DM & Co. Homes Reviews 

524
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach throughout various processes. The service provided is frequently described as excellent and efficient, making experiences like renting, selling, or buying property smooth and less stressful. Customers particularly value the exceptional customer service, noting prompt and precise responses to queries and consistent communication. Reviewers often highlight the team's proactive approach, going above and beyond to offer clear advice and support, even in challenging situations.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as professional, helpful, and... See more

Service

Reviewers mention positive feedback about service, consistently praising the professionalism, efficiency, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the responsiveness,... See more

User experience

Clients share positive opinions on user experience, with many describing it as worry-free, professional, and... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

DM&Co. have been amazing the whole time through my partner and I’s first rental experience. Our initial agents Evie and Chiara were so kind and understanding, taking extra care to explain things to us... See more

Rated 5 out of 5 stars

From the start renting our property to now, we have received an excellent level of service from all of the staff members who have assisted us. From the initial meetings with Gabrielle and Evie to the... See more

Rated 5 out of 5 stars

Fantastic, informed, and professional from start to end! I wish to especially thank Ann Wood who handled the sale of my mums house with such grace (and patience with me) , and Peter Faithful who p... See more

Company replied

Rated 5 out of 5 stars

DM&CO have been really great throughout our renting process. Fab communication and always willing to help tenants. Special thanks to Steph who is knowledgeable and just lovely! Me and my partner are g... See more


Company details

  1. Real Estate Agents

Written by the company

DM & Co. Homes offers an exciting and different approach to selling your property, launched in January 2014 'DM & Co.' are on hand to take your calls from 9am - 5:30pm, 6 days a week! Our unique and different approach allows us to focus on the things that are important to you and continues to set us apart from our competition. DM & Co. Homes is Solihull's fastest growing independent estate agency.


Contact info

4.9

Excellent

TrustScore 5 out of 5

524 reviews

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4.9

All reviews

(524)

78 reviews in the last 12 months

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Rated 5 out of 5 stars

From the outset DM & Co were professional and friendly.

From the outset DM & Co were professional and friendly. Anne is a great ambassador for the brand; ensuring swift contact and communication with both selling and buying.
We had a WhatsApp group set up by Anne ensuring both my husband and I were kept in the loop every step of the way.
I’m the latter stages of out sale and completion we also loaded with Victoria. We again received exactly the same professional and friendly approach and felt confident and reassured through the process.
I would highly recommend DM & Co to all my friends and family.

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Best Agency in Solihull

Ann, Victoria and Emma were extremely helpful throughout the process, we couldn’t thank them enough for all their hard work in getting our property sold and looking for our onward move. They gave great advice and support and really went above and beyond. Having tried a few other agents previously, our experience with DM&Co was completely different. We would highly recommend them!

14 July 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been using DM & Co for a couple of…

I’ve been using DM & Co for a couple of years now and the girls there are brilliant. Special mention to Steph Payne who was extremely helpful in providing me with information I required and did so very promptly - thank you Steph ! Also to Chiara who is so knowledgeable and always goes above and beyond. I’ve had nothing but exceptional service from everyone I’ve dealt with at DM and wouldn’t hesitate to recommend them.

27 June 2025
Unprompted review
Rated 5 out of 5 stars

DM&C - a breath of fresh air

I chose DM&C approx 7 months ago. (landlord fully managed service). I have to say the team including Steph have been a breath of fresh air compared to my previous estate agent. Like me DM&C want a good experience for tenant and landlord. I highly recommend them because they genuinely involve me in decisions. This was sadly lacking with my previous estate agent who basically were happy to ignore or not notice a lot of unauthorised shoddy work on my house and then make sure that I could not obtain the tenant deposit as a small compensation for the extensive damage. Thank you Steph and the team at DM&C.

26 June 2025
Unprompted review
Rated 5 out of 5 stars

We had a professional and quick…

We had a professional and quick experience with getting our rental flat ready for our move-in. Even after move-in, Steph quickly and promptly attended to our questions and queries. Pleased we were able to have DM&Co to manage the rental property for us!

17 June 2025
Unprompted review
Rated 5 out of 5 stars

Great company for tenants

I have rented a house with DM&CO and Steph is the wonderful lady who puts up with me and all my questions!
When I met her in the office to get the keys, she was really thorough and took the time to explain everything.
She has been such a great help whenever I need her. She responds quickly and is always happy to help.
I couldn't ask for more.
Thanks Steph!

15 May 2025
Unprompted review
Rated 5 out of 5 stars

DM & Co are the B93 5* estate agents (+ ANN)

Have been working with Ann at DM & Co since March.
She found our ideal home, managed the negotiations very well with no fuss or fluff and kept us regularly updated. Unfortunately the vendors decided to ruin the party but Ann worked relentlessly to find us another property.
We have since found a home but unfortunately with less favourable agents. When you deal with others you realise how good DM & Co and in particular how good Ann really is. They also price properties fairly for the area and don't mess people around on pricing. This means they do end up with less properties as another local agent has less honest strategies. Quality not Quantity! Thanks Ann & DM & Co. We may be back yet!

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Great experience renting with DM&Co

We've had a great experience moving into our new property to rent with DM&Co. Firstly, the quality of the property we're really happy with, but also the customer service provided. Evie and Chiara helped us throughout our process. They were very friendly, answered all our questions and were responsive. It definitely felt like they wanted to make our experience as positive and smooth. Dom also helped us secure the property so a big thank you to him!

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Prompt and Professional Service

I’ve had a great experience living at my property, and I just wanted to say a big thank you to Steph for her support. She’s always quick to respond, genuinely helpful, and goes out of her way to ensure any issues are resolved efficiently. Most recently, she arranged for an engineer to fix a boiler issue urgently. Really appreciate her professionalism and friendly approach—thank you, Steph!

1 May 2025
Unprompted review
Rated 5 out of 5 stars

We have just purchased our first house…

We have just purchased our first house with DM &Co and from the first day of viewing it has only taken 9 weeks to complete, we are amazed! A massive thank you to Emma who was the first person we liaised with. Emma was friendly, extremely efficient and knowledgeable. Also thanks to Victoria and Sophie. I would recommend this company to anybody. Keep up the good work!

25 April 2025
Unprompted review
Rated 5 out of 5 stars

5 Stars isn't enough

From start to finish of our mortgage journey this company have been absolutely fantastic to deal with. The communication is first rate and the professionalism and curtesy of the staff is exemplary couldn't recommend anyone better for property solutions

25 April 2025
Unprompted review
Rated 5 out of 5 stars

utmost privilege to…


It has been an utmost privilege to collaborate with Ann, Emma and Victoria - all other members of the DM&Co team.

During the processes they have been highly proficient and effective in selling my property.

DM&Co are an established name in the estate agents competitive arena.

Ann and the rest of the team have immense experience combined with a vast outreach of buyers network.

Ann “pulled it out of the bag” with her persistent engagement and connectivity with her pool of buyers.

I felt assured and engaged throughout the documentation processes showing interest and attention to detail in meeting my requirements thanks to Emma.

Thank you kindly DM&Co

Sarb

31 March 2025
Unprompted review

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