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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and proactive communication, making travel planning and execution smooth and stress-free. People found the travel guides to be incredibly informative and detailed, significantly aiding in trip preparation and maximizing their holiday experiences in various locations. The service, including driver arrangements and overall coordination, is frequently highlighted as excellent, with many appreciating the personalized attention and professional approach. However, some customers expressed an ambiguous sentiment regarding the product itself, specifically the ease of purchasing the guides. They suggested that a clearer list of guides with descriptions and an "add to cart" button would improve the shopping experience.

What people talk about most

Staff

Consumers consistently report positive experiences with staff. Many reviewers highlight the helpfulness,... See more

Holidays

Clients share positive opinions on holidays, particularly praising the helpfulness of travel guides and... See more

Location

Customers consistently note positive experiences with location. Many reviewers praise the guides for opening... See more

Product

Reviewers mention ambiguous feedback about product. Many customers express satisfaction with the travel... See more

Service

Users describe positive interactions with service. Customers consistently praise the valuable advice, smooth... See more

Based on these reviews

Rated 5 out of 5 stars

This is an excellent guide . Bought a Shanghai guide to start with but will buy the others at a later stage . It’s comprehensive , extremely well thought out with guides to transport , money , apps ,... See more

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Rated 5 out of 5 stars

Our trip to Inner Mongolia was very good. Thanks to Hansong and team for giving us the best driver to wander around in Hohhot,Xilamuren and Baotou. He also giving us a trip guide e-book in Beijing for... See more

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Rated 5 out of 5 stars

We purchased Hansongs Harbin guidebook before we went. One of the most helpful guide for first time Harbin travelers. Every little detail has been thought through and explained thoroughly. As a couple... See more

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Rated 5 out of 5 stars

These travel guides are so informative. I'm home now and still reading them. I had limited time to arrange my trip and the guides, clearly organised with links and tips, saved me time arranging hot... See more

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Rated 4 out of 5 stars

The guides are really great. However the website needs work: a more Amazon like approach to collecting guides in a cart. It was very confusing because the add to cart links are not obvious. A list of... See more

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Rated 5 out of 5 stars

We bought three guides from Dolphinunion and they're great and very helpful in making our trip as easy as possible! They have a massive amount of all kinds of information and tips. Moreover, we have a... See more

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Rated 5 out of 5 stars

I'm glad I came across Dolphin Union's Hansong a few days before our trip. Made some last minute transportation arrangements and it was a breeze. He is very helpful and responsive , always quick to... See more

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Rated 5 out of 5 stars

The travel guides are well organised and very informative. The places, food and hotels suggested are very central. Buying this guide takes away the lengthy process of spending hrs on the Internet loo... See more

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Rated 5 out of 5 stars

I bought three of their travel guides. They are excellent not only do they describe in details a large number of the best things to see and do. They also describe how best to book. Another feature I... See more

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Rated 5 out of 5 stars

THANK YOU SO MUCH DOLPHIN UNION FOR THEIR ULTIMATE GUIDE SERVICE. DRIVER ASSIGNED FOR US TREATED US LIKE A FAMILY MEMBER. HE DROVE THE CAR VERY SAFELY AND ALWAYS MAKE SURE WE NEVER GOT SCAMMED BY ANY... See more

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Rated 5 out of 5 stars

I stumbled upon DolphinUnion and Mr Hansong from Facebook Travel in China just before my trip to Guongzhou with my family last Dec. I was desperate to find a reliable source of information and got suc... See more

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Rated 5 out of 5 stars

I love reading travel books and guide books and these are some of the best. All the information I needed to plan my trip. I think I may have them all by now. They opened up places to me beautifully.... See more

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Rated 5 out of 5 stars

Bought the Chongqing guide and I must say the information provided is so detailed and useful especially for a first timer tourist as well as English speaking tourist. Mr Hansong Li is also very helpfu... See more

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Rated 5 out of 5 stars

I recently used the books during my trip to China Dec 25. I arrived in Beijing and went down to Guangzhou stopping at xian chengdu . The ebook was a real treasure of information. Now I am buying or sh... See more

