Very knowledgeable shop staff; whilst we had dome some research and were confident I what we wanted, he took the time to go through the various DJI options & models with us ensuring that we bought th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Welcome to the DJI | Hasselblad Flagship Store, a unique fusion of innovation, expertise, and premier imaging technology nestled in the heart of the UK. Established in 2023, our store represents the epitome of cutting-edge aerial and photographic equipment brought to you by two titans of the industry—DJI and Hasselblad. Venture into a realm where excellence meets imagination. As you step inside our store, you are invited to explore a vast range of premier products through interactive touchscreens that provide in-depth details to cater to your curiosity. Our designated demo zone offers a hands-on experience, allowing you to immerse in the unparalleled quality and performance of DJI and Hasselblad products. From the nimble flight of DJI's drones to the crystal clear precision of Hasselblad's cameras, embark on a journey of discovery and unleash your creativity. Beyond products, dive into the legacy of innovation showcased through distinct in-store exhibits. Witness the evolution of aerial and imaging technology, and understand the meticulous craftsmanship that propels DJI and Hasselblad as leaders in their fields. Our commitment extends beyond our store's threshold. For enthusiasts who prefer the comfort of their home, we provide a seamless online shopping experience on our website. Delve into a comprehensive digital catalog that mirrors the exploratory and educational essence of our in-store experience. Whether you are a professional photographer, a drone enthusiast, or someone ignited by the spark of creativity, DJI | Hasselblad Flagship Store is more than a store—it's a destination where innovation takes flight. Our expert and friendly staff are always on hand to guide you, providing personalized advice and ensuring a satisfying shopping journey. Indulge in the future of aerial and imaging technology with us, in-store or online, and redefine the way you capture the world. We warmly invite you to join us at the DJI | Hasselblad Flagship Store, where every visit is an experience waiting to unfold.
Contact info
WSF House, Unit 3D Parkroad East, NG14 6LL, Nottingham, United Kingdom
- 0800 058 4109
- info@dji-retail.co.uk
- dji-retail.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Next day delivery is a must for me…
Next day delivery is a must for me these days so very happy. Also I’m loving the Romo S so far!
Appalling delivery by DPD/DJI
Appalling delivery by DPD/DJI - claimed they miss us on the first, but people at home and an alternate provided. Unilaterally cancelled the second. Delivered on the third attempt after they were told not to and that the order had been cancelled. Had to borrow a drone to meet a survey requirement. DJI didn't want to know!
The company doing fast delivery
The company doing fast delivery, adding the shop app is much easier to see where your package is ,
Only the dji Osmo 5 pro isn't the best out of the box experience, the dji mimo app doesn't doing the verification code very well you can only press the numbers instead the letters on your keyboard, but the better option is to activate your account on a pc or laptop, to verify your email adress,
Super quick shipping
I’ve placed 2 orders recently and both have arrived promptly the next day. I like that the delivery via DPD local uses a PIN system - you get a PIN number that you need to give the driver. This certainly gave me peace of mind that it would be me receiving the order and not someone else. The 2 DJI products that I’ve bought have both been great
Good price and great product
Quick next day delivery on a Sunday.
Its all been 100% positive
Excellent products and customer service.
Faulty microphone charging cable
I recently bought a new Osmo Pocket 4. The Mic would not work when I needed it. I visited the store and we established that the charging cable was faulty. A replacement (even to buy) was not available.I was forced to buy another mic to get a charging cable. I was surprised that there was no proper air conditioning in the store.
They use dpd
They use dpd! 5 days late and ordered on a Saturday! Arrived Thursday even though I was in! Good company DPD not good!!!!!
Very helpful company and excellent…
Very helpful company and excellent service, highly recommended.
It wasn’t easy to speak to the person… It wasn’t easy to speak to the person as I do have epilepsy
It wasn’t easy to speak to the person as I do have epilepsy and I did say I did i thought I was buying things specifically from DJI but they explained and when I speak to them they are great and easy to speak with especially as my condition and I think they are worth 10 stars 🌟
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.










