DJB Installs Ltd Reviews 73

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and polite demeanor. Many people highlight the helpfulness and knowledge of the teams, noting their dedication to explaining processes and ensuring satisfaction. The service provided is frequently described as excellent, with consumers appreciating the clean and tidy work, promptness, and overall smooth execution of projects. However, some customers also noted issues with customer service, mentioning instances of rudeness and aggressive communication, particularly when addressing post-installation problems. A few people expressed dissatisfaction with the company's approach to resolving issues that arose after the initial work was completed.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the professionalism,... See more

Service

Customers had positive experiences with service. Many reviewers praised the professionalism, efficiency, and... See more

Based on these reviews

Rated 5 out of 5 stars

The communication was excellent and installation difficulties resolved quickly. A big thanks to Amanda who kept me informed, the panel install guys who battled the elements to fit them and electri... See more

Company replied

Rated 5 out of 5 stars

Rob came to fit trickle vents to several windows and an air vent, as well as shaving the bottoms of a couple of the doors to improve their ground clearance. Very affable and efficient, explained well... See more

Company replied

Rated 5 out of 5 stars

Matt Slee has been my main contact throughout the whole process on several jobs on our properties. If I could give 10 stars for Matt's professionalism then I would. I've had a few problems with regard... See more

Company replied

Rated 5 out of 5 stars

Fantastic service. Quick, clean and tidy and polite workmen. Special mention to Dave in the office, who's knowledge has no end, must've spent about an hour on the phone with him giving me every fact... See more

Company replied


Company details

  1. Solar Energy Company
  2. Heating Contractor
  3. Insulation Contractor

Written by the company

We are a highly skilled, independent installation company based in Doncaster, South Yorkshire. With over 50 years of experience, we work across both the private and public sectors, partnering with large organisations, local councils, housing associations, and blue-chip global brands. All of our work meets the highest government standards and is subject to independent technical monitoring and auditing, giving our customers complete peace of mind. We are passionate about energy efficiency, and with the ongoing cost-of-living crisis, this has become more important than ever for our customers. Our extensive knowledge of housing, property management, property improvement, and the construction industry, combined with first-class customer service, allows us to deliver a bespoke, high-quality, end-to-end service. Whether you’re a homeowner, business owner, or a landlord managing hundreds of properties, we tailor energy efficient solutions to meet your needs. If you’re considering solar panels, heat pumps, or insulation, get in touch today. You may also be eligible for funding. Visit our website www.djbi.co.uk to check your eligibility.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

73 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Had solar panels and a new heating…

Had solar panels and a new heating system installed about a year ago. Recently we were having some issues and were unable to understand why our energy bills were high again. Matt worked hard to find us technicians to come out to resolve the issue for us. He was very dedicated and committed - thanks so much Matt!!!

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Installers

Professionalism was a pleasure to watch everything was clean and tidy and well fitted
The plumbers used keyhole surgery
The electricians were experienced and competent everything was fitted with speed and efficiency The project managers where available 24 7 and fully complied with all my wishes thank you to all
Brilliant job from all concerned

13 March 2026
Unprompted review
DJB Installs Ltd logo

Reply from DJB Installs Ltd

Hi Denise,

Thank you for your wonderful review. We appreciate you taking the time to share your experience.

All the best,
DJB Installs

Rated 5 out of 5 stars

Alex and Mike did a great job for me

Alex and Mike did a great job for me, installed the battery for my solar panels. Listened to what I wanted and communicated well throughout the install making sure I was happy with what they did.

26 March 2026
Unprompted review
DJB Installs Ltd logo

Reply from DJB Installs Ltd

Hi Luke,

Thank you for taking the time to share your experience with us. It's great to hear you are happy with the install team.

All the best,
DJB Installs

Rated 5 out of 5 stars

Well coordinated from start to finish

The whole process of installing solar panels and battery was exceptionally well executed. All of the contractors were polite, professional and efficient. As the process was so well coordinated, it took just two days and they left my home clean and tidy with all of the waste packaging taken away by the contractors. I highly recommend this company.

23 March 2026
Unprompted review
DJB Installs Ltd logo

Reply from DJB Installs Ltd

Hi Wendy,

Thank you for your detailed feedback and recommendation.

All the best,
DJB Installs

Rated 5 out of 5 stars

Very polite and very . Helpful

Great bunch of lads , very polite and informative , very helpful a really happy experience

12 March 2026
Unprompted review
DJB Installs Ltd logo

Reply from DJB Installs Ltd

Thank you for your positive feedback Micheal.

All the best,
DJB Installs

Rated 5 out of 5 stars

Had DJB in to install my internal wall…

Had DJB in to install my internal wall insulation, loft insulation and solar panels as part of the warm homes grant they were fantastic from start to finish, well organised. From the install guys who did the walls, the lads who did the loft insulation and solar panels and Alex and Mike from Apollo Electricals who again were exceptional.

All of the lads were a credit to themselves and DJB. Would Highly recommend.

16 March 2026
Unprompted review
DJB Installs Ltd logo

Reply from DJB Installs Ltd

Hi Kiel,

Thank you for taking the time to share your experience. We really appreciate it.

