DomainRightNow Reviews 54

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

They locked my account; they need me to submit only my driver's license or international passport. So I'm curious; a domain reseller recently admitted to storing my credit card information, and they... See more

Rated 3 out of 5 stars

Had to change my phone and therefore I had to reinstall Windows Authenticater. So the 2-factor authentication did'nt work anymore. Is not something that happens only once in a livetime (for sure) and... See more

Company replied

Rated 5 out of 5 stars

Over all it is an excellent domains manager. As far as your service is concerned, it would be appreciated if you had an online chat to speedup the respond process, wich is a bit too long. Nowadays s... See more

Company replied

Rated 5 out of 5 stars

Well, the price is Excellent, the Process is perfect and easy to understand, I give you guys 10/10 and I will definitely upgrade the security of the domain when I start with the actual work of my... See more

Company replied

Company details

  1. Web Hosting Company
  2. Email Service Provider
  3. Internet Marketing Service

Written by the company

You can't have a website without a domain name. Like a street address that tells people where you live, a domain helps customers drive directly to your website.


Contact info

3.2

Average

TrustScore 3 out of 5

54 reviews

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Rated 1 out of 5 stars

Identity theft and stealing domains

They locked my account; they need me to submit only my driver's license or international passport. So I'm curious; a domain reseller recently admitted to storing my credit card information, and they now require an international passport, which sounds like identity theft in disguise.
I am discussing possible legal action through the parent company, Godaddy if they try to hold my domain.
They are resellers under the domain name domainnow.com, and the domain registrar is Godaddy.

24 January 2023
Unprompted review
Rated 1 out of 5 stars

they want to sell their hosting and don't let you change your DNS.,

I have bought 3 domains, 2 domains I parked and now I need the 2 domains. Guess, I have to change the DNS... 4 Times their Website broke and they want to sell their products. It is impossible to change the DNS by yourself because then they cannot make money with their hosting. Yes, you have to buy their hosting and then you can change the DNS!

14 September 2021
Unprompted review
DomainRightNow logo

Reply from DomainRightNow

Dear Rudi:

I am very sorry to hear that you are not satisfied with our services.

Changing DNS information should be very easy. Feel free to reach out to our support team at support@secureserver.net and they will gladly assist you. You can also speak live to one of our customer service agents. Our international support numbers can be found here: https://www.domainnow.com/global-support-numbers

We wish you success with your ideas!

Michael M.
Social Media Ambassador
DomainRightNow

Rated 1 out of 5 stars

After registering a domain and paying…

After registering a domain and paying for it successfully, the company has decided to hold the domain and my money while it demands government ID to proceed. This is after the purchase, and I can see on domaintools, they are now trying to resell the domain.

BEWARE THE SCAMMERS

31 July 2021
Unprompted review
DomainRightNow logo

Reply from DomainRightNow

Dear Customer:

I am very sorry to hear that you are not satisfied with our services.

Most likely we detected a security issue with your account and need to ensure that your account has not been compromised.

Feel free to reach out to our support team at support@secureserver.net and they will gladly assist you. You can also speak live to one of our customer service agents. Our international support numbers can be found here: https://www.domainnow.com/global-support-numbers

We wish you success with your ideas!

Michael M.
Social Media Ambassador
DomainRightNow

Rated 1 out of 5 stars

worst!

worst!! Just for 5$ you need to verify your Identication that it's realy you! Namecheap.com has no rules like this! This is ugly domains seller I know.

24 May 2021
Unprompted review
DomainRightNow logo

Reply from DomainRightNow

Dear Customer:

I am very sorry to hear that you are not satisfied with our services.

Most likely we detected a security issue with your account and need to ensure that your account has not been compromised.

Feel free to reach out to our support team at support@secureserver.net and they will gladly assist you. You can also speak live to one of our customer service agents. Our international support numbers can be found here: https://www.domainnow.com/global-support-numbers

We wish you success with your ideas!

Michael M.
Social Media Ambassador
DomainRightNow

Rated 5 out of 5 stars

Well Done

Well Done! Directions were easy to follow and my new domain was up and running in no time.

5 May 2021
DomainRightNow logo

Reply from DomainRightNow

Thank you Mike for the kind words. We wish you success with your domain!

Rated 4 out of 5 stars
DomainRightNow logo

Reply from DomainRightNow

Thank you very much for your review. We try to keep our prices as competitive as possible. However, you are right that prices have increased across the industry. We pride ourselves in providing excellent customer service and hope we have met your expectations.

Rated 3 out of 5 stars
DomainRightNow logo

Reply from DomainRightNow

Thank you Jorge for your feedback. We work hard to provide the best possible service. We hope that we were able to address your concerns and get things working for you.

Rated 1 out of 5 stars

I have lost and my money and my name…

I have lost and my money and my name domain! Horrible!!!

22 April 2021
DomainRightNow logo

Reply from DomainRightNow

Thank you for the feedback. Per our email correspondence, our systems flag possible account breaches and lock the account. In those cases, we ask customers to send us identification to unlock the account. We hope we were able to resolve your concerns via email.

Rated 5 out of 5 stars

Excellent platform for domain…

Excellent platform for domain registration, its use is very easy and safe

20 April 2021
DomainRightNow logo

Reply from DomainRightNow

Thank you very much for your trust in our products and services. We are thrilled to have you as a satisfied customer.

Rated 5 out of 5 stars

ok :)!

It was simple and efficient

12 April 2021
DomainRightNow logo

Reply from DomainRightNow

Thank you for your review. It is great to hear that you are satisfied with our products and services.

Rated 4 out of 5 stars

Good service

Good service
Always available to help

10 April 2021
DomainRightNow logo

Reply from DomainRightNow

Thank you! We are glad to hear we are meeting your expectations.

Rated 1 out of 5 stars

I'm having very bad experience …

I'm having very bad experience from you as my first time choosing your site. Your site is not accept my hosting

9 April 2021
DomainRightNow logo

Reply from DomainRightNow

Dear customer!

I am sorry to hear that you are having issues. Per our email correspondence, I see you registered a domain and pointed the name servers to a third party hosting provider. All this setup looks correct on our side. You will now need to configure the specific DNS entries with that third party so that your domain name is properly linked to your hosting provider.

Feel free to continue to reach out to me personally or to our support department. We want to make sure you are all up and running.

Kind regards.

Michael M.
Social Media Ambassador
DomainRightNow

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