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Rated 5 out of 5 stars

Highly recommended. We had a smooth trip in snow town. Everything was flawless, the driver helped us with everything, answers all our queries, gave us recommendations. We never missed any spot in Yabu... See more

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Rated 5 out of 5 stars

I bought the Guangzhou guide to help me prepare for my first trip to China. It is such a fantastic guide! It is so comprehensive and gives me all the information I need. I feel prepared and less overw... See more

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Rated 5 out of 5 stars

I found Hansong (Dophinunion) on Facebook “Travel in China”. Hansong provided multiple guides (Beijing, Xian, Chengdu, and Shanghai). A lot of tips regarding to applications needed to move around Chin... See more

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Rated 5 out of 5 stars

I received free access to guides for four cities I’m traveling to soon. Mr Hansong Li is really kind, responsive, and precise. Travel guides are made phenomenally, down to the smallest details, and it... See more

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Rated 5 out of 5 stars

I bought the Beijing guide, as I wanted to be prepared for my travels to Beijing. Wven though i had been there several times already, the guide is suprv useful and gives you ideas of places and thing... See more

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Rated 5 out of 5 stars

I have got 4 free Chinese guides from Mr Hansong Li and a bonus guide which was for Chongqing. I was so impressed with the minute details in these guides that I decided to purchase the Zhangjiajie gu... See more

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Rated 5 out of 5 stars

These are excellent travel guides. There is a lot of very useful information in each guide. It will make my trip to China easier knowing these things in advance.

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Rated 5 out of 5 stars

Great experience with this travel agency. Everything was well organized and communication was smooth. I’d especially like to highlight the driver, who was outstanding: punctual, professional, very kin... See more

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Rated 5 out of 5 stars

We’ve used two of the purchased guides Shanghai and Beijing. Trustworth seller and the guides are really well done. I would also offer a version without so many colors as it was difficult to print.... See more

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Rated 5 out of 5 stars

Great info that is very useable for any visitor. I bought the guides even though I ‘ve been to some Chinese cities in the past. True value for money! The author is also very responsive to assist. Come... See more

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Rated 5 out of 5 stars

These are excellent resources for anyone thinking about traveling to China. You can access it from your phone or computer too!

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Rated 5 out of 5 stars

Hansong is such a great guy with knowledge and patience, especially one that you can trust, exactly what you need from a travel agent who actually looks after the client rather than just focusing on i... See more

Company replied

Rated 5 out of 5 stars

I got the Chongqing book guide. It’s written very detailed with many tips for things to do over there. Everything we need to know about Chongqing explained so well with wonderful pictures too. It’s re... See more

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Rated 5 out of 5 stars

Highly recommend purchasing the guides from dolphinunion. They are very informative, easy to download and understand. Planning my holiday to China from Australia so these guides are very helpful!

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Rated 5 out of 5 stars

Booked it really last minute and everything turned out great. Driver was exceptional patient and knowledgeable.

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Rated 5 out of 5 stars

The whole experience is amazing, from prebooking up to post booking. Hansong is very responsive and very quick to reply, I feel that he made the trip stress free, especially after having bad experienc... See more

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Rated 5 out of 5 stars

I had an amazing experience with Dolphinunion as my tour guide in Harbin. They provided an English-speaking guide who was knowledgeable, friendly, and made the entire trip enjoyable and stress-free.... See more

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Rated 5 out of 5 stars

We recently visited Beijing and used Dolphin Union to organize our trip to the Great Wall of China and a separate transfer to Universal Beijing. From start to finish, the experience was smooth... See more

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Rated 5 out of 5 stars

All the books read so far demystify China travel in a wonderful way. Things look easier.

