Docsity.com Reviews 1,851

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the platform for its user-friendly interface, ease of navigation, and the abundance of study materials available. Many found it highly effective for boosting study speed and improving grades, appreciating the organized and accessible resources. People also value the opportunity to sell their own documents and earn income. However, some customers also noted issues with the website's clarity regarding subscriptions and pricing. There were complaints about the unclear point system and the need to purchase additional points even after subscribing, leading to unexpected costs. Additionally, some people were dissatisfied with the quality of certain documents, citing misleading descriptions, outdated content, or watermarks that rendered files unusable.

What people talk about most

Website

People report ambiguous experiences with the website. Many reviewers praise it as a reliable and amazing... See more

User experience

Consumers generally find the user experience to be positive, highlighting the platform's ease of use,... See more

Product

Clients share ambiguous opinions on product. Many reviewers praise the platform as a great tool for studying,... See more

Subscription

Customers had negative experiences with subscription. Reviewers express significant dissatisfaction with the... See more

Price

Reviewers highlight negative aspects of price, with many expressing dissatisfaction and feeling ripped off... See more

Based on these reviews

Rated 4 out of 5 stars

Great experience with Docsity from both sides. As a learner, I've always found what I was looking for with affordable prices; from the vendor's side, something should be better managed, such as the sa... See more

Company replied

Rated 4 out of 5 stars

This a very useful source of material to help prepare an exam by way of Lecture Notes, Quiz and even flashcards. The material is generally of good quality, some is outstanding, very little is insuffi... See more

Company replied

Rated 4 out of 5 stars

VERY RELIABLE SITE AND ASSIST WITH SHARING OF NOTES.WOULD REALLY APPRECIATE IF THEY UPGRADED THEIR SYSTEM TO SHOW SALES PROGRESS SINCE THE BEGINNING. OTHERWISE ITS ONE OF THE BEST TOOLS

Company replied

Rated 4 out of 5 stars

Very good platform to sell university notes, the payments are real and they take just few days to get processed. The only downside for me it’s that in years I haven’t been able to turn on notification... See more

Company replied


Company details

  1. Career and Education Provider
  2. Educational Institution

Written by the company

Docsity's been schooling us all since 2010, turning average students into scholars (or at least trying to). Got notes? Good, because on Docsity, they're not just doodles—they're gold! Dive in with 15 million mates. Hope you're not agoraphobic!


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

My honest review for Docsity.

Docsity is great. It has a friendly interface and it is easy to find what you are looking for. Always the best.

18 September 2025
Docsity.com logo

Reply from Docsity.com

Dear User,

Thank you for your honest review! We're glad to hear you’re enjoying the platform and finding it easy to use. It's great to know that Docsity is helping you find what you need quickly and smoothly. We truly appreciate your support!

Warm regards,
The Docsity Staff

Rated 5 out of 5 stars

I have heard a great experience with…

I have heard a great experience with access to learning materials for my educational gain.

25 September 2025
Docsity.com logo

Reply from Docsity.com

Dear User,

Thanks so much for your kind words! We're really happy to hear that our learning materials have been helpful in supporting your studies. Knowing that our platform makes a difference for students like you means a lot to us. We’ll keep working to make your experience even better.

All the best,
The Docsity Staff

Rated 3 out of 5 stars

I am concerned with the quality of the…

I am concerned with the quality of the questions. I have noticed that the grammar is off on several questions-leading me to wonder just how accurate the questions/answers are while using this resource.

24 September 2025
Unprompted review
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Reply from Docsity.com

Hi,

Thank you for sharing your feedback with us. We always appreciate receiving reports from our users.

We are fully available to provide you with any clarification regarding the material on the platform and to answer your specific questions. We invite you to write to us at info@docsity.com, where our team will be happy to give you all the explanations you need.

