dognation.com.au Reviews 3

TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

2.8

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

False Advertising

False Advertising. Not Australian - all comes from china. Overpriced. Looong wait for shipping and customer service response. Internal review system filters out negative reviews. All of this personally experienced. Stay away!

20 October 2025
Unprompted review
Rated 1 out of 5 stars

Unethical Chinese Company

I'm fuming from the absolute unethical practices of a Chinese company touting itself as Australian.
From being rice gauged pretending it's good Australian quality, charging accordingly. Length of time from payment, order processed, & tracking shipping. I picked it straight away as it was bouncing between their supposed shopfront in 'Scumshine' I mean Sunshine Victoria (fits the dodgy cultural demographic) & Melbourne Airport... didn't even sync or match Australia Posts tracking.
Bitterly dissapointed in the extremely poor quality & how overpriced item is.

22 October 2025
Unprompted review
Rated 1 out of 5 stars

Avoid! Avoid! Avoid! Misleading Business

Avoid! Avoid! Avoid!

Misleading Business, "Says 100% Australian business based in South Sydney"

But all products come from from China/Alibaba/Aliexpress/Temu for up to 5 times to cost of what you pay if you brought it from china direct

Quality of the products are not worth the price paid and delivery time can take up to 2+ weeks and because it comes direct for the supplier the order can be incorrect and will have to wait even longer to get the correct order

No quality control at all

All the reviews on the Website are Internal and only show positive reviews never anything negative, external review sites show a better picture

The Owner of the business has no customer service skills and blames all his customer's for being misled and will not offer any support and will say the say generic information he does to everyone instead of taking ownership

If you going to spend the $$$ go support an actual Austalian Business with Australia Made Stuff
or Save your $$$ and just buy it direct from China

1 June 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look