Doggykings Reviews 

5,002
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,429 reviews, reviewers had a great experience with this company. Customers consistently commend the high quality of the products, noting their effectiveness in keeping pets warm and dry. Many people appreciate the durable and well-made nature of the coats, often highlighting features like integrated harnesses and perfect fits for their dogs. Consumers are pleased with the overall product design and the comfort it provides to their pets, with some even finding them superior to more expensive brands. However, some customers also noted that delivery times were often longer than expected, with orders sometimes taking weeks to arrive. A recurring concern for many people was inaccurate sizing, as products frequently arrived too small despite measurements, necessitating exchanges. Conversely, a small portion of people felt customer service was unresponsive or difficult regarding returns and refunds, and some reported issues with product faults such as broken zips.

What people talk about most

Product

Customers generally express satisfaction with the product, highlighting its good quality, warmth, and ease of... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers expressing satisfaction... See more

Order

Clients share ambiguous opinions on order, with many reviewers expressing satisfaction with the ordering... See more

Delivery service

People report ambiguous experiences with delivery service, with many expressing frustration over long wait... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First jacket I ordered was far too small. I asked how to return it and was asked instead to send my dog’s measurements and a photo of the original jacket on my dog. The staff were helpful and the re... See more

Rated 4 out of 5 stars

Initially a tricky start with half the order missing. Communication started poorly with AI replies but persistence paid off eventually and once people were involved the problem was fully resolved. T... See more

Rated 4 out of 5 stars

Lovely coat. Bit snug (largest size on 30kg staff cross). It looks great. Unfortunately my dog refuses to move once I’ve put a coat on him. Strange boy but he just stands there and won’t walk. Th... See more

Rated 3 out of 5 stars

We already had products from doggyking so we knew the quality was really good. We saw the offers on Facebook so we ordered another coat for our sweet little boy. That's the good part. Unfortunately th... See more


Company details


Contact info

3.8

Great

TrustScore 4 out of 5

5K reviews

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No history of asking for reviews

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3.8

All reviews

(5,002)

1,413 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered a coat for my dog which…

Ordered a coat for my dog which wouldn’t have fitted my granddaughters pet hamster. Took all the measurements and ordered according to size guidelines. Have emailed with photos of said coat next to my dog. No reply. Don’t be scammed by this company.

21 December 2025
Unprompted review
Rated 2 out of 5 stars

Zip faulty

Zip faulty , Company agreed to replace 3 weeks ago , still waiting , not able to track as they have not issued me with a number.
Disappointed Customer
Communication needs to improve.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a Doggykings coat for my dog…

I ordered a Doggykings coat for my dog but I ordered the wrong size, I made contact with Doggykings who asked me to send photos to them of my dog trying the coat on, it was my fault completely measuring wrong, Doggykings sent me the right size, it’s perfect, my dog looks the bees knees in his coat and it’s keeping him warm and dry, thank you DoggyKings for outstanding customer service ⭐️⭐️⭐️⭐️⭐️

14 January 2026
Unprompted review
Rated 2 out of 5 stars

Received a new coat which looks well…

Received a new coat which looks well made but too small for my dog. Bought a small as per guidance at purchase point.
I have emailed a number of times to return and obtain a larger size and they offered a replacement on the proviso that I paid an additional £10 to cover postage costs, which seems fair. I have asked how I can do this but have received no reply despite sending chaser emails.
I would say that the after sales service is slow and sluggish at best. I'm hoping that they respond shortly to resolve.

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Great little jacket

Great little jacket. Fits really well. Washes well too.
Ordering was easy and I could track the parcel. This was important as it was a long time between order and arrival.

19 January 2026
Unprompted review
Rated 4 out of 5 stars

Dog coat

Good quality. Easy to put on. Not sure if I should have purchased a larger size as the zip doesn't always stay closed.

2 February 2026
Unprompted review
Rated 4 out of 5 stars

Lovely coat, best one we’ve had

Lovely coat our golden retriever loves it and gets really excited when she see’s it. We ordered the red which is lovely and bright in the largest size, it’s a nice snug fit and doesn’t move when she’s running around. Keeps her dry and warm. The coat is very well made. We’ve paid more for coats from well known brands which haven’t fit as well as this one. Very pleased. The only downside was the time it took to arrive but was well worth the wait. We shall be ordering another

2 February 2026
Unprompted review
Rated 5 out of 5 stars

The dog coats are great

The dog coats are great. Really easy to put on. Our dog is very fussy and doesn't like wearing coats but he has been happy in this one and because it's so quick and easy to put on he doesn't have time to fuss. I made a mistake with the measurements and had to contact Doggy Kings for replacements, they were very helpful and very prompt with replying to my emails. Thank you Doggy Kings your were great.

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Very well made product and the zip…

Very well made product and the zip feature makes it easy to get the dog into the coat. Ordering and delivery was seamless. A suggestion would be somehow incorporating legs being covered as well.

5 January 2026
Unprompted review
Rated 4 out of 5 stars

Ordered wrong size

Ordered wrong size, customer service very good and sent next size after I paid extra postage, did not require return of 1st coat. Unfortunately pup has already outgrown 2nd coat

24 January 2026
Unprompted review

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