I contacted them with a clear request, and documents were accepted on the first try. This is how a responsible business should operate.
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See what reviewers are saying
I opened a ticket expecting a straightforward answer, instead each agent told me something different. I regret signing up in the first place.
I contacted them with a clear request, and branch and head office stayed coordinated. This is how a responsible business should operate.
I opened a ticket expecting a straightforward answer, and they refused to put commitments in writing. Help disappeared exactly when it mattered.
Company details
Written by the company
GODZ | 200% bis zu 2.000 € + 300 Freispiele
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No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great setup experience
I contacted them with a clear request, and security checks completed without locking me out. My trust in them keeps growing.
Chatbot invents company rules
The bot stated policies that humans later denied. Automation is spreading bad information.
Outstanding result with problem resolution
I contacted them with a clear request, and phone support solved it in one short call. Follow ups were timely and useful.
Paperwork lost by their team
I opened a ticket expecting a straightforward answer, and the ticket was closed while nothing was fixed. Any remaining trust is gone.
Pleased with value for money
I contacted them with a clear request, and refunds were processed within the stated window. This is how a responsible business should operate.
Support hours do not work
They are only reachable in a tiny window I can never use. International customers are left stranded.
Outstanding result with phone support
I contacted them with a clear request, and chat connected me to a person when needed. Accountability was obvious throughout.
Blame shift every time
I opened a ticket expecting a straightforward answer, but the system threw errors at every step. Repeated follow ups changed nothing.
Really reliable aftercare service
I contacted them with a clear request, and policy details were explained before payment. Help showed up exactly when I needed it.
Completely payment portal failure
I opened a ticket expecting a straightforward answer, and they refused to put commitments in writing. I will not give them another chance.
Really great phone support
I contacted them with a clear request, and the invoice matched the agreed plan. Worth the time and money.
Nobody owned my case
I bounced between teams with no named contact. Each handoff wiped out whatever progress existed.
Excellent result with setup experience
I contacted them with a clear request, and privacy questions got plain language answers. Follow ups were timely and useful.
Completely escalation mirage
I opened a ticket expecting a straightforward answer, and they refused to put commitments in writing. Help disappeared exactly when it mattered.
Reliable and dependable communication
I contacted them with a clear request, and I could upload evidence without errors. I appreciate the clear communication and follow through.
Transferred into a dead line
I opened a ticket expecting a straightforward answer, but unexplained fees kept showing up. I ended up worse off than before.
Happy with the phone support
I contacted them with a clear request, and documents were accepted on the first try. I am happy to recommend this company.
Motivation gone after payment
I opened a ticket expecting a straightforward answer, and they demanded the same documents again. I still do not have a clean resolution.
Strong delivery experience
I contacted them with a clear request, and tickets were closed only after the issue was fixed. I am sharing a positive experience for others.
Baited into a weak plan
I opened a ticket expecting a straightforward answer, but the system threw errors at every step. There is no accountability in their process.
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