Dooctor.ie Reviews 

120
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 25 reviews, most reviewers were somewhat happy with their experience overall. Many people appreciate the quick and efficient service, often getting prescriptions without delay or being seen by a doctor promptly. Reviewers frequently highlight the professionalism, friendliness, and helpfulness of the staff, including doctors and receptionists, contributing to a seamless experience for many. However, some customers expressed dissatisfaction with the service, describing it as shocking, unprofessional, or a waste of time, particularly with online consultations. Specific concerns include doctors being perceived as rude, uninterested, or lacking proper attention, and receptionists exhibiting unprofessional behavior or poor knowledge, leading to discomfort for some.

What people talk about most

Service

Consumers find service to be ambiguous, with some reviewers praising the efficiency and thoroughness, citing... See more

Staff

Customers consistently note ambiguous experiences with staff, with many praising the professionalism and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I attended the doctor.ie In swords co Dublin today , Dont get me wrong this is a good service , only I was left waiting almost 25 mins to see a doctor with no one in with them , Found the lady Indian... See more

Rated 2 out of 5 stars

Awful experience, booked my phone consultation for 10.15 after calling twice eventually got a call at 12.00. Doctor told me not to take the antibiotic for 2 more days despite having told him I had a... See more

Rated 5 out of 5 stars

First time using this service. Visited Abbeyfeale walk in clinic Thursday @ 7.15 pm .Seen by Dr .Hafiz Ali , prescription issued ; in and out 20 minutes. Consultation €40.00

Rated 5 out of 5 stars

Brilliant service. Used both walk-in clinic in Athlone and their online doctor at separate occasions. Both very quick and easy services and was able to collect my prescriptions straight away from my l... See more


Company details

  1. Medical Center
  2. Doctor
  3. Online Prescription Medication Vendor
  4. STD Clinic
  5. Travel Clinic
  6. Walk-In Clinic

Written by the company

Need to see a doctor today & cannot get an appointment? We are here to help you 7 days a week. No appointment or registration needed, just walk-in to any of our nearest clinic to you and you will be seen by one of our highly skilled providers! Or you can choose from comfort of your home or hotel to see our doctor online. Our online prescription service is available all the time and your medication will be sent to your pharmacy on the same day! Affordable & convenient healthcare in Ireland. Visit our website www.dooctor.ie for more information.


Contact info

3.2

Average

TrustScore 3 out of 5

120 reviews

5-star
4-star
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1-star

No history of asking for reviews

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3.2

All reviews

(120)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service got a phone…

Excellent service got a phone consultation lovely doctor rang me back explained my symptoms she also took medical history. Call was not rushed and script was sent to my local pharmacy. Very good price also highly recommend

14 September 2024
Unprompted review
Rated 5 out of 5 stars

Such a refreshing experience

Such a refreshing experience. (Limerick) The receptionist is soo lovely and made me feel so comfortable. The doctor herself was attentive and checked EVERYTHING just for a cold. Really good place and not crazy priced either, I’m a student and I could afford it.

31 August 2024
Unprompted review
Rated 5 out of 5 stars

I phoned my normal doctor with an…

I phoned my normal doctor with an emergency and was told no appointment for a week!! Phoned here with no previous history got in straight away and emergency sorted in 15mins. Fantastic receptionist and thorough doctor check. Definitely use again

26 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Receptionist and doctor were excellent.
Dr. Nabeel is extremely professional and attentive. I highly recommend him for anyone seeking excellent service.

17 August 2024
Unprompted review
Rated 2 out of 5 stars

Disappointing and pointless

I went to the clinic with what I assumed was an allergy rash on my hand but wasn't sure. The doctor I went to was very unsure and rambled about all the different things it could be - a simple rash to a rare blood vessel disease. He also poked at my freckles and asked if these 'yellow spots' were new aswell. I understand this can be a hard thing to diagnose I had no other symptoms other than the red raised rash but this consult felt like a total waste of time with a man who had no clue and waffled his way through. He 'settled' on a rash cream and said to come back in a few weeks if the hand gets really swollen and puss filled. From this to a doctor not recognizing freckles, not a very reassuring visit. After paying €50 for this consult, I'm paying another €65 to go to my regular GP for a more reassuring opinion

20 August 2024
Unprompted review
Rated 1 out of 5 stars

I had a doctor who was very…

I had a doctor who was very unsympathetic for my condition was no help whatsoever. I got the vibe shed rather be anywhere else but there she said she couldnt help she recommended I go to a dentist. Ended up going to the dentist ended up paying for money for them to say they can't help me either.

8 August 2024
Unprompted review
Rated 1 out of 5 stars

Dooctor.ie Kilkenny

I am very disappointed with this clinic. I was excited to learn that they opened a new walk-in clinic in Kilkenny because I thought the idea was great. However, the whole experience turned out to be dreadful. I was looking for a private, hassle-free, and fast blood test. Instead, I received unprofessional service. I left the clinic with a very sore and bruised arm, and my blood wasn’t taken in sufficient quantities for a full result. They asked me to come back, but I’m too scared after the whole experience. The scariest part was when my blood gushed out of my vein as the nurse removed the needle. I have never experienced anything like that before, and I’m not usually afraid of needles or blood tests. After this experience, I will be.

31 July 2024
Unprompted review
Rated 5 out of 5 stars

Very good service

I was a walk in patient. Receptionist was very friendly. Dr Ali provided a very thorough examination of my issue and sent me a referral letter that day. Was nice to visit a GP and not feel rushed.

29 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Used the walk-in clinic on a Saturday. 1st time user - registered and saw Doctor all within 15 minutes of arriving. Very professional service, prescription sent by email to my chemist. Will definitely use this service again, highly recommended.

20 July 2024
Unprompted review
Rated 5 out of 5 stars

Would recommend

My first time using this service. It was for my daughter. I was really impressed and would recommend. Will definitely use again in the future.
We used carrigtwohill in cork

18 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Receptionist and doctor were excellent. Doctor Hafiz Ali knew what was wrong straight away and prescribed me the appropriate medications.
It was great to be able to walk in without an appointment and be seen so promptly. I’d recommend them!

13 May 2024
Unprompted review
Rated 5 out of 5 stars

Very good experience

Very good experience , receptionist was very pleasant and helpful , Doctor was very professional and caring and I was very happy with the medication she prescribed. Highly recommend this clinic

28 April 2024
Unprompted review
Rated 1 out of 5 stars

Refused to admit a mistake had been made with prescription

I visited the Ennis office to get a prescription. Everyone at the office was helpful and friendly.

However, when I got to my pharmacy, I was informed I had been prescribed the wrong medication. I called the clinic and they insisted they had prescribed the correct medication (the two have very similar names). My pharmacist followed up since I was unable to get anywhere with the doctor at the clinic. My pharmacist also had a very difficult time getting the staff to believe there had been a mistake. Finally she was able to get me my correct medication, but they would only give me a month's worth instead of the expected 3 month supply. Not much for a five minute, fify euro visit.

I was off my medication for a week (yes, I should have been more organised - live and learn) and was having bad withdrawal symptoms.

People make mistakes. However, I was put in a very vulnerable position because a doctor refused to admit a mistake had been made. I'm very lucky my pharmacist was able to advocate for me. She is a star.

18 April 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service - Tralee
I was so pleased with the service I received, they went above and beyond to help me.
The receptionist was a delight to deal with and the doctors really helped me with my situation.

21 April 2024
Unprompted review

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