Kind regards,
The Docsity Team

Rated 1 out of 5 stars

Mi sento letteralmente truffata e…

Mi sento letteralmente truffata e derubata. Inizialmente mi è stato detto di fare un abbonamento di 20 € (15,99 €), ma poi, quando non ho raggiunto i punti necessari, mi è stato chiesto di pagare un ulteriore 9,99 € per completare il totale. Ho scaricato solo UN documento mentre gli altri devo pagarli separatamente, a 26 € per ciascuno. È davvero inaccettabile!

"I literally feel scammed and robbed. I downloaded just one document, which was initially offered to me for €15.99, but then I was told that in order to view it properly, I needed more points, which meant paying an additional €9.99. So, for a single document, I ended up paying €26. Now, I am being asked to pay even more to access other documents. This system is completely unacceptable. You can't treat students like this; it's a real scam. A system that constantly asks for money is more like a slot machine than a useful platform. I demand a refund and that this abuse be resolved immediately.

25 September 2025
Unprompted review
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Reply from Docsity.com

Ciao,

Siamo dispiaciuti che la tua esperienza non sia stata all'altezza delle tue aspettative.

Ti invitiamo a contattare il nostro team di supporto all'indirizzo info@docsity.com. Saremo lieti di fornirti tutti i chiarimenti e le spiegazioni di cui hai bisogno.

Un saluto cordiale,
Lo Staff di Docsity

Rated 1 out of 5 stars

they steal

They are the worst, they steal from you, don't buy anything here, they always send you the same thing and all those questions are on Google. What they do is deceive and literally steal from people.

22 September 2025
Unprompted review
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Reply from Docsity.com

Hello,

We’re sorry to hear that your experience with our platform didn’t meet your expectations.

We take all feedback seriously and are committed to providing a transparent and reliable service. If you believe there has been any issue or misunderstanding, we would truly appreciate the opportunity to look into it and clarify.

Please feel free to contact our support team at info@docsity.com — we’ll be happy to assist you and address any concerns you may have.

Best regards,
The Docsity Team

Rated 1 out of 5 stars

I bought three documents

I bought three documents, the first and second with the premium subscription and then I bought separately premium points, but all the three documents are incomplete and insufficient, and they do not respect my expectations. The three documents all concern the same exam, which is "Elaborato e strutture in zona sismica" (Unipegaso), I spend 70€ for nothing.

22 September 2025
Unprompted review
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Reply from Docsity.com

Dear Giulia,

Thank you for taking the time to share your feedback. We're sorry to hear that the material downloaded did not meet your expectations.

Please reach out to our Support Team at info@docsity.com with more details about your experience so we can help you directly.

Kind regards,
The Docsity Staff

Rated 3 out of 5 stars

I am not sure yet

I am not sure yet. I paid for the subscription however I not sure if I was scammed. I was being called a different coded email, was asking me to change my email. Is this part of the process. Kinda worried now I was on the wrong site.

20 September 2025
Unprompted review
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Reply from Docsity.com

Hi,

Thank you for your message — we’re sorry to hear about your concerns.

To help you and carry out all the necessary checks, we kindly invite you to contact our support team at info@docsity.com. We’ll be happy to look into your case and clarify everything for you.

Looking forward to your message,
The Docsity Team

Rated 2 out of 5 stars

Hidden fees

You can find good information for sure but you get the premium to download then if you try and download another one you gotta buy more points. What’s the point of premium just keep it real and say you gotta pay for each download

20 September 2025
Unprompted review
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Reply from Docsity.com

Hi,

We're sorry to hear that your experience hasn’t met your expectations, and we appreciate you sharing your feedback.

Please note that the points required to download a document are set by the user who uploads it, based on the value they assign to their content. This means that some documents may require more points than others.

If you’d like more information or assistance, feel free to reach out to us at info@docsity.com — we’ll be happy to help.

Best regards,
The Docsity Team

Rated 1 out of 5 stars

Advertising didn't correspond with what…

Advertising didn't correspond with what I needed and I spent over 30 dollars for NOTHING.

19 September 2025
Unprompted review
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Reply from Docsity.com

Dear Customer,

Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations.

