We were approved by Grant the sales rep for Rayleigh and from start to finish he was very knowledgeable and efficient in his work. We were not looking to change from our sumup but Grant pointed out th... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
8 community pharmacies, 10 terminals. No issues, impeccable service, have delivered systems to us with days notice in some instances and have worked relentlessly hard. Customer service level l... See more
Company replied
We recently switched to Dojo and the difference it’s made to our business has been amazing. Owen Toller made the whole setup process simple and stress-free, always on hand to help with any questions... See more
Company replied
Luke from DOJO was excellent. What a difference from our previous supplier. Great rates, First class terminals. Easy and simple App next day payment. We should have changed earlier, I cant recommen... See more
Company replied
Company details
Written by the company
Accept card payments and get your money fast with Dojo. Our tools and services help business owners focus on achieving their goals. Take payments face-to-face, over the phone or online with our virtual terminal and manage and measure your transactions with the Dojo app.
Contact info
The Brunel Building, 2 Canalside Walk, W2 1DG, London, United Kingdom
- 0800 044 3550
- support@dojo.tech
- dojo.tech
4.2
Great
6K reviews
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very easy to understand
very easy to understand, Mike our rep was very patient and informative. Would definatley recommend Dojo.
24 October 2026
Reply from Dojo
Hi, thanks for your five-star feedback! We are thrilled to hear that our representative was patient and informative, making the entire process incredibly straightforward for you. Thanks for the recommendation!
“We received great support from the…
“We received great support from the team. Even though we are a small entrepreneur, their facilitation really helped us take our business to the next level.”
26 October 2026
Reply from Dojo
Hi Rudra, thanks for your five-star review! We are thrilled to hear that our dedicated support has made such a meaningful impact on your growth. Helping businesses of all sizes succeed and reach new heights is exactly what we strive for. Thanks for choosing Dojo!
I would like to express my sincere…
I would like to express my sincere thanks to Dojo, and especially to Mr Alper Toraman, for the outstanding service he provided.
Alper is an exceptionally professional, polite, respectful and kind gentleman. His dedication, excellent attitude and commitment to customer satisfaction are truly remarkable.
He carried out his work to the highest standard, and I can genuinely say that his service was among the best I have ever experienced.
Alper is a true credit to Dojo, and I sincerely appreciate everything he has done.
25 October 2026
Reply from Dojo
Hi Mohamed, we are very happy to hear that our team member provided such an exceptional level of service during your recent interaction. It is wonderful to know that their professionalism, polite manner, and dedication to your satisfaction made such a positive impact on your experience. Thank you very much for taking the time to share this incredibly positive feedback.
Very Happy
I've only been using Dojo for a couple of weeks but so far I am more than happy with the service. I love the online portal that comes with it so you can see all your transactions as they happen but more importantly, the payments come through every morning, 7 days a week! The only negative thing I have found so far was that I felt that the sales people were a little pushy at a time when I was not needing extra stress. That said, they have since been extremely helpful with the few queries I have had. Set up was easy and no problems at all so far.
Thanks Doho :)
12 October 2026
Reply from Dojo
Hi Susan, we are glad you enjoying your experience with our services. We appreciate your feedback regarding the real-time transaction portal and the daily payment processing, as we design these features to make managing your business finances as smooth as possible. Your feedback regarding the initial sales approach will be passed on. Welcome to Dojo!
Great sales rep Grant. Excellent service.
We were approved by Grant the sales rep for Rayleigh and from start to finish he was very knowledgeable and efficient in his work. We were not looking to change from our sumup but Grant pointed out the savings for us. Any time we had a question we contacted him and he replied straight away. Grant put us on a 30 day free trial. With the machine being faster than our old machine and payments going in 7 days a week I'm sure we will be switching to Dojo at the end of the 30 days.
26 October 2026
Reply from Dojo
Hi Darren, we are so glad you enjoyed your experience with our representative and are finding such great value in our services. We appreciate you taking the time to share this positive feedback about your transition!
Simple to use, very good rates
Simple to set up and use, much better rates than our previous card processor.
23 October 2026
Reply from Dojo
Hi Trev, we are so glad you enjoyed your experience with our easy setup and improved processing rates. Welcome to Dojo!
