Domino's Pizza Sverige Reviews 

141
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

DOMINO'S ON CUMBERLAND AVE.....Here it is 30 days and still no refund from the Domino's on Cumberland. The manager Gabe refuses to put back in my account that paid for the pizza to begin with . He has... See more

Rated 1 out of 5 stars

First time ordering from Domino's, we went for the "Double Deal Deluxe", meaning 2 large-sized pizzas to a certain discount. While my pizza is actually delish (self-composed) my buddy's is... See more

Company replied

Rated 4 out of 5 stars

The pizza is great, ordered the spizy one with salami and Italian crust (never understood the American pan style pizzas) for take away. Also appreciate the 50% discounts on Tuesdays. Can't give a 5, t... See more

Company replied

Rated 1 out of 5 stars

Hardly any chicken toppings on the chicken kebab pizza, extra cheese was added but there was barely any! The bread was completely tasteless and lacking salt or flavour. A very disappointing pizza. The... See more

Company replied

Company details

  1. Pizza Restaurant
  2. American Restaurant
  3. Pizza Delivery
  4. Pizza Takeaway

Written by the company

Domino's Pizza öppnade sin första restaurang 1960 i Michigan, USA och idag finns över 12.000 butiker i mer än 80 länder. Nu äntligen kommer Domino´s också till Sverige! Följ oss på Facebook för spännande uppdateringar och nyheter!


Contact info

  • Per Albin Hanssons väg 40, 214 32, Malmö, Sweden

  • dominos.se

2.1

Poor

TrustScore 2 out of 5

141 reviews

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2.1

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(141)

24 reviews in the last 12 months

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Rated 1 out of 5 stars

Here it is 30 days and still no refund…

DOMINO'S ON CUMBERLAND AVE.....Here it is 30 days and still no refund from the Domino's on Cumberland. The manager Gabe refuses to put back in my account that paid for the pizza to begin with . He has ignored my calls and acts like he's done nothing wrong They are in violation of four Consumer protection laws, not to mention has violated the laws of OSHA and health dept by serving hour in half old food . The managers have displayed some the worst behavior and treatment to me such as lied, manipulated, mocked, cussed and made Promise they never intended to keep I have txt messages that prove everything. I have consumer affairs now meditating for me, once that is complete and they don't comply with the refund, we will go to court. I will not stop fighting this, nor will I back down. I was simply trying to feed my grandchildren, and all this just because of that, and the managers lying and manipulating the whole situation. Managers, Gabe, Tyler, Rob, Cocoa, and the lady I'll have to look up her name, but they are the most rudest, uncaring people I've ever come across within a business. The behaviors that have been displayed are so unprofessional, and the dishonesty is major key like how are these people even allowed to manage anything? No honesty, no integrity, and no work ethic. Do not trust the Domino's on Cumberland and sure don't trust their food. I've been told to contact OSHA once the consumer affairs investigation is done, and show them the videos and picture of the food . Hour and half old, and they served to us anyway then promise refund they never even issued after saying they did The manager Tyler txt me and told me they never issued it to begin with They have violated four of consumer protection laws which is my win in this case. Not to mention the treatment I received from each one of them. But all that recorded as well. Will keep you updated. DO NOT ORDER FROM DOMINO'S ON CUMBERLAND.

7 May 2026
Unprompted review
Rated 1 out of 5 stars

I ordered chicken pizza

I ordered chicken pizza . And honestly I cant see the chicken, maybe it have 25 gram?
So I felt i got scammed

5 May 2026
Unprompted review
Domino's Pizza Sverige logo

Reply from Domino's Pizza Sverige

Hi Molham,

Hi,
Thank you for sharing your feedback. We’re very sorry to hear that your chicken pizza did not meet expectations and that the amount of chicken was far below what you should receive. This is not the standard we aim to deliver.

We would really appreciate the chance to look into this further. If you have a picture of the pizza, please contact our customer service team and reference this review so we can address the issue directly with the store and make it right for you.

Thank you for bringing this to our attention, we take your feedback seriously and will follow up to ensure this doesn’t happen again.

Kind regards,
Domino’s Pizza Customer Service

Rated 1 out of 5 stars

We ordered halal/ no bacon...