We’d love the opportunity to better understand the issue and assist you. Please feel free to reach out to our support team at info@docsity.com — we’re here to help.

Best regards,
The Docsity Staff

Rated 5 out of 5 stars

Really helpful thenks

Really helpful thenks

11 September 2025
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Reply from Docsity.com

Hi,

Thank you for your feedback!
We’re glad to hear you find the platform helpful and appreciate your kind words.

Best regards,
The Docsity Staff

Rated 1 out of 5 stars

It is not clear on your page that once…

It is not clear on your page that once you subscribe that you then furthermore have to purchase points in order to download the documents you want. Be careful when you make a purchase. Also, the exam I purchased was titled is titled incorrectly and now I wasted $50 for something I have no need for.

16 September 2025
Unprompted review
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Reply from Docsity.com

Hi,

We’re sorry to hear that your experience didn’t meet your expectations.
We invite you to contact our support team at info@docsity.com so we can assist you in the best possible way and provide any explanations you may need.

Best regards,
The Docsity Staff

Rated 2 out of 5 stars

I think they should have good customer…

I think they should have good customer service, there is no way to speak to someone, and that's not good.

16 September 2025
Unprompted review
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Reply from Docsity.com

Hi,

Thank you for your feedback.
Please note that our support team can be reached via email at info@docsity.com. We’re always ready to assist you and provide the support you need.

Have a great day!
The Docsity Staff

Rated 4 out of 5 stars

They answered me as fast as it was…

They answered me as fast as it was possible

15 September 2025
Unprompted review
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Reply from Docsity.com

Dear Manuel, thank you for your feedback!

Our team works daily to improve our users' experience. Thank you for your support!

Kind Regards,
The Docsity Staff

Rated 4 out of 5 stars

For attending to your customers

For attending to your customers

4 September 2025
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Reply from Docsity.com

Dear User,

Thank you for your feedback. We’re committed to offering attentive and reliable support to our users at all times.

We sincerely appreciate your trust.

Best Regards,
The Docsity Staff

Rated 5 out of 5 stars

The team is always ready to respond to…

The team is always ready to respond to inquiries and the platform connects me to the buyers easily. I love docsity and looking foward to sharing my school work with more students

4 September 2025
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Reply from Docsity.com

Dear User,

Thank you for your kind words. We're pleased to hear that your experience has been positive and that you're inspired to contribute to the community.

We truly appreciate your support.

Best Regards,
The Docsity Staff

Rated 5 out of 5 stars

Reliability

It's simple on how to interact with the website and there are more than you think study materials in diversity.

4 September 2025
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Reply from Docsity.com

Dear User,

Thank you for your feedback. We're glad to know our platform meets your expectations and continues to support your academic needs.

We truly appreciate your support.

Best Regards,
The Docsity Staff

Rated 5 out of 5 stars

Trusted source and reliable learning…

Trusted source and reliable learning materials

25 August 2025
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Reply from Docsity.com

Hi,

thanks a lot!
We're happy to know you found the materials reliable. We'll keep doing our best to support your learning.

Best Regards,
The Docsity Staff

Rated 5 out of 5 stars

An ocean of opportunities

An ocean of opportunities. You can find almost everything you are looking for as concern university lessons contents, books summaries and other useful study materials; all divided in an easy and clear way. Good to save time and boost your study speed!

5 September 2025
Unprompted review
Docsity.com logo

Reply from Docsity.com

Hi there,

thank you so much for your feedback!
Our goal is to make studying easier and more efficient for students like you. If you ever have suggestions or need support, feel free to reach out. Happy studying!

Best Regards,
The Docsity Staff

Rated 5 out of 5 stars

Excellent

Excellent, I haven't experience any problems

28 August 2025
Docsity.com logo

Reply from Docsity.com

Dear User,

Thanks for the positive feedback! We're glad to know our platform has been useful for your studies, and we appreciate your support as we continue to improve it.

Best Regards,
The Docsity Staff

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