Dollishreborndolls Reviews 92

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Doll arrived today Blanco definately not what i thought i was getting just does not look like a "realistic lifelike baby" which they claim on their website. Totally disappointed and not happy at all... See more

Company replied

Rated 1 out of 5 stars

My daughter doll for Christmas turned up today. A lot smaller then I thought it would be and nothing like the 1 I order. This site is obviously a scam but I stupidly didn't research before spending ne... See more

Company replied

Rated 5 out of 5 stars

My daughter just received her doll today. It is amazing. It looks exactly like the picture. Very defined details on doll. I initially thought it was a scam because it took a month to come. We ended up... See more

Rated 1 out of 5 stars

Another name for the same SCAM company RebornDollShop! STOLEN RECAST sculpts, stolen artist photos to sell their fakes! Nothing you get from this company will look anything at all like the photo you b... See more

Company details

Information provided by various external sources

Dollish reborn dolls is a manufactured online retails that has gathered a group of artists to resemble a human infant with as much realism as possible. We hope that our dolls can be there for ourside to bring hope.


Contact info

2.0

Poor

TrustScore 2 out of 5

92 reviews

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Rated 1 out of 5 stars

Doll arrived today Blanco definately…

Doll arrived today Blanco definately not what i thought i was getting just does not look like a "realistic lifelike baby" which they claim on their website. Totally disappointed and not happy at all - looking for a full refund -just looks like a run of the mill doll. Could have bought a doll for a quarter of the price elsewhere.

11 December 2023
Unprompted review
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Reply from Dollishreborndolls

We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email service@dollishreborndolls.com, where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sales service, as this will help us resolve your issue as quickly as possible.

Rated 1 out of 5 stars

My daughter doll for Christmas turned up today.

My daughter doll for Christmas turned up today. A lot smaller then I thought it would be and nothing like the 1 I order. This site is obviously a scam but I stupidly didn't research before spending nearly $90. I suggest to look elsewhere for a reborn because this site is a SCAM I would add pictures if it would allow.

23 November 2023
Unprompted review
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Reply from Dollishreborndolls

We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email service@dollishreborndolls.com, where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sales service, as this will help us resolve your issue as quickly as possible.

Rated 1 out of 5 stars

Scammers!!!

Scammers!!!
I bought Karen 88.99 euro.
I recieved Daisy 74,19.
They insist that it was the write order.
Unfortunately I cant attach the pictures.
If I was a lawyer I went them to the court.
I beg you, if someone can do this, I will be very grateful.

8 December 2022
Unprompted review
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Reply from Dollishreborndolls

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@dollishreborndolls.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 1 out of 5 stars

Low quality, very expensive dolls, zero return policy

The doll I ordered and payed for looks nothing like advertised and certainly is not worth the 85€ I paid for it.
The website has a complete and well explained return/refund policy, but when contacted, keeps trying to conveince me to keep the doll and get only partial refund.
Also, the company seems to be located in UK, but the doll came from China. Not at all clear in the website.
On positive note, everyone in costumer service seems to be very polite. But I wouldn't recommend this website to anyone trying to buy a reborn doll.

14 November 2022
Unprompted review
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Reply from Dollishreborndolls

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@dollishreborndolls.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 1 out of 5 stars

Total scam.

Total scam.
100$ for a plastic doll that you can buy for 10$.
Nothing match. Nothing.
I wished I have checked the reviews.
It is sad that we cannot post pictures so you all could have compared the one we have ordered and the fake one.
So sad to see the look of my daugher when she unpacked the doll

29 November 2022
Unprompted review
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Reply from Dollishreborndolls

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@dollishreborndolls.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 1 out of 5 stars

Terrible

Terrible! The doll looked nothing like the picture. Do not buy! My daughter waited months for her ‘reborn doll’ and picked the one she wanted. When her brother was born, she was given this ‘reborn doll’ and it looked nothing like what she wanted. The doll is painted orange, and the fingers look grotesque. The body looks so strange and nothing like a baby. It was heartbreaking to see the look of disappointment on her face when she saw it was nothing like the picture she wanted. It is a complete fake. Do not buy. I wish I read these reviews before hand