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Rated 5 out of 5 stars

Hanson has rushed this version as i found the one he did for Beijing quite useful and i am an experienced traveller to Beijing for work in the past. The layout is done in a way which are useful for a... See more

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Rated 5 out of 5 stars

Love these guides! I’ve just come back from Chengdu and Chongqing and wish I had bought these earlier; they’re packed with places I want to go back and visit. I love all the really practical info too.... See more

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Rated 5 out of 5 stars

Bought the guides for Chongqing and Chengdu for an upcoming trip.. found loads of useful advice and hints to make the trip easier and smooth. Thanks!!

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Rated 5 out of 5 stars

We have just ended our 3-4 weeks travels in China. We travelled as a family of 6, including children and elderly. It felt a little more difficult planning for China as compared to other countrie... See more

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Rated 5 out of 5 stars

Dolphin union was very responsive and easy to work with. We had a great time at the Great Wall and our driver was very friendly!

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Rated 5 out of 5 stars

These guides are packed with helpful information. Great for independent travellers.

Company replied


Company details

  1. Travel Aggregator
  2. Book Publisher

Written by the company

DolphinUnion — Your Gateway to Effortless Travel in China At DolphinUnion, we’re passionate about making travel simple, enjoyable, and unforgettable. Founded by Hansong, a seasoned globetrotter and travel expert based in Chongqing, China. DolphinUnion is dedicated to providing practical, well-structured, and affordable travel guides that empower travelers to explore with confidence. Why DolphinUnion Guides Stand Out Unlike traditional guidebooks or generic travel websites, DolphinUnion guides are designed with real-world usability in mind. We focus on: Practicality: Our guides provide ready-to-use itineraries that save you hours of research. Whether you’re exploring for 144 hours or 240 hours, we’ve optimized every step of your journey. Cultural Depth: We go beyond the surface, offering insights into local traditions, cuisines, and hidden gems that make each destination unique. Ease of Navigation: With integrated local tools like Amap navigation and bilingual support, we make it easy to navigate China’s cities like a local. Affordability: Our guides are priced for everyone, ensuring you get premium travel advice without breaking the bank. Our Mission At DolphinUnion, we believe travel should be a joyful adventure, not a stressful chore. By focusing on China’s visa-free transit policies, we aim to make this vibrant country accessible to international travelers. Our guides are tailored to help you discover the must-see attractions, authentic local dishes, and cultural experiences that make China truly unforgettable. What We Offer Detailed Itineraries: Optimized for 144-hour and 240-hour visa-free stays, with flexible plans for different arrival times. Local Insights: From street food to hidden gems, we share the best of what each city has to offer. Interactive Tools: Clickable maps, bilingual addresses, and real-time support via WeChat for seamless travel. Budget-Friendly Tips: Save money with free attractions, affordable dining, and public transport hacks. Our Promise We’re committed to helping you explore China effortlessly. Whether you’re a first-time visitor or a seasoned traveler, DolphinUnion guides ensure you’ll: Save time and effort with ready-to-use plans. Gain confidence navigating a foreign country. Create unforgettable memories that last a lifetime. Join the DolphinUnion Community Ready to explore China like a pro? Download our Guangzhou Travel Guide today and experience the difference. For a taste of what we offer, grab your FREE Chongqing Local Life Tour Guide now! Trustpilot Reviews: What Our Travelers Say "DolphinUnion’s guides made my trip to Guangzhou stress-free and unforgettable. The detailed itineraries and local tips were spot on!" — Sarah L., USA "Finally, a travel guide that’s practical and easy to use. The Amap integration saved me so much time!" — James T., UK At DolphinUnion, we’re here to make your travel dreams a reality—one guide at a time.


Contact info

4.8

Excellent

TrustScore 5 out of 5

66 reviews

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Rated 5 out of 5 stars

Bought the Chongqing guide and I must…

Bought the Chongqing guide and I must say the information provided is so detailed and useful especially for a first timer tourist as well as English speaking tourist. Mr Hansong Li is also very helpful and prompt in answering my queries. Thank you so much!

9 May 2025
Unprompted review
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Reply from Dolphinunion

Your review just brought a spicy Chongqing hotpot-level smile to our faces! 🌶️ We're so glad the guide helped you navigate the '8D maze city' (even locals get lost sometimes!). Mr. Li sends his thanks and promises to keep those lightning-fast responses coming.

