Dogstags Reviews 

130
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the products, particularly the dog tags, describing them as gorgeous, perfect, and stylish. Many people highlight the excellent quality of the materials, noting that items are sturdy, durable, and beautifully made, often with personalized customization options. However, some people were dissatisfied with delivery, frequently reporting orders took weeks, much slower than anticipated. Many customers also felt misled by the '.ie' domain, discovering the company is not Irish but ships from the USA or Switzerland, implying drop shipping. A few also noted product quality was low or not as solid as expected.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the durable materials, clear... See more

Quality

Consumers find quality to be positive, with many reviewers praising the top-quality materials, engravings,... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some reviewers reporting quick delivery... See more

Website

Reviewers mention ambiguous feedback about the website, with many finding it easy to navigate and... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would give 5 stars but they are not an Irish company despite the “.ie” domain. And I only realised this when the delivery took an excessive amount of time with limited tracking information. Howeve... See more

Rated 4 out of 5 stars

Dog tag is perfect. As others noted this company is not Irish so allow additional time for arrival. Star deducted as the .ie is misleading when trying to buy Irish.

Rated 4 out of 5 stars

Very easy to navigate the website. Lovely sized dog tag. Unfortunately it took along time for delivery. I thought it was Irish company and id have parcel in few days. Otherwise product was perfect so... See more

Rated 4 out of 5 stars

Received my order for a red collar and name tag in the post for my 7 month Springer. The collar is lovely and soft, but durable. It's stylish on him. The name tag is exactly what I was looking for.... See more


Company details

  1. Pet Store
  2. Pet Supply Store

Information provided by various external sources

Durable 100% Stainless Steel Dog Tag for your pet. We have 3 exclusive colors: Silver, Gold and Black. Different shapes and sizes available. Fast shipping.


Contact info

3.7

Average

TrustScore 3.5 out of 5

130 reviews

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1-star

No history of asking for reviews

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3.7

All reviews

(130)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful 5* tags

My second time to order from Dogstags snd its 5* delivery can take up to 2wks i emailed customer service regarding this issue got a prompt response from them very friendly and professional my order came the following day, we're loving both tags great quality and look the business even to the presentation of the tag in a beautiful royal blue velvet bag 😍

20 July 2023
Unprompted review
Rated 5 out of 5 stars

Friendly, efficient service.

I received my order within the stated timeline. My queries were responded to promptly in a very friendly manner. I am delighted with my tag and the blue bag it came in was a nice touch.

15 June 2023
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS

Took my money and never received a confirmation email or my dog tag. This was a month ago. Never responded to any of my enquiries. They are impossible to get in contact with. They keep sending me junk emails. Avoid at all costs.

1 March 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Great website, extremely easy to navigate & use. Love having the ability to design your own tag exactly how you want it to appear. When mine arrived, packaged beautifully in its blue velvet bag, I was delighted with the very high quality of the metal used and the engraving is far superior to anything I've seen in other retail pet stores. Highly recommend this company to all. Fantastic customer service too.

8 March 2023
Unprompted review
Rated 5 out of 5 stars

I was delighted with the quality of the…

I was delighted with the quality of the dog tag. Very clear font used for engraving, meaning it’s easy to read should my dog get lost. We we able to put 2 phone numbers on the back to contact which is also helpful. High quality product that I’m very happy to recommend.

20 January 2023
Unprompted review
Rated 5 out of 5 stars

First class product

There is a great choice of types of tags, and being stainless steel, they are very strong as well as good looking. For only €1 extra, I was able to get relevant information on the back of the tag, with a choice of font, and it came out exceptionally crisp and clear. I have lost count of the number of tags I have lost in the past, but I doubt that I'll have the same complaint here!

15 December 2022
Unprompted review
Rated 1 out of 5 stars

Not IRISH

Not IRISH. Do not use this site. Ordered a dog tag for our new pup and even after 14 days, I still have not received the dog tag. When I contacted them, they said delivery is not their responsibility. WORST SERVICE EVER.

8 November 2022
Unprompted review
Rated 1 out of 5 stars

Do not use this site or part with money…

Do not use this site or part with money as the customer service is silent when things go wrong. I did not receive an order made over four weeks ago and no one is responding to my complaints. It is not an Irish based site despite how it looks.

29 September 2022
Unprompted review
Rated 1 out of 5 stars

Hi i ordered 2 dog tags in July

Hi i ordered 2 dog tags in July. Got confirmation & shipping e mail to inform me that they were en route. However no dig tags arrived. I have now received an e mail saying my only order was from last Feb. !!!!! I have lost 48 euros & no dog tags. Stay away from this sham of a site.

6 August 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Posted took abit longer than expected but the quality of the tags are amazing I would highly recommend. Thanks

6 July 2022
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY NOT IRISH BASED

I used this company as they had an .ie domain name, and at checkout it sayx delivery via AnPost 2 to 3 days,
A day after ordering i received an email saying, item dispatched and posted via Swiss Post, clearly coming from Switzerland and says delivery 5 to 7 working days, still not received and clearly misleading Irish consumers, its to late once you ordered it. Many reviews of the same experience, about being misled.
NOT AN IRISH BASED COMPANY

28 June 2022
Unprompted review
Rated 1 out of 5 stars

No tag months later and no response.

Like many reviews I see now, I ordered my tag months ago and have not received it. I lodged a complaint twice and had no response. I still have not got the tag and am none the wiser as what to do or who to contact. Highly advise you NOT to order from this company!

10 April 2022
Unprompted review
Rated 5 out of 5 stars

Great company.

Great company. Was a little concerned about postage but they reassured me straight away with the offer of resending and my delivery arrived the same day. Tag is perfect, so clear to read and great size for my little dog. The bag it came in just made it. Definitely recommend and use again 👍😊

22 February 2022
Unprompted review

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