Doolittle & Dalley Reviews 

16
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TrustScore 4.5 out of 5

4.5

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Company details

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Established in 1893, Doolittle and Dalley is an independently owned firm of Estate Agents, Letting Agents and Chartered Surveyors


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4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

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4.5

All reviews

(16)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

We sold my deceased mother-in-laws…

We sold my deceased mother-in-laws house with Doolittle & Dalley Kidderminster and found the team to be extremely kind and professional. Kristina came to do the valuation she was very helpful, kind and compassionate and explained everything to us and made us feel at ease. She also kept in contact with us by phone throughout the sale. When we accepted an offer from the buyer Lisa took over the sale process, she was absolutely marvellous she emailed us weekly with updates from the buyer and chased both the buyer Solicitors and ours to completion. Thank you Kristina and Lisa for making the sale process less daunting and easy. We would definitely recommend this estate agent if you are looking to sell.

9 October 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

Really pleased with the sale of the house with Doolittle and Dalley. Lisa Rhodes was great and kept us informed all the way through and completed the sale with no hassles. Highly recommend as agents

2 October 2026
Unprompted review
Rated 5 out of 5 stars

Service above and beyond expectation

Phoebe helped us navigate the troubled waters of doing business without recourse to a smartphone (never seen the need for one), especially the ID process and, even moreso, when internet access to other institutions' apps failed us. She helped us find ways to complete these parts of the process towards successful completion.

9 October 2026
Unprompted review
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Reply from Doolittle & Dalley

Thank you so much for your lovely feedback. We’re delighted to hear that Phoebe was able to support you throughout the process. We’ll be sure to pass on your kind words to her, as we know she’ll really appreciate them.

Kind regards,
Customer Care Team

Rated 4 out of 5 stars

Very helpful staff

Everyone at D&D has been very helpful - despite not having the easiest time of it with my very quick turnaround on a letting. Phoebe particularly has been very responsive and done what she can to push things ahead as fast as possible, backed up by all the other staff there.

9 October 2026
Unprompted review
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Reply from Doolittle & Dalley

Thank you so much for your lovely review! We’re delighted to hear that you’ve had such a positive experience with the team at D&D. Your feedback is greatly appreciated.

Kind regards,
Customer Care Team

Rated 5 out of 5 stars

Great experience!

I’ve had a really good experience with Doolittle & Dalley. Phoebe has been great to deal with from the start. Super efficient, and always easy to reach whenever I’ve had questions. Made what can usually be a stressful process completely hassle-free.

9 October 2026
Unprompted review
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Reply from Doolittle & Dalley

We’re delighted to hear that you’ve had such a positive experience with Doolittle & Dalley. It’s wonderful to know that Phoebe has been so helpful and made the process as smooth and stress-free as possible. Your feedback is greatly appreciated.

Kind regards,
Customer Care Team

Rated 5 out of 5 stars

I just wanted to say that I met a…

I just wanted to say that I met a lovely young lady called Phoebe who showed me around a nice property I was looking at renting recently She was good to talk to and made the experience joyful I have been dealing with quite a few different letting agents in the recent months And I'm sad to say that some don't make you feel good about what you are doing or going through at all Some have been quite abrupt It's very disheartening to deal with when you are already dealing with a very emotional time However this agency and the lovely phoebe didn't do that They treated me like a person And for that I am very grateful So thank you it is appreciated J

6 October 2026
Unprompted review
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Reply from Doolittle & Dalley

Thank you for taking the time to share your experience! We’re delighted to hear that Phoebe made you feel welcome and helped make your experience a positive one. Your kind words are greatly appreciated, and we’ll be sure to pass them on to Phoebe.

Kind regards,
Customer Care Team

Rated 5 out of 5 stars

Excellent !!!

A big thank you to Rosanna and the agency for their excellent support throughout the entire process. They were professional, friendly, and helpful from start to finish. We truly appreciate everything they’ve done for us and highly recommend their services!

8 October 2026
Unprompted review
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Reply from Doolittle & Dalley

We’re delighted to hear you received such excellent support from Rosanna and the team. Your kind words and recommendation are greatly appreciated.

Kind regards,
Customer Care Team

Rated 5 out of 5 stars

Great service

Everyone I spoke to at Doolittle & Dalley was friendly and helpful. Booking appointments was easy and straightforward. Great communication - confirmations, emails, calls all done when they said they would be. The viewing didn't feel rushed, Rosie was friendly and knowledgeable and took the time to show the whole property. Great Team, Great service.

6 October 2026
Unprompted review
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Reply from Doolittle & Dalley

We’re pleased to hear you had such a positive experience with the team and that Rosie made your viewing enjoyable. Your kind words are greatly appreciated, and we’ll be sure to share your feedback with Rosie and the rest of the team.

Kind regards,
Customer Care Team

Rated 5 out of 5 stars

Excellent and very helpful, thanks Phoebe

Phoebe has been our main point of contact over the past couple of weeks, and has been invaluable in helping us navigate the intractable online tenancy process. Thank you Phoebe!

8 October 2026
Unprompted review
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Reply from Doolittle & Dalley

We’re delighted to hear that Phoebe has been so helpful and supportive throughout the process. Your feedback is greatly appreciated, and we’ll be sure to pass on your kind words.

Kind regards,
Customer Care Team

Rated 5 out of 5 stars

Everyone should be like Louisa 🙌🏼

The amazing Louisa was with us during our viewing & she was the nicest lady ever. Super informative and helpful. She made myself and my partner feel so comfortable. I’m a very anxious person, as first time buyers this is scary for me but Louisa made this a dream and really enjoyable. Perfect woman for the Job 🥰 Thankyou so much x

5 October 2026
Unprompted review
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Reply from Doolittle & Dalley

Thank you so much for your lovely review! We’re so pleased to hear that Louisa made you and your partner feel comfortable and helped make your viewing such a positive experience. We’ll be sure to pass on your kind words to Louisa, who will be delighted to hear them.

Kind regards,
Customer Care Team

Rated 5 out of 5 stars

Phoebe was really lovely and made the…

Phoebe was really lovely and made the viewing really easy, no question was too much!

24 September 2026
Unprompted review
Doolittle & Dalley logo

Reply from Doolittle & Dalley

We’re glad Phoebe made your viewing a great experience. Your feedback is much appreciated!

Kind regards,
Customer Care Team

Rated 5 out of 5 stars

Excellent staff!

Ive now met with 4 people from the company, in the context of helping me to find a rental property. Today Holly met with me in Kidderminster. She travelled from the Bromsgrove office. My appt time to view was 11am. Holly arrived at 10.45 much to my delight as I was early. Once again D&D came up trumps with Holly. She was friendly, warm and inviting and very attentive and reassuring, as she was aware I was looking for my first rental. Holly was very professional, again with really good rental knowledge. She allowed me to complete the application form in the property and answered my questions very well. Holly is another employee, who is a credit to D&D!

15 September 2026
Unprompted review

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