DocOnCall Reviews 

100
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and accessible booking system and note that securing a medical consultation is remarkably quick and convenient. People deeply appreciate the professional doctors who listen attentively to health concerns and provide prompt prescriptions. Many consumers find this alternative service especially helpful when regular local appointments are completely unavailable. Some reviewers were not happy with occasional technical difficulties and communication delays during their scheduled sessions. A few consumers mentioned experiencing connection failures, unclear phone lines, or receiving incorrect prescription details that required extra time to resolve.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting quick appointment times and efficient... See more

Staff

Users describe positive interactions with staff, frequently highlighting doctors who listen carefully and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the straightforward... See more

Response time

Customers had overwhelmingly positive experiences with response time, highlighting how quickly doctors call... See more

Booking process

Reviewers highlight positive aspects of the booking process, describing it as accessible and cost-effective.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My consultation with Dr Sibghatullah Babar went very well. A very thorough Doctor who gave the time that I needed to discuss my health concerns. Dr Sibghatullah Babar gave plenty of advise... See more

Company replied

Rated 5 out of 5 stars

Excellent care. Dr. Diego Antonio Rodriguez Van Sijtveld took great care of me. In addition to showing empathy and listening carefully to my medical history, he addressed all of my questions and conce... See more

Company replied

Rated 5 out of 5 stars

Swift appointment. Easy to book and pay online. Very clear direction from the doctor and some additional advice and tips to ease my symptoms. Prescription emailed within 40 minutes to my local phar... See more

Company replied

Rated 5 out of 5 stars

Great service. From filling out a few details online first & then a phone call appointment with doctor within a 10 minute time frame, my own couldn't see me for 2 days. Doctor was professional & liste... See more

Company replied


Company details

  1. General Practitioner
  2. Child Health Care Center
  3. Doctor
  4. Medical Certificate Service
  5. Sports Medicine Clinic

Written by the company

At DocOnCall.ie, we believe getting medical help should be simple, fast, and stress-free. We're one of Ireland's leading online doctor and telehealth services, connecting you with IMC-registered Irish doctors for non-emergency care — from wherever you are, whenever you need us. Whether it's a sudden illness, a prescription you need refilled, a sick certificate for work, or a specialist referral, our doctors are here to listen and help. Every consultation is private, secure, and fully GDPR-compliant, so you can focus on feeling better — not paperwork. We're available 7 days a week, 7:00 AM to 10:00 PM, with one flat fee of €34.99 per consultation. No subscriptions, no hidden costs, no waiting rooms. Real doctors. Real care. Right when you need it.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

100 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(100)

100 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and a very accessible…

Great service and a very accessible booking system.
The Doctor I had for my consultation listened and gave the time to discuss through all my concerns and gave great treatment advice. He was very kind and empathetic.

I would definately use this service again.

7 July 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for your gracious feedback. We are immensely pleased that your experience exemplified the compassionate, attentive, and patient-centred care to which we are steadfastly committed. Your kind words are sincerely appreciated, and we look forward to the privilege of caring for you again.

Rated 5 out of 5 stars

Very impressed with the simplicity of…

Very impressed with the simplicity of the process.
The doctor contacted me on the exact time booked.
Very thorough with her questioning.
Very prompt with prescription.
Highly recommend this.

7 July 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for taking the time to share your experience. We’re so pleased everything went smoothly, from booking your appointment to receiving your prescription. Your kind recommendation means a lot to us, and we’re always here if you need us again.

Rated 5 out of 5 stars

Very prompt and efficient service

Very prompt and efficient service. Would use service again...

8 July 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for your kind feedback! We’re so pleased you had a positive experience. We appreciate your trust and look forward to helping you again whenever you need us.

Rated 5 out of 5 stars

Was very understanding and listened to…

Was very understanding and listened to me ...found that I was understood and look after thanks so much 🙏

6 July 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for taking the time to leave such a lovely review. We’re so pleased you had a positive experience with us and that you felt comfortable and supported during your visit. Your feedback is truly appreciated, and we wish you all the best on your health journey.