Hope you enjoyed the RMB 8 monorail ride and found your perfect mala tang spot - come back for our Chengdu guide next! 🐼

Rated 5 out of 5 stars

Very informative and easy reading..it…

Very informative and easy reading..it fully recommend those guides

6 May 2025
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Reply from Dolphinunion

Aww, thanks for putting a big smile on our faces with your kind words! 😊 We're so happy to hear our guides felt like an easy read while still packing all the useful info you needed – that's exactly the sweet spot we aim for!

Rated 5 out of 5 stars

Highly recommend purchasing the guides…

Highly recommend purchasing the guides from dolphinunion. They are very informative, easy to download and understand. Planning my holiday to China from Australia so these guides are very helpful!

26 April 2025
Unprompted review
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Reply from Dolphinunion

Thank you SO MUCH for your heartwarming review! 🐬💙 We're thrilled to hear that our guides made your China trip planning smoother from all the way in Australia – now that's what we call 'traveling the world from your couch'! 😉

Our team puts extra love into making sure everything is:

✅ Detailed enough to satisfy curious travelers like you

✅ Simple to access (because who needs tech stress on vacation prep?)

If you have any questions while finalizing your itinerary, just hit reply – we're here to help!

Wishing you an unforgettable adventure in China! ✨

Rated 5 out of 5 stars

Excellent!

We bought three guides from Dolphinunion and they're great and very helpful in making our trip as easy as possible! They have a massive amount of all kinds of information and tips. Moreover, we have a constant contact with Mr Hansong and he's an extremely nice and supportive, he helped us with mamy our questions about our trip! 5/5 quality od everything!

22 April 2025
Unprompted review
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Reply from Dolphinunion

hank you for your wonderful feedback! We're delighted to hear that our guides made your trip smoother and that Mr. Hansong provided excellent support—we’ll be sure to pass along your kind words to him! Wishing you more effortless and joyful travels ahead. 🌟 If you ever need assistance again, we’re here to help!

Rated 5 out of 5 stars

Chongqing amazing guides

I got the Chongqing book guide. It’s written very detailed with many tips for things to do over there. Everything we need to know about Chongqing explained so well with wonderful pictures too. It’s really very helpful for us in planning our trip.

22 April 2025
Unprompted review
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Reply from Dolphinunion

Thank you so much for your kind words! We’re thrilled you found the Chongqing guide helpful and that the tips and photos made your trip planning easier. Have an amazing adventure in Chongqing—don’t forget to try the fiery hotpot while you're there! 😊 Happy travels!

Rated 5 out of 5 stars

I purchased the Beijing guide after…

I purchased the Beijing guide after taking a look at it for free and decided it was very much worth it! I love that it's very thorough and detailed, providing not only suggestions on which attractions to visit, but also links for online booking for tickets and even restaurant recommendations near each attraction in the city. I highly recommend Hangsong Li's guide! Great job and well done!

17 March 2025
Unprompted review
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Reply from Dolphinunion

We're thrilled to hear that you found the Beijing guide detailed and helpful—especially with the booking links and nearby restaurant recommendations. That’s exactly what we aimed for: making trip planning as smooth as possible.

Your kind words about Hangsong Li’s work mean a lot. We’ll be sure to pass them along!

Thanks again for choosing our guide! 🏮"

Rated 5 out of 5 stars

I have purchased the travel guides for…

I have purchased the travel guides for Beijing, Chongqing and Guangzhou for my future trips. The guides are very comprehensive and well-prepared. Amazing work and great efforts have been put into creating these resources. The attention to detail is impressive, and the information is engaging. Whether you're a seasoned traveler or exploring new destinations, these guides provide invaluable insights that enhance your travel experience. The clarity and organization make them easy to follow, ensuring that you can plan your trip efficiently and make the most of your time. Overall, the quality of these guides is exceptional, and I believe they are indispensable for anyone looking to explore these places with confidence.