1 August 2022
Unprompted review
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Reply from Dollishreborndolls

So sorry for the inconvenience caused. We would like to tell you that our reborn dolls are made by imitating real babies,including expressions, posture and private parts of the body,it is more realistic than a regular baby.However,we attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@dollishreborndolls.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 1 out of 5 stars

Hope this is not a scam my daughter has…

Hope this is not a scam my daughter has been saving her pocket money for months to buy one of these dolls

17 August 2022
Unprompted review
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Reply from Dollishreborndolls

We feel so sad that you left 1 star negative review although you have not received the doll. We must tell you that we are a legal and legitimate site. Our dolls are hand-made. Artist paints the doll and roots the hair very carefully.If you have any problem, please feel free to contact our after-sales service email service@dollishreborndolls.com, the customer assistant will offer you a satisfactory solution.

Rated 5 out of 5 stars

NO SCAM

I ordered a doll from the site for my daughter. It arrived after 2 weeks, it turned out to be a copy of the one I ordered, my daughter liked it very much. The company is serious and there are no scams! You can easily make your child and family happy! They respond to messages and have link to them! The doll looks great, matches the picture. Although it is hard to believe among these bad reviews, the site is not a scam and I will trust the website again in the future!!!

Thank you dollishreborn!!!!!!!!

15 August 2022
Unprompted review
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Reply from Dollishreborndolls

Thank you for your trust. We are often feel anxious due to some competitors maliciously give bad reviews. Your praise makes us feel that our efforts will eventually pay off and gives us the motivation to continue to provide high-quality products. Thank you again for your appreciation~

Rated 5 out of 5 stars

I am so happy with my order and this site is not a Scam!

I ordered the 22 Inches Blanco Truly Soft Reborn Baby Doll for my Nieces 10th Birthday as she desperately wanted a real baby doll. I found this website and ordered without even looking at the reviews, I read the reviews only after I had already bought the doll and accessory set and I was sooo worried that I had been scammed, however to mine and my nieces joy it was absolutely perfect and is exactly what I ordered. I know that might be hard to believe given the awful reviews but I am so happy and I can confirm 100% that this company is not a Scam site.

15 July 2022
Unprompted review
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Reply from Dollishreborndolls

Thanks for your appreciation which is our great honor. We will keep improving our product and service.Hope to do business with you in the future!!!

Rated 1 out of 5 stars

They are horrible fakes

They are horrible fakes, I bought 2 of them and insted 2 reborn dolls I got 2 cheep dolls,nothing was as în the picture presented online the site,not the face,hair,hight..they are using stolen rewiews from the original site too. I threatend them and only after this they send me 80% of the monney....someone should close their business...they sell on wohoo and amazon....unbeliveble

31 May 2022
Unprompted review
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Reply from Dollishreborndolls

So sorry for the inconvenience caused.Please rest assured, We offer return service as well, please feel free to contact our after-sales service email, the customer assistant will offer you a satisfactory solution.

Rated 1 out of 5 stars

Dollish fraud dolls

I ordered an avatar-reborn, on their website and payed 110,89$ for it, they promised that their dolls are made of silicone, but the doll i received was not made of silicone, it was made of the same material as cheap baby-dolls from toy stores are made of 😡 They hide behind an American webpage, but the firm is probably placed somewhere in China, cause when it was being shipped to me, it was shipped from China. So DON’T fall for it 🙏🏻 They even warn customers, on their website about the reviews here on trustpilot and tell customers that the reviews here, are fake, i believed them and i really regret that now 😢

19 May 2022
Unprompted review
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Reply from Dollishreborndolls

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@dollishreborndolls.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 1 out of 5 stars

Do NOT order from Shannaboo

Do NOT order from Shannaboo. The doll I received was not the pictured one I ordered. The head, hands & feet are PLASTIC!!!! The yarn for hair was white (ordered brown) & skimpy and glued to head. Gaps showed easily when moved out of position. Sweater was unraveling down the front. I paid almost $40 for this doll & it’s not worth $3 at a dollar store. It also came in a plastic bag & not a box for shipping. SCAM.