In the order i specifically wrote word for word "PLEASE NO BACON. We eat halal, so please no bacon."

We received a pizza with burnt cheese on top, a cardboard dry and burnt crust (usable for just handiwork around the house.. need a screw driver with the flat head, I am sure you could use the edge if this pizza (not the crust, but the cut edge).

And then it was late an extra half hour.

But worst of all.. the restaurant either doesnt care about checking for preferences or allergies, because sprinkled all over the pizza was big pieces of bacon slabs.

Celebration late evening turned to no food for dinner tonight.

The tragic thing for Domino's as a brand is that this restaurant in Hyllie is by all intents and purposes pissing on the brand.

Never again. We got the money back from the order through Foodora as they could see through the pictures we sent, that we did not get a good enough pizza.

Read that again... we did not get a good enough pizza... it was quickly acknowledged by Foodora. And a full refund given. That is not just sad. That should be a really big hint for Domino's as a brand to close this restaurant or start hiring people who ACTUALLY care about the food and customer satisfaction.

Everything we saw today was a giant middle finger to us as customers.

30 April 2026
Unprompted review
Domino's Pizza Sverige logo

Reply from Domino's Pizza Sverige

Hi Christina,

Thank you for taking the time to share your experience. We are truly sorry for what happened , especially since you clearly stated that the pizza must be without bacon. Receiving a pizza covered in bacon despite your note is completely unacceptable and goes against our procedures for both dietary preferences and allergy‑related requests. We take this extremely seriously.

We also apologize for the quality of the pizza and the delayed delivery. It’s clear that your order was not handled correctly, and we fully understand how this ruined your evening.

We’re glad that Foodora was able to assist you with a refund, but we would still like to follow up internally to ensure this does not happen again. If possible, please reach out to our customer service team and reference this review so we can prioritize your case and provide direct feedback to the restaurant.

Thank you for bringing this to our attention, we take this very seriously and are committed to improving.

Kind regards,
Domino’s Pizza Customer Service

Rated 5 out of 5 stars

Fantastic pizzas

Fantastic pizzas, very nice toppings and combination of ingredients. Overall I really enjoyed your 🍕

20 March 2026
Unprompted review
Domino's Pizza Sverige logo

Reply from Domino's Pizza Sverige

Hi Live,

Thank you so much for your kind words! We're thrilled to hear you enjoyed our pizzas and the toppings. 🍕 We look forward to serving you again soon!

Kind regards
Rosie
Customer Service Representative
Domino’s Pizza Sweden | www.dominos.se

Rated 5 out of 5 stars

great time delivery and great FOOD!

great time delivery and great FOOD!

9 February 2026
Unprompted review
Domino's Pizza Sverige logo

Reply from Domino's Pizza Sverige

Hi,

Thank you for your kind words! We’re thrilled to hear you enjoyed the food and the delivery. We really appreciate your support!

Kind regards.
Rosie
Customer Service Representative
Domino’s Pizza Sweden | www.dominos.se

Rated 1 out of 5 stars

Sorry for but its

Sorry for but its not good at all

21 October 2025
Unprompted review
Domino's Pizza Sverige logo

Reply from Domino's Pizza Sverige

Hi Michal,

Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience didn’t meet expectations.
We’d love to understand more about what went wrong so we can make it right. If you're open to it, please reach out to us directly at info@dominos.se
with more details. Your input helps us improve, and we’re committed to providing better service moving forward.
Thank you again for your honesty, we value every customer and hope to have the chance to earn back your trust.

Kind regards.
Rosie
Customer Service Representative
Domino’s Pizza Sweden | www.dominos.se

Rated 3 out of 5 stars

I just ordered Domino's and my favorite…

I just ordered Domino's and my favorite part of getting Domino's is my breadsticks they have no oil no parmesan very dry and hard my chicken wings barely have any sauce on it my boyfriend's sandwich was cold I usually give these guys a good review but today it was just not good they get a half a star from me this was from Domino's in Benton harbor Michigan

29 May 2025
Unprompted review
Rated 1 out of 5 stars

Their ordering process sucks.

