Perhaps suitable for some basic POS uses, but for e-commerce and online stores the sales experience is very disappointing and throws up many red flags. There is very little tangible information given... See more
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See what reviewers are saying
Claire was awesome!! She was super fast at getting my change of account done, knowledgeable about trouble shooting, great attitude, made things a lot less complicated for me as a business owner. Highl... See more
Clare is an awesome customer service rep. As I saw from other reviewer. I called to cancel due to not updated competitive rates. She saw I was on it trying to get it done before month end , and when i... See more
Service as a whole from Canada POS was questionable, I was a merchant for over 5 years and was never offered better rates until I called to cancel and switch providers. The cancellation process was al... See more
Company details
Written by the company
We are an end-to-end merchant services company providing Canadian companies in nearly every industry seamless solutions for credit and debit processing via terminal, wireless, mobile, and online payment solutions. Specializing in the small to mid-sized business segment; Canadian companies choose us because we provide value beyond payment processing. We support many of Canada’s thriving businesses with one guiding principle: putting people first, and we observe this commitment every day in the way our team supports each other and our clients.
Contact info
3.9
Great
999 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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she did i amazing job
30 June 2023
Unprompted review
Michelle was a pleasure to speak with
Michelle was a pleasure to speak with. She was able to deal with my concerns and find me the perfect solution! Excellent customer service!!
29 June 2023
Unprompted review
Made ordering a new terminal a breeze
Made ordering a new terminal a breeze. Had an issue with a previous terminal that wasn't working to our standards and Michelle was perfect and up to the task. Thanks! -SwapShop
27 June 2023
Unprompted review
Exemplary Service
Great service - prompt and courteous. Resolved the issue in under 15 mins
26 June 2023
Unprompted review
Clara is a true professional
Clara is a super friendly and effective communicator. She was able to understand what I needed and helped me find answers to my questions. I am very grateful for all the help. My best experience ever.
23 June 2023
Unprompted review
Clara is the best person to help with your case
Clara was the most helpful agent I have ever worked with. Always responded to all requests and rose to meet the needs of the moment. This has been a very good experience for me.
31 May 2023
Unprompted review
Was very helpful and friendly
Was very helpful and friendly, did everything she could to help us out
22 June 2023
Unprompted review
Clare was so helpful
Clare was so helpful, and her customer service is beyond exceptional. If I have any problems in the future I hope I get Clare or someone as good as her.
20 June 2023
Unprompted review
Michelle has been a great help in the…
Michelle has been a great help in the past few months with many questions and issues I have had.
And she is always happy and positive!
15 June 2023
Unprompted review
Excellent in all aspects. Thank you
Brianna has an awesome personality and a great sense of humour.
Extremely helpful and answered my questions in a way to understand.
She was efficient and effective.
A Great Experience
Easy to understand, clear speech
14 June 2023
Unprompted review
Super service
Super service! Even if english's not my fisrt language, specially when I need help with an issue, she was super helpfull and took the time to help me understand!
After few minutes, there was no more problem to solve!
9 June 2023
Unprompted review
Clare was a pleasure to speak with!
Clare was a pleasure to speak with!
My communication with Clare was above & beyond. She went out of her way to help & followed up with my query over a few days.
There should be more Clare's in the customer service field!
6 June 2023
Unprompted review
Awesome customer service from Claire
Claire was very professional and resolved every question we had!! Well done
6 June 2023
Unprompted review
They do not proceed the refunds in…nit trustworthy
They do not proceed the refunds in timely manner...call back takes 24-48 hours! They charge over 240 per year annual feed without disclosure! DO NOT GIVE A VOID CHEQUE EVER!
5 June 2023
Unprompted review
I am extremely grateful that Michelle…
I am extremely grateful that Michelle was able to help set up my account so I could access my sales records online. Wonderful job on her end !
2 June 2023
Unprompted review
Super help from Claire
Claire has been super helpful in getting me all set up and even helped with the PCI Compiance. Thanks ever so much
31 May 2023
Unprompted review
I spoke with Clare W
I spoke with Clare W. about fee discrepancies. She was pleasant, helpful and made sure the errors were corrected.
1 June 2023
Unprompted review
Michelle was a pleasure to talk to
Michelle was a pleasure to talk to. She got our new terminal replacement process started very quickly and efficiently.
30 May 2023
Unprompted review
I spoke with Michelle today about an…
I spoke with Michelle today about an issue I was having.
She went above and beyond to help me sort this out.
She was super kind and made sure I was completely satisfied.
Highly recommended.
Thanks Michelle
30 May 2023
Unprompted review
Michelle was wonderful to talk with
Michelle was wonderful to talk with. She was knowledgeable and explained everything so well. All our concerns were resolved immediately.
29 May 2023
Unprompted review
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