Rated 5 out of 5 stars

Excellent service

Caroline was very descriptive and thorough with the information she gave for the event. I had to speak to her several times before making the booking as had to check with the other people that are in my party that they were okay for me to book the event as full payment was required on booking. Very pleased with the service I received.

27 October 2023
Unprompted review
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Reply from Door2Tour.com

Thank you for your review and we are pleased Caroline was able to give you all the information for you and your friends to make the booking. We hope you all have a fantastic trip together.

Rated 4 out of 5 stars

I found the tour that I wanted…

I found the tour that I wanted for we two and four friends, with the local pick up that we required.

15 October 2023
Unprompted review
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Reply from Door2Tour.com

Thank you for your review and for booking through Door2Tour.com. We hope you have a great time away with your friends.

Rated 4 out of 5 stars

I had an awful experience with a…

I had an awful experience with a passenger off alfa holidays whilst staying at queens hotel eastbourne as a single person. Neil (Driver) dealt with it informed hotel management and alfa and ensured i was protected for the rest of my stay cannot thank the support and professionalism of this driver. KMHOLIDAYS.

23 October 2023
Unprompted review
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Reply from Door2Tour.com

Thank you for leaving us a review I am really sorry to hear about your awful experience with another passenger. Unfortunately this tour was not booked through Door2Tour.com, but we have passed your feedback onto the tour operator.

Rated 4 out of 5 stars

The tour was excellent + driver…

The tour was excellent + driver visiting Eden Project was always in my programme & was glad I did it. 0nly thing I did not give 5* is I specifically asked for twin room but had a double bed which was not even 5ft & too shallow in the middle, no water or Fridge in the room, even complementary. Rooms were too small for 2 people to move -Food was good, & also evening entertainment was good. 0n the whole it was good.

4 October 2023
Unprompted review
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Reply from Door2Tour.com

Thank you for taking the time to leave us a review about the recent tour you went on. I am sorry to hear that the room was not as expected, so I will pass your feedback onto the tour operator and liaise with you directly.

Rated 5 out of 5 stars

Very happy customer, would definitely recommend.

Highest praise possible to Haley for all her help regarding our trip to ABBA voyage especially regarding the overnight stay, only single rooms available we needed one double + one twin which she sorted, thank you Haley you are definitely an asset to the company.
Sue King.

30 September 2023
Unprompted review
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Reply from Door2Tour.com

Thank you for your review and we are very pleased we managed to get the rooms sorted for you as it has been an extremely popular tour. We hope you all have a wonderful time at the show.

Rated 5 out of 5 stars

With a Smile

Excellent Communcation with Myself & understood what I wantd Very Happy & I/we will book with them again

14 September 2023
Unprompted review
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Reply from Door2Tour.com

Thank you for your kind words and booking through Door2Tour. We hope you both have a great holiday.

Rated 5 out of 5 stars

I went to Door 2 Tour for the first…time

I went to Door 2 Tour for the first time .The lady who I spoke helped find the right Christmas break {going the extra mile} After a horrid Shearing break last year this can only be better .Thank you and hope to go to this FAB little company again.

13 September 2023
Unprompted review
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Reply from Door2Tour.com

Thank you for taking the time to leave us a review and I am pleased we managed to find you the right Christmas break. We hope you have a wonderful time away and we look forward to hearing from you soon.

Rated 5 out of 5 stars

Great experience

Very helpful and great service

2 September 2023
Unprompted review
Door2Tour.com logo

Reply from Door2Tour.com

Thank you for your review and your booking. We hope you all have a great time at the races.

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