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Rated 1 out of 5 stars

Same as everyone else - no communication. Asked to return item multiple times but no response. Item was bought as Xmas present and didn’t come to after new year.

Rated 4 out of 5 stars

I'd originally given Dolphome 1 star as I had zero comms from them and assumed it was a scam. However, I then received an email with tracking details, I tried to contact them but there was no response... See more

Rated 1 out of 5 stars

Useless! I’ve ordered and received my order and it clearly states that I can return my items, so I’ve contacted them multiple times and have had no response! I won’t be ordering from you again and I... See more

Rated 1 out of 5 stars

Only giving one star because it won’t let me give lower. Wish I’d read the reviews before ordering. Ordered a Christmas present on 6th December which has never materialised and sent several emails but... See more

1.7

Bad

TrustScore 1.5 out of 5

82 reviews

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1-star

No history of asking for reviews

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1.7

All reviews

(82)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

dolphome

avoid at all costs,no customer care,4 emails,as a new customer,asking how to return items,been completely ignored,

25 May 2023
Unprompted review
Rated 3 out of 5 stars

I generally can't fault this boutique

I generally can't fault this boutique! I'm personally old school and I like to go to retail stores to try on clothes, but this virtual clothing store is really something else. The quality, shipping, and service are beyond amazing. I just turned years old and I was wearing the red dress I bought here. I had so many compliments!

11 May 2023
Unprompted review
Rated 1 out of 5 stars

Fake advertising

I bought 2 dresses the material is like polystyrene cheap nothing like shown on website I want my money back!!

26 April 2023
Unprompted review
Rated 1 out of 5 stars

I ordered a dress 4 weeks ago from this…

I ordered a dress 4 weeks ago from this company.The money was taken out of my account on day of ordering. Still waiting for dress……..will it ever appear? Have e.mailed to no avail. 4 weeks and counting……Dress or refund please!!!

4 April 2023
Unprompted review
Rated 1 out of 5 stars

no headphones

I ordered headphones a few days ago, money paid and no response when they will be shipped and delivered??????Why is it taking so long???

22 March 2023
Unprompted review
Rated 1 out of 5 stars

Very slow at sending purchase

Very slow at sending purchase. Despatch showed Evri delivery. Link took you to Whistl. Well over a week before any movement. When it arrived, a pair of shoes, they didn't fit - too small - have written twice asking for a return address as there is nothing on the parcel/web site. I'm still waiting.

10 March 2023
Unprompted review
Rated 1 out of 5 stars

No reply

I have emailed the company twice regarding an order not received. Provided payment and despatch information I received. No reply but payment taken 😬

9 March 2023
Unprompted review
Rated 1 out of 5 stars

0 stars

Only giving one star because it won’t let me give lower. Wish I’d read the reviews before ordering. Ordered a Christmas present on 6th December which has never materialised and sent several emails but received no response. Don’t order from here - you will lose your money

22 December 2022
Unprompted review
Rated 1 out of 5 stars

This website is a con

This website is a con. They do not respond to emails at all. No way of calling them. Do no use this!!!!They are Cons stealing your money! Be very careful. I’m reporting this now to the fraud squad.

13 December 2022
Unprompted review
Rated 1 out of 5 stars

ordered two items and I haven’t…DISATISFIED CUSTONER AND UNLESS I RECEVE MY SECOND ITEM I HAVE PAID FOR, I WILL BE LETTING AS MANY PEOPLE KNOW HOW BAD YOUR COMPANY IS. THATS A PROMISE.

I ordered two items and I haven’t received the more expensive item.
I have emailed several times, but not received any reply.
I WOULD ADVISE ANYONE NOT TO USE THIS SITE AS THE SERVICE IS DREADFUL. I WONT BE ORDERING AGAIN, UNLESS I RECIEVE SECOND ITEM.

3 December 2022
Unprompted review
Rated 1 out of 5 stars

Ordered two hats took about 12 days to…

Ordered two hats took about 12 days to come one was great the other they stuck in bag completely different now want £4.99 to return for a hat costing £9.99 can not get service on line not good service buyers beware

30 November 2022
Unprompted review

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