6 March 2025
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Reply from Dolphinunion

WOW—you just gave us the triple crown of travel guide reviews! 🏆 (Beijing’s history, Chongqing’s spice levels, and Guangzhou’s dim sum secrets... our team is currently bowing dramatically.)

Seriously, your kind words hit every note we dream of: ‘comprehensive but not overwhelming,’ ‘detailed but fun,’ and ‘Wait, how did they even think of that tip?!’ 😉 (Spoiler: Many late-night snack-fueled brainstorms 🍜💡.)

Thrilled these guides feel like a savvy local friend whispering ‘Skip that line, go here instead’ in your ear. Whether it’s your 1st or 50th trip, that’s the magic we chase!

Next stop: More cities, more ‘aha!’ moments—your future itineraries are calling! 谢谢 (xièxie) for traveling with us!

Rated 5 out of 5 stars

Great tipsThe guide for Beijing was great

The guide for Beijing was great, with useful tips, and helped a lot regarding the necessary apps and the great Wall trip. Thank you

19 March 2025
Unprompted review
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Reply from Dolphinunion

Your review just made our day brighter than a smog-free Beijing sky! 😉 (Seriously, we’ll take it!)

Thrilled our guide saved you from the ‘Wait, which app do I need?!’ panic 🙈 and helped turn your Great Wall trip into smooth climbing (instead of great confusion 🧱🤪).

Pro tip: Next time, try Mutianyu at sunset—less crowds, all the epic selfies. 📸 (You’re welcome!)

Thanks for trusting us to decode Beijing’s chaos—apps, hutongs, and all. Happy travels, and don’t forget the comfy shoes!

Rated 5 out of 5 stars

This is truly an amazing guide

This is truly an amazing guide. Their guangzhou travelling guide is very comprehensive. They are also actively updating it and they will have people communicating with you when you face problem.

If you are going to GZ on your own, their guide is really useful based on your own timing and requirements. The guide is more than just places to go, it has the history and information of that point of interest.

Do check it out.

5 April 2025
Unprompted review
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Reply from Dolphinunion

Guangzhou approves this message! 🎉 (And by 'Guangzhou,' we mean our team sprinting to update transport timetables at 2 AM 🏃💨.)

So glad you felt the love in our guide—from ancient alleyway histories to real-time help when plans go sideways. (No one wants to stare at a metro map like 🧐📜 at rush hour!)

You perfectly captured why we geek out over this: Not just ‘go here,’ but ‘here’s why it’s cool—and how to book while eating claypot rice.’ 🍚🗺️

Thanks for shouting us out! Now, about those 24/7 updates... (Kidding. Mostly.) Ready when you are for Round 2!

Rated 5 out of 5 stars

Very thorough

Very thorough, detailed, meticulously built guides, that is basically all you need for your trip to major Chinese cities. Guides include detailed itineraries, sightseeing recommendations with short historical background, recommendations for food and links how to book your tickets. 10 out of 10!

31 March 2025
Unprompted review
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Reply from Dolphinunion

10/10?! 🎯 You just made our day brighter than a Shanghai skyline at night! 🌆 (And that’s saying something.)

We’re thrilled our guides felt like your personal DIY trip wizard—sprinkling historical tidbits between dumpling pitstops 🥟, and turning “Wait, how do I book this??” into “Oh, it’s already done.” ✅

Your summary says it all: detailed but not overwhelming, thorough but never boring. That’s the sweet spot we chase with every update!

Next time you’re eyeing China’s hidden hutongs or sky-high megacities, just know we’ll be here… armed with more timetables, food maps, and zero fluff. 😉 Thanks for traveling with us!