I have two free pizzas because of mistakes they have made.
I can't have the free pizza delivered because I don't meet the minimum ($15.00) order amount.
If I add the "free pizza" to my cart first and then add other items, I am now paying full price for the "free pizza." So I now have to delete the so called "free pizza", wait 2-5 minutes while their site thinks about this, click on my rewards, wait 1-3 minutes for this to load, add the "free pizza" back to my cart, wait 1-3 minutes for the message "done with this coupon" 2-5 minutes (after I click yes, I am done with the coupon) until it shows up in my cart.
I click on check out 3-10 minutes while this process. "Add item now pops up. I click no. 3-10 minutes while this process. (I left out the option to add bread sticks - 2-minutes for this.)
Now I have click on delivery address (I have eight of them. I can't delete any of them. They all have additional instructions with them, but if I dare click on one of the ... 3-10 minutes and I am back at the cart, and repeat the whole process again.)
So now I have to manually add the delivery instructions again.
I add the payment information. I click on submit order.
There is a 50/50 chance that my order will process, the site will get stuck and do nothing for 30+ minutes (if I do nothing), or the screen will time out.
I have to refresh the screen ... twice, and then click on orders and low and behold my order was processed(90+% of the time) (even though the order is still in the cart. I think they are hoping that I will resubmit the order so I they can make more money.)
Total time to order ... 15-30 minutes. I can order pizzas from Papa John's or Pizza Hut in 6-10 minutes.
If I order several items and apply a 15% coupon off on my order, saving under $4.00, then I can no longer add a "Free Pizza" because of their mistake(s). In my opinion, the are very GREEDY.
I have talked with their customer service about these problems (over a year ago) and IT WAS A TOTAL WASTE OF MY TIME. They don't care.
I, as a valuable customer, was offered a 50% off deal. The catch? I had to use a new payment option that wanted to charge me $3.00 to use. Obviously, I wasn't a valuable customer. I believe (and I can't prove this) but they would get some kind of kick back from the new payment method (again, this is my opinion, but it does fit with my view of how GREEDY they are.

25 May 2025
Unprompted review
Rated 4 out of 5 stars

The pizza is great

The pizza is great, ordered the spizy one with salami and Italian crust (never understood the American pan style pizzas) for take away. Also appreciate the 50% discounts on Tuesdays. Can't give a 5, that would have to be a nice restaurant and such, but I felt that I have to rank this one up, the 1 ratings are just silly in my view.

8 April 2025
Unprompted review
Domino's Pizza Sverige logo

Reply from Domino's Pizza Sverige

Hi Mattias, thank you for sharing your feedback with us! We are very glad to see that you had a good experience at Domino’s. If you have any questions or recommendations you are welcome to contact us by writing to info@dominos.se. See you at Domino’s! Kind regards, Alice from Domino’s customer service

Rated 1 out of 5 stars

Dear Domino’s Sweden,

Dear Domino’s Sweden,

I have visited your restaurants multiple times, hoping for a quality pizza experience akin to what is offered in the USA. However, I have found the quality to be far below expectations. As one of the few American pizza chains in Sweden, Domino’s has an opportunity to provide authentic American-style pizza, yet it fails completely.

Domino’s was founded in 1960 in Michigan, USA, and has since grown into a global brand recognized for its distinctive American-style pizzas. The very name Domino’s represents a product that originated in the United States—yet what is served in Sweden does not reflect that heritage in the slightest.

The last time I had a pizza in Malmö, I ended up throwing half of it away. I was excited to finally get an American pizza, but that excitement was crushed on the very first bite. Instead of enjoying my meal, I found myself enjoying my soda more than the pizza itself—which says everything about the experience.

At this point, I simply do not eat pizza in Sweden. There is no point when the standard is a thin, disappointing Vesuvio with strips of ham instead of a proper, American-style pepperoni pizza. I'm sure you would find my reasoning more than fair if you compared a real American pepperoni pizza to what is served here.

I won’t go into every reason why the quality is lacking, but the biggest question is: Why can’t you make a simple American pizza?

The lack of proper pepperoni, the inferior quality of ingredients, and the overall execution make it clear that Domino’s Sweden is not delivering the product people expect from this brand. I understand that importing meat from the USA is not an option due to restrictions, but the EU is large—there is no excuse for not sourcing high-quality pepperoni from one of many European suppliers. If smaller, local pizzerias can do better, why can’t a global franchise?