Reply from Dojo
Hello, thank you very much for your 5-star review! We truly appreciate you taking the time to share your wonderful experience with us!
Reply from Dojo
Hi Luke, thank you so much for your five-star review! We are happy to hear you are enjoying the Dojo service!
Overall I had no problem with the…
Overall I had no problem with the service provided BUT I got a cheaper quote elsewhere and the response I got from Dojo for leaving was quite frankly disgusting. Was scolded for not contacting to say I was in discussions with another company like a naughty teenager before being told my contract would end in a month in a completely stroppy manner then hung up on.
23 October 2026
Unprompted review
Reply from Dojo
Hi Vickie, thank you for bringing this to our attention. We want to look into this as a priority, so we have requested your contact information. Please respond with your details and we'll reach out.
Great service from Paul Taylor and…
Great service from Paul Taylor and quick delivery of reader
19 October 2026
Reply from Dojo
Hi, we are so happy to hear you enjoyed our quick delivery and helpful service. Thank you for your five-star review!
Really lovely evening
Really lovely evening, attentive server called Harsh
22 October 2026
Unprompted review
Reply from Dojo
Hi Janki, we are glad you enjoyed your experience with our attentive team, thank you for your five-star review!
Very clear conversation with James .I…
Very clear conversation with James .I am happy with profesional service and polite conversation.
19 October 2026
Reply from Dojo
Hi Monika, thank you so much for the wonderful five-star review! We are delighted to hear that you experienced such helpful, courteous, and clear communication during your recent interaction with our team. Providing professional and polite service is always our top priority, and your kind feedback truly means a lot to us.
Got me set up very easily and…
Got me set up very easily and efficiently, Don g is a real asset to the Dojo team, and helped me navigate the whole process even connecting salon tracker to the pdq. So far no problems, hoping that continues
17 October 2026
Reply from Dojo
Hi Jo, we are glad you enjoyed your experience and found the setup process to be so smooth and efficient. It is wonderful to hear that our team member provided such helpful assistance with integrating your EPOS system and card machine. We appreciate your feedback.
Ease if use.
17 October 2026
Reply from Dojo
Hi Stu, thank you for your five-star review. It is wonderful to hear that you are happy with the ease of use, welcome to Dojo!
Great experience of setting up new…
Great experience of setting up new account.Easy access to app. Great support from all the Dojo Team. Zara. Faith and Andy
18 October 2026
Reply from Dojo
Hi Trilok, we are very happy you enjoyed your experience setting up your account. We appreciate your kind words about our team's helpful support and easy mobile access.
Small business avoid.
Ive been with dojo for years and they now have decided to punish small businesses with less turnover with fees which are unsustainable. Making it worse I have phoned them 3 times and they tell me I need to speak to a specialist team to end my contract. They are always busy and promise a call back and they haven't carried this out. I would avoid if you are a small business.
20 October 2026
Unprompted review
Reply from Dojo
Hi Paul, thank you for flagging this. We want to look into this as a priority, so we have requested your contact details. Please respond and we will investigate.
Dojo are definitely no 1 with service
Dojo are definitely no 1 with service
Called today problem was resolved in 5 minutes
Absolutely brilliant
The team answer quickly and are always knowledgeable and have never not been able to solve my problem.
First class
20 October 2026
Unprompted review
Reply from Dojo
Hi Chris, we are glad you enjoyed your experience with our support team. We appreciate your kind words about our quick response times and our ability to resolve your issue within minutes. We always aim to provide knowledgeable assistance, and we thank you for sharing this positive feedback.
A great machine!
13 September 2026
Reply from Dojo
Hi Sunny, thank you so much for your positive review. Welcome to Dojo!
Thank you Oscar
Oscar was really helpful in sorting out a problem
And made the solution stress free.
19 October 2026
Unprompted review
Reply from Dojo
Hi Mary, we are so happy to hear that Oscar resolved your issue smoothly and made the experience completely hassle-free. Thank you for your review!
Reply from Dojo
Hi Matt, thank you so much for your positive feedback regarding how simple and efficient the process was for you. Welcome to Dojo!
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