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3.6
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Initially I was not happy at having to identify myself by passport, especially since I had to upload my documents manually. As a blind individual this is more difficult.
However, I became very happy due to dns Belgium's speedy response, the documents were checked and the domain was activated within hours of me having provided them. I appreciate the good service!
Do not buy the Belgium domains from here they randomly make you send in your passport and say it’s EU law when you don’t live in the EU we voted out of there a long time ago, customer service is very rude and helpful and email
You in Dutch
Reply from dnsbelgium.be
Dear Fenton,
Thank you for your feedback. We appreciate you taking the time to share your experience with us. As a company, we strive to continuously improve our services.
We would like to respond to the points you mention:
- Verifying identity contributes to a safer online environment for our users.
- Our support team is ready to help you in any of the languages we support (Dutch, French and English). Don't hesitate to contact us if you have any questions or need help.
We hope we can exceed your expectations in the future.
Have a great day!
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