I hope you also realize that if you successfully deliver an authentic American pizza, Domino’s could be the place to introduce more American-styled dishes to Sweden. Many people would be thrilled to finally have access to quality American pizza and other iconic foods that reflect the true American culinary experience.

I hope you take this feedback seriously and address these issues. If there are any plans to improve the quality of your ingredients and menu, I would appreciate a response outlining what steps (if any) are being taken.

5 March 2025
Unprompted review
Domino's Pizza Sverige logo

Reply from Domino's Pizza Sverige

Hi Max,

Thank you for taking the time to share your detailed feedback with us. We truly appreciate your passion for authentic American-style pizza and understand your disappointment in not experiencing the quality you expect from Domino’s.

At Domino’s Sweden, we strive to deliver great-tasting pizzas while adhering to local regulations and ingredient sourcing standards. We recognize that American-style pizza has a distinct taste and texture, and we are always looking for ways to improve our menu to better reflect those expectations.

Your concerns regarding ingredient quality—especially the pepperoni and overall execution—are valuable to us. We are continuously working with our suppliers to source the best possible ingredients while maintaining the high standards our customers deserve. While there are differences in ingredient availability across regions, your feedback highlights areas where we can focus our efforts to enhance the experience.

We take your comments seriously and will be reviewing our recipes and sourcing options to see how we can better align with the authentic American flavors you love.

Your input helps us grow, and we hope to have the opportunity to provide you with a better experience in the future.

Best regards,
The Domino’s Sweden Team
info@dominos.se

Rated 1 out of 5 stars

Thieves

Thieves. Pure and Simple.

25 January 2025
Unprompted review
Domino's Pizza Sverige logo

Reply from Domino's Pizza Sverige

Hi, thank you for sharing your feedback with us! It is very sad to see that you had a bad experience at Domino’s. We apologize for it! Could you please contact us at info@dominos.se and tell us more about your experience and send a picture of the pizza (if you took one) so that we can look into your feedback? Have a nice day! Kind regards, Alice from Domino’s customer service

Rated 1 out of 5 stars

The smallest "large" pizza in the world :)

First time ordering from Domino's, we went for the "Double Deal Deluxe", meaning 2 large-sized pizzas to a certain discount.

While my pizza is actually delish (self-composed) my buddy's is tasteless and unseasoned.

The greatest disappointment is however the size!

Domino's "large" pizza is of the size of a regular one. From anywhere! Even from ICA! :o

Extremely overpriced!

Can't even imagine what a medium or small size is at Domino's...

30 December 2024
Unprompted review
Domino's Pizza Sverige logo

Reply from Domino's Pizza Sverige

Hi, thank you for sharing your feedback with us! It is very sad to see that you had a bad experience at Domino’s. We apologize for it! Could you please contact us at info@dominos.se and tell us more about your experience and send a picture of the pizza (if you took one) so that we can look into your feedback? Have a nice day! Kind regards, Alice from Domino’s customer service

Rated 5 out of 5 stars

I was at Västra Hamnen Dominos today…

I was at Västra Hamnen Dominos today and ordered a hot and spicy pizza.It was the best pizza i have eaten in a long while.Keep up the good work!
/Nicklas

15 October 2024
Unprompted review
Domino's Pizza Sverige logo

Reply from Domino's Pizza Sverige

Hi Nicklas, thank you a lot for your feedback! How nice to see that you were satisfied with your order! If you have any questions or recommendations to us, you are always welcome to contact us at info@dominos.se. Have a great day! Kind regards, Alice from Domino’s customer service

Rated 1 out of 5 stars

Had a complain about food order with…

Had a complain about food order with Wolt and dominos refuse to refund. Got pizza with almost no tuna on
—-

13/6
You dont agree with Wolt and therefore Wolt dont want to refund me.