11 March 2022
Unprompted review
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Reply from Dollishreborndolls

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@dollishreborndolls.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 1 out of 5 stars

First off I want my money back this…

First off I want my money back this doll was $145 they stated she will open and close her eyes and she dont the bottle nor pacifier is magnetic. The doll is very horrible. I would never recommend them.

18 January 2022
Unprompted review
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Reply from Dollishreborndolls

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@dollishreborndolls.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 1 out of 5 stars

Ordered a doll a month ago still…

Ordered a doll a month ago still haven’t received it. when I email they just keep saying the same thing its held somewhere and should be with me soon won’t give me a refund this was meant to be a Christmas present for my daughter this site is a scam

2 January 2022
Unprompted review
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Reply from Dollishreborndolls

So sorry for the inconvenience caused. We attach great importance of customer shopping experience,the delivery time usually takes about 7 to 15 business days, the maximum delivery time will cost less than 1 month, if you have not received the package, please feel free to contact our after-sales service email, we will help you fully resolved.

Rated 1 out of 5 stars

Never again.

Ordered two different dolls for my twin granddaughters for Christmas. Received two of the same doll, looking nothing like either of the dolls ordered. Was late in receiving the dolls albeit I ordered them in plenty of time just in case there may have been an issue. To late to do anything other than give the dolls to the girls. Both girls loved their dolls even though their mother and I think the dolls look like Shreck.
After only 4 days one of the dolls is neigh on decapitated due to the stitching coming apart.
I contacted dollishreborn who's response was to offer a 10% refund and for my granddaughters to keep the doll. I obviously refused the offer explaining that what on earth would my granddaughter do with a broken doll, a very expensive broken doll at that.
I have now been offered 25% refund and to keep the doll.
Am still in negotiations with the company as to a mutual resolution.

31 December 2021
Unprompted review
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Reply from Dollishreborndolls

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@dollishreborndolls.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 1 out of 5 stars

Absolutely disgusting never received my…

Absolutely disgusting never received my items and when I try and follow it up they send a generic response saying that it has been sent worth a tracking number that means nothing. It was meant to be my daughters major Christmas gift from Santa and now that magical exercise has been destroyed

24 December 2021
Unprompted review
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Reply from Dollishreborndolls

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@dollishreborndolls.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 1 out of 5 stars

What I load of bulshit take great pride…

What I load of bulshit take great pride alright
Take great pride in ripping off customers!!!

1 December 2021
Unprompted review
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Reply from Dollishreborndolls

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@dollishreborndolls.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 1 out of 5 stars

Nightmares for Christmas

I recently bought
New 12" Rhea Realistic Reborn April Baby Girl Doll
12'' Kids Reborn Lover Kinley Reborn Baby Doll Girl
for my daughters for Christmas

The first one arrived looking like this:
https: // bit. ly/ 3oR24f4

When I contacted Dollish about the bait and switch, they said it was the same kit, so it was the same doll, even though the doll they sent me looks like a troll that lives under a bridge and demands that you solve a riddle to get across.

They offered a 10% discount, but not a refund. I've spent hundreds of dollars on these dolls that would give my children a lifetime of nightmares, and said dolls' clothes, so I'm looking into having my credit card company deal with it.

21 November 2021
Unprompted review
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Reply from Dollishreborndolls

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email, the customer assistant will offer you a satisfactory solution.

Rated 1 out of 5 stars

Do not buy from dollish reborn

I am absolutely appalled that l have fallen for these scammers!!
What l hoped would be a lovely Christmas present for my little granddaughter is fit for nothing other than the bin!!
Looks nothing like the photo,cheap plastic doll,Shame on you Dollishreborn

13 November 2021
Unprompted review
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Reply from Dollishreborndolls

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email, the customer assistant will offer you a satisfactory solution.

Rated 1 out of 5 stars

u let me down you let yourself down u let evry 1 down

so when we got this "doll" my little cousin was so exited because her DOLL! came we just got back from a holiday she opened the box it was the ugliest doll I have ever seen the dollar shop would have done better the clothes were made of plastic the magnetic pacifier didn't work the LEGS THE LEGS looked like someone had a swollen leg and the face looked like it had 10 to 15 bad jobs of plastic surgery

20 October 2021
Unprompted review
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Reply from Dollishreborndolls

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email, the customer assistant will offer you a satisfactory solution.

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