DJI | Hasselblad Reviews 

6,247
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 2,205 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery and efficient order processing, noting that items arrive promptly in perfect condition and well packaged. People also value the knowledgeable staff and high-quality products that consistently meet their expectations for various recording sessions. Some reviewers were not happy with delivery delays and courier issues that disrupted their planned schedules and caused significant inconvenience. A few other people also felt that communication gaps regarding tracking numbers or missing order confirmations created unexpected frustrations. Consumers occasionally noted that certain accessory designs did not fully match their practical needs.

What people talk about most

Product

Clients share positive opinions on product quality, praising exceptional build and image performance.... See more

Delivery service

Users describe positive interactions with delivery_service, highlighting fast and reliable shipping... See more

Service

Customers consistently note positive experiences with service, highlighting a professional, knowledgeable,... See more

Staff

Consumers find staff to be positive, professional, and very helpful. Reviewers frequently mention that team... See more

Order

Reviewers mention positive feedback about order processes being smooth and straightforward. Many customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very knowledgeable shop staff; whilst we had dome some research and were confident I what we wanted, he took the time to go through the various DJI options & models with us ensuring that we bought th... See more

Rated 5 out of 5 stars

Very pleasant customer service rep. I rang last Friday to check delivery status on m8crophones for my grandson. The courier had not collected them from the store. It was looking luke they would not be... See more

Rated 5 out of 5 stars

Very impressed! For under 300£ you can get the camera and I got the chest strap too. It’s very worth it, I’ve gone surfing with it 6x so far and the recording is top quality. It was slightly cumber... See more

Rated 5 out of 5 stars

I was pleasantly surprised by how quickly my order was processed. I placed my order after 3 pm, but it was still packed and dispatched the same day. I was told it would arrive the next day, and I... See more



Company details

  1. Electronics Store
  2. Camera Store
  3. Hobby Store

Written by the company

Welcome to the DJI | Hasselblad Flagship Store, a unique fusion of innovation, expertise, and premier imaging technology nestled in the heart of the UK. Established in 2023, our store represents the epitome of cutting-edge aerial and photographic equipment brought to you by two titans of the industry—DJI and Hasselblad. Venture into a realm where excellence meets imagination. As you step inside our store, you are invited to explore a vast range of premier products through interactive touchscreens that provide in-depth details to cater to your curiosity. Our designated demo zone offers a hands-on experience, allowing you to immerse in the unparalleled quality and performance of DJI and Hasselblad products. From the nimble flight of DJI's drones to the crystal clear precision of Hasselblad's cameras, embark on a journey of discovery and unleash your creativity. Beyond products, dive into the legacy of innovation showcased through distinct in-store exhibits. Witness the evolution of aerial and imaging technology, and understand the meticulous craftsmanship that propels DJI and Hasselblad as leaders in their fields. Our commitment extends beyond our store's threshold. For enthusiasts who prefer the comfort of their home, we provide a seamless online shopping experience on our website. Delve into a comprehensive digital catalog that mirrors the exploratory and educational essence of our in-store experience. Whether you are a professional photographer, a drone enthusiast, or someone ignited by the spark of creativity, DJI | Hasselblad Flagship Store is more than a store—it's a destination where innovation takes flight. Our expert and friendly staff are always on hand to guide you, providing personalized advice and ensuring a satisfying shopping journey. Indulge in the future of aerial and imaging technology with us, in-store or online, and redefine the way you capture the world. We warmly invite you to join us at the DJI | Hasselblad Flagship Store, where every visit is an experience waiting to unfold.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(6,247)

2,225 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Faulty microphone charging cable

I recently bought a new Osmo Pocket 4. The Mic would not work when I needed it. I visited the store and we established that the charging cable was faulty. A replacement (even to buy) was not available.I was forced to buy another mic to get a charging cable. I was surprised that there was no proper air conditioning in the store.

10 July 2026
Rated 1 out of 5 stars

They use dpd

They use dpd! 5 days late and ordered on a Saturday! Arrived Thursday even though I was in! Good company DPD not good!!!!!

4 July 2026
Rated 5 out of 5 stars

I ordered a genuine DJI 4k mini battery…

I ordered a genuine DJI 4k mini battery as a spare that was delivered within a day . I would just like to warn other customers only buy a genuine battery as I made the mistake of buying a cheap third party battery and without warning my drone gave me critical low battery warning even though it had just read 50 % remaining. Always buy a genuine OEM Battery from DJI like this one well worth the money .

10 July 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look