DoneDeal.ie Reviews 

1,206
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 912 reviews, reviewers had a great experience with this company. Customers often find the platform easy to use for both buying and selling, appreciating its user-friendly navigation. Many people highlight the app's simplicity and reliability, making it straightforward to find a wide selection of items. However, some customers also noted that the cost of placing ads has become very expensive, leading to dissatisfaction. Additionally, a few people mentioned concerns about the presence of problematic users on the platform, wishing for more robust safety measures.

What people talk about most

Website

Reviewers highlight ambiguous aspects of the website, with some praising it as a fantastic and very... See more

Product

Customers had ambiguous experiences with product, with some expressing happiness with their vehicle purchases... See more

User experience

Consumers find the user experience to be positive, with many describing the app as fantastic, easy to use,... See more

Price

Users describe negative interactions with price, with many reviewers finding the cost of advertising to be... See more

Application

Reviewers mention ambiguous feedback about the app, with many finding it fantastic, easy to use, and reliable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very expensive to put up an ad compared to the price when it started and Facebook market place is free so its always the first place anybody puts an ad

Company replied

Rated 4 out of 5 stars

It's a one stop shop for buying but also selling, I have been done dealing privately for a long time mostly buying and selling motorbikes for myself but I have also sold household appliances ect. It's... See more

Company replied

Rated 4 out of 5 stars

I can see lots of ads and the pricing rating by dondeal , thats so nice , its easy to understand why the was priced below average or above average. I hope I will find a great car in donedeal. Tha... See more

Company replied

Rated 4 out of 5 stars

Easy to use, pictures are a great help, all the basic information is there at you're finger tips.

Company replied


Company details

  1. Online Marketplace
  2. Auto Market

Written by the company

DoneDeal Cars is Ireland’s favourite place to buy a car (Human8, Independent Research, 2026), with 2.2 million people using DoneDeal Cars every month and 3.5 million across DoneDeal overall. For over 20 years, DoneDeal has been part of homes, farms and families, a place where people have bought and sold everything from kitchen tables to farm machinery to cars. That’s where DoneDeal began: Ireland’s general marketplace, connecting communities across the country. But Ireland has evolved. And so has DoneDeal. We’ve grown from a general buy-and-sell site into Ireland’s largest car marketplace, built for everyone from learners to lifelong drivers. Today, DoneDeal Cars is Ireland’s number one car marketplace, with more new and used cars for sale from dealerships than any other site. With over 86,000 cars available, 80% are listed by dealerships, and many are now DoneDeal Cars Trusted Dealers, offering warranties, verified history checks and top-rated service, so peace of mind comes as standard. Behind DoneDeal Cars is a team across Ireland focused on making car buying better, safer and simpler. Because buying a car should feel this good.


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 77% of negative reviews

Typically replies within 1 week

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3.8

All reviews

(1,206)

753 reviews in the last 12 months

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Rated 1 out of 5 stars

The greed machine at Done Deal knows no bounds

The greed machine at Done Deal knows no bounds, it would seem.
Motoring ads are far too expensive, particularly for budget cars. I often let the ad run for a fortnight on Marketplace and only use Done Deal as a last resort if my item is unsold.
I also find myself unable to use the internal messaging. If a prospective buyer low balls you and you decline then the system will allow them to leave a rating and it could be based on sour grapes.
I also feel that there should be no visible opinion by the site around any of the information within my ad, eg a remark by Done Deal indicating mileage is considered high. If I am paying these rates then let the buyer decide for themselves how they feel about mileage. The system has zero credibility when 167k KM is considered 'Same as Average' mileage on a twenty year old car.
Years ago, Buy & Sell got greedy, transferring customers who were entitled to place free ads over to their sales dept for paid ads in an attempt to increase revenue and we all know how that went.
I look forward to the day when Done Deal gets theirs, I am certain that it will be very satisfying.

3 June 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for taking the time to share all of this — there's a lot of valid feedback here and we appreciate it.

On pricing, fees represent a small percentage of your item's value and help you reach Ireland's largest car-buying audience. With 3M+ monthly users and 1,000+ cars sold daily, listings on DoneDeal sell faster and for more — so the value is real.

Your points on the rating system and mileage indicators are fair and we'll make sure they get to the right team.

If you'd like to discuss anything further, we're at hello@donedeal.ie.

Rated 5 out of 5 stars

Ride on mower

A great site to look for anything from a car to a lawnmower

3 June 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the great feedback, we really appreciate it

Rated 4 out of 5 stars

Car enthusiast

They have a great selection of good and cars and is very easy to scroll through. I gives a relestic value for your car

2 June 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the great feedback, we really appreciate it

Rated 2 out of 5 stars

Ad filters need reviewing

Love looking on done deal find many usefull things.hate trawling through business ads posted under private sellers especially when they put the same ad in for each county .Also dont want to see car ads in marketplace . Maybe Done Deal could solve this issue .

1 June 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the feedback — and glad you're finding DoneDeal useful.

You make a fair point on the filters. We'll make sure this gets passed to the team. In the meantime, if you spot any ads that look like they're in the wrong category or duplicated across counties, please report them directly and we'll look into it.

Rated 5 out of 5 stars

Great photos

Great photos

1 June 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the great feedback, we really appreciate it.

Rated 2 out of 5 stars

Poor search quality

Poor search quality

5 May 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for flagging this — sorry the search experience hasn't been hitting the mark.

We'd love to hear more about what's not working for you. Drop us a line at hello@donedeal.ie and we'll pass your feedback on to the right team.

Rated 1 out of 5 stars

don’t appreciate being asked to rate…

don’t appreciate being asked to rate each seller based on a phone call or a message and why should be asked if i purchased or not

31 May 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for the feedback — that's a fair point and we appreciate you raising it.

We'll make sure this gets passed to the team. If you'd like to share any more detail, feel free to reach out at hello@donedeal.ie.

Rated 1 out of 5 stars

It has become far to expensive to…

It has become far to expensive to advertise on done deal the ad goes down the pecking order far to quickly

There was a time when you paid 3 euro for an ad the cheapest ad on plant machinery is 19.99 that’s fine when your selling something worth 20 or 30 k but why should we pay that to sell something at 2k or even 5 k

30 May 2026
Unprompted review
DoneDeal.ie logo

Reply from DoneDeal.ie

Thanks for sharing this — and we hear you, especially when you're selling lower-value items.

Your feedback on pricing tiers is noted and we'll make sure it gets to the right team. If you'd like to chat through your options, we're at hello@donedeal.ie.

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