12 June 2024
Unprompted review
Domino's Pizza Sverige logo

Reply from Domino's Pizza Sverige

Hi Ash, thank you for your feedback! If you ordered from Domino's through other service than our website, app or in-store, unfortunately we are unable refund you but you will need to contact Wolt for further assistance. Otherwise, do not hesitate to contact us at info@dominos.se and we will take a closer look at your experience. Have a nice day! Kind regards, Alice from Domino's customer service

Rated 1 out of 5 stars

Hardly any chicken toppings on the…

Hardly any chicken toppings on the chicken kebab pizza, extra cheese was added but there was barely any! The bread was completely tasteless and lacking salt or flavour. A very disappointing pizza. The one star is because it was at least hot.

24 April 2024
Unprompted review
Domino's Pizza Sverige logo

Reply from Domino's Pizza Sverige

Hi Fowad, thank you for sharing your point of view with us! For us it is important that our customers are satisfied with their orders. Could you please contact us at info@dominos.se so that we can look closer into what happened and see how we can help you? Have a great day! Kind regards, Alice from Domino’s customer service

Rated 5 out of 5 stars

Best pizzas in Halmstad

Best pizza in town

19 March 2024
Unprompted review
Domino's Pizza Sverige logo

Reply from Domino's Pizza Sverige

Hi Tarun, thank you for sharing your feedback with us! We are very glad to see that you had a good experience at Domino’s. If you have any questions or recommendations you are welcome to contact us by writing to info@dominos.se. See you at Domino’s! Kind regards, Alice from Domino’s customer service

Rated 1 out of 5 stars

If I could rate this zero I would!

If I could rate this zero I would!

I ordered pizza and drinks at 18.06 and now at 19.54 it is still not delivered yet the app claims it was delivered 20 minutes ago.

I tried calling the restaurant multiple times but unable to get through. When we finally got through they just quickly claimed the order is in its way without even asking for the ordernumber or address.

This is disgusting service and definitely the last time we order from here.

9 February 2023
Unprompted review
Domino's Pizza Sverige logo

Reply from Domino's Pizza Sverige

Hi Anna, thank you for sharing your feedback with us! We are terribly sorry to see that your order was delayed for such a long time. Please contact us at info@dominos.se, inform us more about your order so that we can take a closer look into the situation and help you. Have a nice evening! Best regards, Alice from Domino's customer service

Rated 1 out of 5 stars

Super bad customer service

We had ordered a 2 medium pizza family deal and this is our experience:

1. The person forgot to add family deal, we paid full price. Then the front desk guy asked us to send an email to the customer care to get the extra payment back.

2. He took the wrong order. We also didn't realise it until we got the pizza. Then when we informed about wrong order, the person shouted at us mentioning that why didn't we check the receipt.

3. We asked the service person name, he was rude and mentioned, you don't need to know, just take the pizza and don't bother.

Do we expect such type of behaviour from pizza chain like dominos?

27 November 2022
Unprompted review
Domino's Pizza Sverige logo

Reply from Domino's Pizza Sverige

Hi Satya, thank you for your feedback! We are sorry to see that you were not satisfied with Domino’s. Could you please contact us at info@dominos.se? We would like to take a closer look into your experience and improve our work at Domino’s. Have a great day! Kind regards, Alice from Domino’s customer service

Rated 1 out of 5 stars

We ordered veggie delight pizza

We ordered veggie delight pizza
All the veggies were burnt
Some of the added toppings missing
Wrong sauce sent
And the pizza wasn’t fresh
Highly disappointed

22 October 2022
Unprompted review
Domino's Pizza Sverige logo

Reply from Domino's Pizza Sverige

Hi Rajbir, thank you for sharing your feedback with us! It is very sad to see that you had a bad experience at Domino’s. We apologize for it! Could you please contact us at info@dominos.se so that we can take a closer look at the situation and help you? Have a nice evening! Kind regards, Alice from Domino’s customer service

Rated 5 out of 5 stars

The best pizza in town!

The best pizza in town!
Great service and great staff! Definatley my favourite pizzeria!
I do really miss my favourite dipp though: sweet chilli

29 April 2022
Unprompted review
Domino's Pizza Sverige logo

Reply from Domino's Pizza Sverige

Hi and thanks for your feedback! We appreciate it and we are glad you had a great experience. If you have any questions or recommendations, you can always contact us at info@dominos.se and we will be glad to help you. We look forward welcoming you again to Domino's. Have a nice day! Kind regards, Alice from Domino's customer service

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