All the best,
DJB Installs

Rated 5 out of 5 stars

Jack and Joe were brilliant very…

Jack and Joe were brilliant very informative and friendly would definitely recommend

17 March 2026
Unprompted review
DJB Installs Ltd logo

Reply from DJB Installs Ltd

Hi Josh,

Thanks for your feedback. It's much appreciated.

All the best,
DJB Installs

Rated 5 out of 5 stars

Brilliant service great communication…

Brilliant service great communication from beginning to end,all trade men were very efficient and friendly.Highly recommended.

16 March 2026
Unprompted review
DJB Installs Ltd logo

Reply from DJB Installs Ltd

Thank you for sharing your feedback Tina. We really appreciated it.

All the best,
DJB Installs

Rated 5 out of 5 stars

Ventilation

I had Rob come over .
He was really nice and polite .
Explained everything really well

16 March 2026
Unprompted review
DJB Installs Ltd logo

Reply from DJB Installs Ltd

Hi Lail,

Thank you for the positive review.

All the best,
DJB Installs

Rated 5 out of 5 stars

Great communication

Great communication, install straight forward. Jack and Joe good set of installers, very polite and operating professionally.

13 March 2026
Unprompted review
DJB Installs Ltd logo

Reply from DJB Installs Ltd

Hi Aaron,

Thanks for the great feedback. We appreciate you taking the time.

Well done Jack and Joe for another positive review.

All the best,
DJB Installs

Rated 5 out of 5 stars

Loft insulation install

Jack and Joe were superb! Worked efficiently and tidily. Thanks lads.

12 March 2026
Unprompted review
DJB Installs Ltd logo

Reply from DJB Installs Ltd

Thanks for taking the time to leave a review Sean.

All the best,
DJB Installs

Rated 5 out of 5 stars

Jack & Joe

Jack & Joe came to do some work at my property (previously loft insulation & some remedial work today) both were very pleasant, friendly & approachable lads. I’m very happy with the work they did 5* for them!

11 March 2026
Unprompted review
DJB Installs Ltd logo

Reply from DJB Installs Ltd

Hi Anita,

Thank you for sharing your positive experience. We really appreciate it.

All the best,
DJB Installs

Rated 5 out of 5 stars

Cam came when he promised he was polite…

Cam came when he promised he was polite and courteous. He carried out his work in a timely and efficient way Happy to recommend him

10 March 2026
Unprompted review
DJB Installs Ltd logo

Reply from DJB Installs Ltd

Thank you for your review and recommendation Elayn. It's much appreciated.

All the best,
DJB Installs

Rated 5 out of 5 stars

Jack and Jo completed the job with…

Jack and Jo completed the job with efficiency and the work completed was quality. They were polite and cleaned up afterwards. Thanks for a great job.

2 March 2026
Unprompted review
DJB Installs Ltd logo

Reply from DJB Installs Ltd

Hi Steph,

Thank you for the feedback, it's much appreciated.

All the best,
DJB Installs

Rated 5 out of 5 stars

Jack and Joe were super fast

Jack and Joe were super fast, took less than an hour to put in the installation. Matt was helpful over email and scheduling

2 March 2026
Unprompted review
DJB Installs Ltd logo

Reply from DJB Installs Ltd

Thanks for the review Rhian. We're pleased to hear that you are happy with the installation.

All the best,
DJB Installs

Rated 5 out of 5 stars

Jack and Joe carried out our loft…

Jack and Joe carried out our loft insulation and did a perfect job from start to finish. They were punctual, professional, and clearly very knowledgeable about the work they were doing. Everything was completed to a high standard, with great attention to detail, and they left the area clean and tidy afterwards.
The whole process was smooth and stress-free, and the quality of their workmanship really shows. I wouldn’t hesitate to recommend Jack and Joe to anyone looking for reliable and skilled tradespeople. Outstanding service all round.

27 February 2026
Unprompted review
DJB Installs Ltd logo

Reply from DJB Installs Ltd

Hi Rebecca,

Thank you, we really appreciate the positive and detailed feedback.

Well done Jack and Joe!

All the best,
DJB Installs

Rated 5 out of 5 stars

Very happy with apologise elecrical…

Very happy with apollol elecrical work understanding helpfull and decent people

24 February 2026
Unprompted review
DJB Installs Ltd logo

Reply from DJB Installs Ltd

Thank you for the review Arnold.

It's great to see that you approve of our contractors.

All the best,
DJB Installs

Rated 5 out of 5 stars

Apollo electrical Was very happy with…

Apollo electrical Was very happy with the service sorted quick called upon a question to there highers even though the paperwork sed no to a peace not being the same as my mates flat but very thoughtfull and careing workers pashion to being there job done happy atmospher

24 February 2026
Unprompted review
DJB Installs Ltd logo

Reply from DJB Installs Ltd

Thanks for taking the time to share your feedback Daniel.

It's great to see that you approve of our contractors.

All the best,
DJB Installs

Rated 5 out of 5 stars

Installing fans

Installing fans

23 February 2026
Unprompted review
DJB Installs Ltd logo

Reply from DJB Installs Ltd

Thanks for the 5 stars Louise. Very much appreciated.

All the best,
DJB Installs

Rated 5 out of 5 stars

Great guy

Great guy. Clean work very efficient highly recommended. Cheers Rob

21 February 2026
Unprompted review
DJB Installs Ltd logo

Reply from DJB Installs Ltd

Thank you for the positive feedback Paul.

All the best,
DJB Installs

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