While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

1.6

Bad

TrustScore 1.5 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Runaway

No, it’s been almost one month and they still don’t want to approve my verification. They don’t want to withdraw my money because my account is not verified and it will never be verified because each time I’m trying to send the supportive documents proof of address and like they said they just rejected. They don’t want to fully verify my account in order to keep the money and give nothing they are scammers.

28 November 2025
Unprompted review
Rated 1 out of 5 stars

1 is still too much

1 is still too much! That is scam casino, they dont reply to e-mails, send like 10 and still waiting, support is rly bad find better site there u cant win cant withdraw cant get help!
Image that! I Ask support to close my account due i AM addicted, they want all personal details to do this, "1. Photos of the front and back of an official identification document - National Identity Card, Driver’s License, or International Passport.

2. A proof of address document, issued within the past 6 months, that contains your full name, residential address, and issue date:
- Utility bill (e.g., electricity, water, gas, phone, TV, or Internet)
- Bank account statement
- Insurance - health, home, vehicle
- Tax bill/tax return

3. A bank account statement, issued within the past 6 months, that contains the following information:
a. Bank details (name of bank, bank address, SWIFT/BIC code of the bank)
b. Customer details (full name, residential address)
c. Account details (IBAN LT10***3569, currency)

4. Pictures of the back and front of your credit/debit card ending in 5918, with the first six and last four digits, names, and expiration date visible. Please cover the rest of the digits and the CVC code on the back with a piece of paper, as this is sensitive information that we do not require."

Be carefull this is 10000% scam do not Play there. I played in so much casinos, and this happens first time... This is joke..

18 August 2025
Unprompted review
Rated 1 out of 5 stars

Withdrawal frozen for no rerason

I submitted a withdrawal request from Dolfwin Casino on 14th July and have still not received my payment (9594 PLN in ca. 2615USDC).

I have sent numerous emails with no reply and have also spoke on to their Live Chat and keep getting the same response that it’s been reviewed and will be rocessed soon ( no timeframe given).

My account is fully verified,I have been told by security team to send selfie with ID, what I did, and got 0 updates.
I also never used bonuses.

Additionally, the casino staff stopped responding to my messages..

lukasz986

14 July 2025
Unprompted review
Rated 1 out of 5 stars

Ignorant

I lost so much money on this site … stay away from this site .. better off putting your money on crypto.. they want 8% of your winnings .. bonus are really. Costumer service is the worsed I’ve ever came across.. I’ve asked 3 times for a self exclusion which they never did I want to complain to regulators can anyone help me to contact regulators

16 July 2025
Unprompted review
Rated 1 out of 5 stars

Svarar inte på mail

SCAM SCAM SCAM.....never get registred on this site because you cant selfexclude. NEVER answers emails. I have sent seven emails about selfexclusion and gets no answer.

14 July 2025
Unprompted review
Rated 1 out of 5 stars

Do not trust thus casino

Do not trust this casino, thet do not reply back, or say they will get someone to email you and don't. Waiting for winnings to be put into my account and now they have denied me access and will not answer my emails

11 December 2024
Unprompted review
Rated 1 out of 5 stars

Do not use.!!

Do not use.!!! I wish I listened to the reviews. Absolute Scam of a website. You will not be able to withdraw money. All deposits have to be rolled x5 before you can even try to withdraw. Withdrawals will be cancelled every time with no reason provided. Fees of 8% on the Withdrawal amount. Customer service is diabolical. Do not use this website!!!!

5 September 2024
Unprompted review
Rated 1 out of 5 stars

Absolute shambles

Absolute shambles. The “offer” at the beginning is ridiculous, all bets are limited to very small stakes. Ended up making a second deposit and successfully withdrawing a small amount. Few weeks later, deposited again and when it came to withdraw, the withdrawal was pending for 3 days, customer service didn’t want to know about it, said it was “being worked” but they could not contact other departments. Then it turned out my account wasn’t verified. Sent everything requested and waited over a week and still nothing. Then had 2 to ask 4 times for account to be closed and it still hasn’t. How this company is deemed legitimate I will never know.

11 October 2024
Unprompted review
Rated 1 out of 5 stars

I have tried to reach dolfwin casino…

I have tried to reach dolfwin casino for months to ban my account due to addiction via all the emails chat etc and no response 10ths of chats emails etc just nothing I only want that they close my account please help
panos1406 username

19 September 2024
Unprompted review
Rated 1 out of 5 stars

Dreadful

Dreadful. Took up a bonus offer. Deposited 35 euro. Got lucky and won over 3000 euro. Once I had met the staggering roll over requirements I still had 2800 euro. They then awarded 5 x 35 euro which was 175 euro and proceeds to remove the remaining winnings.
Absolute thieves. Do not go near them. I have since tried multiple times to close my account but they refuse to do so. Scum of the earth. It’s beyond me how this betting platform is allowed to exist. You’d be better off wagering with Tony Soprano. It’s safer!

22 August 2024
Unprompted review
Rated 1 out of 5 stars

This website is a scam

This website is a scam! And they will turn you into a gambler because no way to close your account or withdraw! Do not go near! Absolute rip off! Don’t get scam! Fraud stars! Filling a case against them as I don’t think they should be allowed to exist as a betting platform!

4 August 2024
Unprompted review
Rated 1 out of 5 stars

Scammers.

Scammers.
I made my first deposit here this month and took sports bonus. My deposit was just 20 eur.
I was able to bet only 1 eur on football from the beginning. On other sports limits were normal. However after first day they limited all the sports to max 1 euro bet. Ok I was betting 1 eur just to finish wagering. But next day they didnt let me to bet on odds higher than 2.05. Of course i lost interest at all and lost in couple of days.
How terrible this company is if they limit player before he started to play and analyzing him that he is good in higher odds and limiting the odds. And we are talking about very small amounts!

10 April 2024
Unprompted review
Rated 1 out of 5 stars

MASSIVE WARNING!!!

MASSIVE WARNING!!!! THIS SITE IS A SCAM!!! DO NOT DEPOSIT HERE!!!
They scam you right at start, they promote their wager as 40% which is already too high but you need to also wager your own deposit so in reality it is 80% which is simply incompletable. AVOID THIS SCAMMERS!!!!!

22 September 2023
Unprompted review
Show reviews in all languages. (25 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look