Rated 5 out of 5 stars

Best guide books I have found for China trip

I am so happy I found the Dolphinunion guidebooks. They provide a fantastic sense of being 'led by the hand,' as they explain everything step by step, including screenshots. They cover both pre-travel preparations and hotel bookings, as well as sightseeing routes once you arrive, well thought through and with options depending on how much time you have.
The guides offer a detailed route with all the addresses provided in both English and Chinese, along with public transport options and estimated travel times. Each location is conveniently linked to AMAP maps inside the guide, and there are recommendations for places to eat nearby. The hotel recommendations are spot on. In fact, I was so impressed that I changed some of my earlier bookings to the hotels suggested in the guide, as they were in better locations and offered better value. Overall, during the months I spent preparing for my independent “DIY” trip to China, I haven't found a better guidebook. Money well spent!

30 March 2025
Unprompted review
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Reply from Dolphinunion

Wow—thank you for this incredibly thoughtful review! ⭐️ We’re over the moon (or should we say, over the Great Wall? 🏰) knowing our guidebooks made your DIY China trip smoother than a perfectly-steamed baozi.

You nailed exactly what we strive for: hand-holding without the helicopter parenting 😉. From those bilingual addresses (no more frantic charades with taxi drivers!), to timing your temple visits between dumpling breaks—we obsess over details so you can focus on the adventure.

And hotel glow-ups? Music to our ears! Trading ‘just okay’ lodgings for hidden gems in prime locations is our love language. 🏨💛

Thanks for trusting us with your prep—nothing beats hearing you’d choose us again. Where to next? We’ve got sleeves full of screenshots (and snack recommendations) waiting!

Rated 5 out of 5 stars

This guide is very useful for those who…

This guide is very useful for those who want to explore Beijing & other parts in China. It is really useful if you want to plan ur trip to China. Highly recommended to have the guideline as part of ur preparation to DIY travel to China.

24 March 2025
Unprompted review
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Reply from Dolphinunion

Thank you for your kind words! 🎉 We’re so glad to hear our guide helped you navigate Beijing and beyond—DIY travel in China is all about confidence (and avoiding those ‘Wait, how do I order this again?’ moments 😅).

You’re spot-on: whether it’s temple etiquette or train tickets, we cram in every tip to save time for what really matters—like slurping noodles at a hidden hutong spot. 🍜

Thanks for shouting out the prep value! Wherever your next adventure takes you, we’ll be here with zero confusing jargon—just shortcuts to the good stuff. Happy exploring!

Rated 5 out of 5 stars

Dolphinunion - full of useful information!

Dolphinunion is truly a reliable and credible guide .A very good structure, well written, organised and informative guide. It's so logically and practically break down into section and obtion. Recommend specific restaurants, local dishes and how to setup mode of payments with detailed description. Just simply impressed of providing accurate and detailed Information 😊 glad and thankful to have this helpful guide for helping me to gain confidence to have my free and easy trip in China.

4 March 2025
Unprompted review
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Reply from Dolphinunion

Wow, thank you for such a thoughtful and detailed review! 😊 We’re thrilled to hear that Dolphinunion helped make your China trip smoother—especially with restaurant recommendations, payment setup, and structuring info clearly (because let’s be honest, no one wants to scroll through a chaotic guide while starving for xiaolongbao 🥟).

It means a lot that you felt confident exploring free and easy—that’s exactly why we break things down step-by-step. China’s full of hidden gems (and occasional hurdles), so we’re obsessed with keeping things accurate + practical for travelers like you.

Thanks again for the shout-out, and if you ever need post-trip tips (or just want to reminisce about that first bite of Peking duck 🦆), we’re here! Happy travels!

Rated 5 out of 5 stars

Travel guides

Very in depth and helpful travel guides for Beijing , Shanghai. and Chongqing. I am currently planning a trip to China and found them full of useful information.

26 March 2025
Unprompted review
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Reply from Dolphinunion

So glad you found the guides useful! 😊 Beijing, Shanghai, and Chongqing are such special cities—each totally different, but all amazing in their own way. Those guides were written by locals and frequent travelers, so I’m happy they helped with your planning! If you need any last-minute tips (like where to find the real best xiaolongbao in Shanghai or how to avoid the Chongqing metro rush hour), just ask. Have an incredible trip—China’s full of surprises!

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