Rated 5 out of 5 stars

Stressfree experience

I made an appointment 2mins prior to my call from DocOnCall. I spoke to a very pleasant doctor who quickly reviewed my symptoms & forwarded a prescription to my chemist. HappyDays

4 July 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for your lovely review! We’re so pleased you had a positive experience. Wishing you a speedy recovery, and thank you for choosing DocOnCall.

Rated 5 out of 5 stars

Good experience

Good experience

3 July 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for your 5-star review! We’re delighted you had a good experience and appreciate your support & look forward to help you again

Rated 5 out of 5 stars

really good experience

really good experience, called within minutes and really informative- sick note and prescription given really helpful thanks again

2 July 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for your kind review. We’re glad to hear you had a really good experience and that the quick consultation, along with the sick note and prescription, was helpful. We appreciate your feedback and are happy we could assist you promptly.

Rated 4 out of 5 stars

Efficient doctor.Got my script…

Efficient doctor.Got my script speedily.Pleased I paid for a video call.and just got a phone call but maybe i can be refunded the 6 euro extra for video call Apsrt from that im pleased st service.

2 July 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for your feedback and for highlighting both the positive aspects of your experience and the issue with the video call. We’re sorry for any confusion caused, and we appreciate you bringing this to our attention. We will look into this to ensure it doesn’t happen again. We’re glad you were pleased with the service overall and thank you for choosing us.

Rated 5 out of 5 stars

Great service

Great service. I had an awful sore throat and the doctor listened to me and was v obliging. Would use again.

1 July 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for your kind feedback. It’s great to hear the doctor was attentive and that you received helpful support for your sore throat. We really appreciate you taking the time to share your experience and hope you’re feeling much better now.

Rated 5 out of 5 stars

Very efficient service especially for…

Very efficient service especially for people that are working and dont have much time to go to long waited doctors appointments

1 July 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for your feedback. We really appreciate your kind words about the efficiency of the service and its suitability for people with busy schedules. It means a lot to hear this, and we’re grateful you took the time to share your thoughts.

Rated 5 out of 5 stars

excellent service

27 June 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for your 5-star review. We really appreciate your kind words and support, and it’s great to hear you found the service excellent.

Rated 5 out of 5 stars

Easy to obtain consultation and easy to…

Easy to obtain consultation and easy to get my prescription

30 June 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for your feedback. We’re pleased to hear you found the consultation straightforward and that receiving your prescription was easy and convenient. We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Excellent

Excellent. Spoke with Dr who was extremely helpful. No delays… Would definitely use this service again

29 June 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for your kind review. It’s great to hear the doctor was extremely helpful and that your consultation was smooth with no delays. We really appreciate your feedback and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Excellent service 👍

29 June 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for your kind feedback. We really appreciate your support and are glad you found the service excellent.

Rated 5 out of 5 stars

Very good service

Very good service, got appointment within a few mins, got prescrtiption sent to pharmacy would deffo use again

19 June 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for your kind review. We’re pleased to hear you were able to get an appointment quickly and that your prescription was sent to the pharmacy without delay. We really appreciate your feedback and look forward to helping you again.

Rated 5 out of 5 stars

Very convenient service

Received a call back almost immediately, doctor was very efficient, was able to get a prescription sent to a pharmacy straight away. And the consultation cost less than my regular GP. Would definitely use again!

28 June 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for your detailed feedback. We’re pleased to hear the prompt call-back, efficient consultation, and quick prescription process were helpful, and that you found the service good value. We really appreciate your support and look forward to assisting you again.

Rated 5 out of 5 stars

They are very precise

Very attentive professionals

24 June 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for your kind feedback. We really appreciate your comments and are glad to hear you found our team precise and attentive. Thank you for taking the time to share your experience.

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