Dont Waste Money Reviews 

5,632
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 2,675 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for being exceptionally polite, friendly, and incredibly helpful during home visits or personal interactions. People genuinely appreciate the very smooth and efficient switching process, noting that clear explanations make understanding new energy tariffs and saving money completely straightforward. However, some reviewers were not at all happy with the aggressive sales tactics encountered during unexpected visits at their homes. A few other people also felt that the initially promised financial savings were completely inaccurate, resulting in unexpected costs or noticeably higher bills instead.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and very knowledgeable during their interactions. Reviewers... See more

Customer service

People report positive experiences with customer service, praising staff for being helpful, polite, and... See more

Service

Customers report overall satisfaction and positive experiences with the service. Reviewers frequently... See more

Price

Customers consistently note positive experiences with price, highlighting significant savings and helpful... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that staff members are polite, knowledgeable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had Charlie and Michael come over and we had the most pleasent conversation! They were immensely helpful and informative, they went above and beyond to help us! They even made a summary version to... See more

Company replied

Rated 5 out of 5 stars

Very good pairing. Lively , humorous and sorted everything 👌 Explained comparisons and hopefully we will save some money. 🤞 Unfortunately we did not get their names but nice sales people and kn... See more

Company replied

Rated 5 out of 5 stars

I didn’t realise how much I was being overcharged by my current energy company until I saw the independent reviews. Neither did I realise the price increases due in 1st July and Oct 2026. I signed up... See more

Company replied

Rated 5 out of 5 stars

Was sceptical at first when opening the door, but when I explained I couldn’t move from my current supplier (pay as you go meter that was here when I bought the house), they explained I could and they... See more

Company replied


Company details

  1. Price Comparison Site
  2. Boiler Supplier
  3. Electric Utility Company
  4. Energy Supplier
  5. Green Energy Supplier
  6. Mobile Network Operator

Written by the company

Dontwastemoney.co.uk is dedicated to finding customers both domestic and business, the best deal on their gas and electric. We compare all UK energy tariffs free of charge.

Working hard to find you a better deal on your gas and electricity!

Written by the company

An easy, hassle free way to save money on your home and commercial utility bills.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(5,632)

2,646 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DWM - Marketing Team (ASDA, Watford)

The marketing team, whom I meet at ASDA Watford last week, tried to sell me British Gas products by providing wrong charges of my existing energy provider compared to BG. So, a warning to people not to fall for their marketing gimmicks and signup on the spot. Be careful and Don't Waste your Time (DWT).

28 July 2026
Dont Waste Money logo

Reply from Dont Waste Money

Hello, thank you for your feedback. We’re sorry to hear about your concerns regarding the information provided during the sales process.
For clarity, the comparisons and quotes provided are generated using industry data and the information available at the time. Any potential savings should always be explained clearly and accurately so customers can make a fully informed decision.
Your comments will be investigated internally as part of our compliance process. If you would like to cancel your switch please email enquiries@dontwastemoney.co.uk with your details.

Rated 5 out of 5 stars

Really friendly Lady and Gentlemen…

Really friendly lady and gentlemen visited today and explained everything in a friendly manner and explaining how to save money.

3 August 2026
Dont Waste Money logo

Reply from Dont Waste Money

Hello William, thank you for your kind feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

Customer service was amazing

Customer service was amazing, really helped me come to a better conclusion about my energy supplier. Thank you

31 July 2026
Dont Waste Money logo

Reply from Dont Waste Money

Hello, thank you for your kind feedback, we’re really glad to hear you were pleased with the service.

Rated 1 out of 5 stars

Sent someone kid to my private…

Sent some kid to my private residence despite having clear signage that we don't welcome cold callers. Take your business to the high street and stop pestering people in their homes!

2 August 2026
Unprompted review
Dont Waste Money logo

Reply from Dont Waste Money

Hello Matthew, thank you for your feedback. We’re sorry to hear about your experience.
Our representatives should respect customers' wishes, including any clearly displayed "No Cold Callers" signage. We apologise that this was not your experience.
Your comments will be investigated internally as part of our compliance process, as this is not the standard we expect from our representatives. Thank you for bringing this matter to our attention.

Rated 4 out of 5 stars

Helpful staff

Helpful staff, being patient with us, who are not internet savey.

31 July 2026
Dont Waste Money logo

Reply from Dont Waste Money

Hello Yvonne, thank you for your kind feedback, we’re really glad to hear you were pleased with the service.

Rated 4 out of 5 stars

Fairly straightforward

Fairly straightforward. Helpful staff.

29 July 2026
Dont Waste Money logo

Reply from Dont Waste Money

Hello Deborah, thank you for your kind feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

The agent Chris was very informative…

The agent Chris was very informative and went through my existing tariffs first, ensuring that a switch was in my best interest. Chris asked the appropriate questions to fully understand my household usage and type of heating.

1 August 2026
Dont Waste Money logo

Reply from Dont Waste Money

Hello, thank you for your kind feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

Switching Electricity suppliers made easy

Was easy to switch suppliers for Electricity, very helpful made it easier than sorting it myself, Ladies I spoke to extremely helpful

29 July 2026
Dont Waste Money logo

Reply from Dont Waste Money

Hello Angelina, thank you for your kind feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

The sales representative- Favour

The sales representative- Favour, was professional, patient and very helpful. He took time to explain all that I needed to know. A very good service.

1 August 2026
Dont Waste Money logo

Reply from Dont Waste Money

Hello, thank you for your kind feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

Quick and easy to switch

Quick and easy to switch, friendly people too

29 July 2026
Dont Waste Money logo

Reply from Dont Waste Money

Hello Helen, thank you for your kind feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

Friendly and guided me through the…

Friendly and guided me through the process of changing supplier with no hassle

28 July 2026
Dont Waste Money logo

Reply from Dont Waste Money

Hello, thank you for your kind feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

Understanding person

Understanding person to compare energy prices for me and change supplier.

30 July 2026
Dont Waste Money logo

Reply from Dont Waste Money

Hello Helen, thank you for your kind feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

Charming 👱🏻‍♂️ did a fantastic service

Both Staff very friendly and service absolutely brilliant specifically the one charming guy👱🏻‍♂️who was outside of Morrison, 264 Chester road on 31th of july afternoon. They’re amazing 😻.

31 July 2026
Dont Waste Money logo

Reply from Dont Waste Money

Hello Afruza, thank you for your kind feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

The marketer's industry knowledge

The markerter was very practical in his presentation. There were data and statistics that supported his recommendation. Industry knowledge was excellent

31 July 2026
Dont Waste Money logo

Reply from Dont Waste Money

Hello Omoniyi, thank you for your kind feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars

Very helpful excellent service very…

Very helpful excellent service very polite & proffesional.

31 July 2026
Dont Waste Money logo

Reply from Dont Waste Money

Hello Karen, thank you for your kind feedback, we’re really glad to hear you were pleased with the service.

Rated 5 out of 5 stars
Dont Waste Money logo

Reply from Dont Waste Money

Hello Patricia, thank you for your kind feedback, we’re really glad to hear you were pleased with the service.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look