Dividend Finance Reviews 603

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Sadly, my dad got locked in with this company. He had the panels installed on his roof years ago, and they have never worked. Their customer service is always answering, but there's no movement on the... See more

Rated 1 out of 5 stars

I want to know how many more loans for Pink energy you have given out KNOWING that Pink energy is scamming their customers. You have plenty of customers that are telling you as well as customers that... See more

Rated 1 out of 5 stars

Please note the only positive results are at the beginning of the relationship. This company allows illegitimate people to quickly install your solar panels to lock you in your contract so you can't g... See more

Rated 1 out of 5 stars

Call me. I'm getting consumers to come forward on a class action lawsuit against Vision Solar and Dividend(lender). Feel free to reach out for validation that I am a real consumer. Neda Yarnall (908... See more

Company details

  1. Financial Institution
  2. Alternative Financial Service
  3. Non-Bank Financial Service
  4. Solar Energy Company

Information provided by various external sources

Dividend is a leading national provider of renewable energy and energy-efficiency financing solutions to homeowners. We believe that solar should be an investment, not just another monthly expense and make this possible through offering a comprehensive suite of residential solar loan options to our customers. Our unsecured solar loan, the EmpowerLoan™, continues to expand its product offerings into the home-energy space - including PACE financing. As well, Dividend has developed a comprehensive platform for installation partners and homeowners to streamline the financing process and help our customers achieve their goal of solar ownership.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

603 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Select someone else - who tries to make it difficult to repay a loan - they do

I really wish I could give them a negative review. I have never had such a repeatedly bad experience in trying to pay anyone. First if you want to pay down the principal (which if you can I recommend since their finance rate is super high) you can only do it on the first. If you don't they only apply the extra payment amount to interest - that is not normal in my experience.
Secondly, If you want to pay online on the first their portal appears not to recognize you. Your passwords are always incorrect and the answers to your security questions are always wrong. This is not occasionally but every single month since the beginning of the loan. Honestly I would have refinanced this after a couple of months, except for COVID and not wanting to rock the boat financially - but now that things are more stable - it's time to get rid of this bad decision.

1 August 2021
Unprompted review
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Reply from Dividend Finance

Hello Alyssa, We are very sorry to hear about your experience with Dividend Finance. It appears that we did call you recently regarding the status of this issue and have been unable to reach you. Our team would be happy to discuss this further with you if you have any questions by emailing homeowners@dividendfinance.com, or calling us at 844.805.7100. Thank you.

Rated 5 out of 5 stars

The whole process was very good

The whole process was very good, I had no problem with anything, it was very simple. If I had a question, it was answered in a timely manner.

30 May 2021
Unprompted review
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Reply from Dividend Finance

Hi David, thank you so much for your positive comments about Dividend Finance! We are glad the financing process was smooth and easy!

Rated 5 out of 5 stars

Hurry, get your solar installed before the tax breaks go away!!!

The installation crew was professional, explained everything they were doing and were courteous. We are very pleased with the final look of the solar panels on our roof. The panels were installed very uniformly, all wires and connections completely hidden from view. The cost of the solar is less than our old electric bill, and we are getting tax breaks. Should have done this sooner :)

11 February 2021
Unprompted review
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Reply from Dividend Finance

Thank you for your review Dan. We are glad to hear that everything went seamlessly and you can now enjoy the benefits of owning your energy!

Rated 5 out of 5 stars

Thanks!The experience with Dividend has been…

The experience with Dividend has been smooth and completely transparent. I love that the payments are automatically deducted from my account with a friendly email reminder. Thank you Dividend

10 January 2021
Unprompted review
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Reply from Dividend Finance

Thank you for taking the time to review Sarah. We're happy you're pleased with the financing process!

Rated 4 out of 5 stars

fast prompt service

fast prompt service, no hidden charges all straight forward. For family on fixed income, was a dream come true!!

10 January 2021
Unprompted review
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Reply from Dividend Finance

Thank you for the great review Michael!

Rated 4 out of 5 stars

Dividend Finance has been great!

Dividend Finance has been great so far. I have had only online interaction and so far everything is going well and I am kept informed of everything. Makes it easy to deal with.

8 January 2021
Unprompted review
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Reply from Dividend Finance

Thank you for taking the time to leave us a review, Timothy!

Rated 5 out of 5 stars

Profit Finance is one of few excess…

Profit Finance is one of few excess home improvement credit money organizations that offer an adaptable advance term, low rate, and reasonable regularly scheduled installment fit to most people. I strongly prescribe Dividend Finance to anybody searching for home improvement in advance.

7 January 2021
Unprompted review
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Reply from Dividend Finance

Thank you for taking the time to review Alrick. We're happy you're pleased with the financing process!

Rated 5 out of 5 stars

It's a Beautiful Thing!

Everything dealing with the instillation of my purchase and the financing of the product has gone smoothly. Nothing to worry about. My payments will go auto pay each month and I'll soon be enjoying fresh air through my beautiful new windows.

3 January 2021
Unprompted review
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Reply from Dividend Finance

Thank you for your review Janice. We are glad to hear that everything went seamlessly and you can now enjoy the benefits of owning your energy!

Rated 4 out of 5 stars

I'm charging this to the Covid -19…

I'm charging this to the Covid -19 issue. Processing time could have been shorter. At installation it was found that the measurements for front window were wrong so it took extra time to remake the windows (3 windows). I was requested to sign off before the work was completed. I refused. Experience has taught me that no signing off until completion is the way to properly take care of business. All in all, the work was great and clean, Workers were professionals and thorough.

3 January 2021
Unprompted review
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Reply from Dividend Finance

Thank you for the review Bernita.

Rated 5 out of 5 stars

Our solar project was a great experience.

Our solar project was a great experience from beginning to end. Renu Energy Solutions have been amazing to work with the electrical and roof install teams were professional and courteous. The process of securing financing with Dividend was simple and quick. Great experience

31 December 2020
Unprompted review
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Reply from Dividend Finance

Christine, thank you so much for taking the time to leave us a review. We are thrilled to hear you had a seamless and fast financing process!

Rated 5 out of 5 stars

Easy!

Super easy and convenient. I'm busy and don't have time to deal with contractors but I never had to worry about anything with these guys.

22 December 2020
Unprompted review
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Reply from Dividend Finance

Thank you for taking the time to leave us a review, Tiffany!

Rated 5 out of 5 stars

Dividend Finance was Excellent in Every Way

Dividend Finance was very nice to work with and kept me informed every step of the way. I also appreciated how they always left contact information to answer any questions.

19 December 2020
Unprompted review
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Reply from Dividend Finance

We're happy to hear that the financing process was so quick and easy. Thank you for your review John!

Rated 5 out of 5 stars

Great experiences with Dividend!

My experience with Dividend has been just fine! So I hold a strong supporting referral for them.

18 December 2020
Unprompted review
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Reply from Dividend Finance

Thank you for taking the time to leave us a review Glen. We're happy you're pleased with the financing process!

Rated 5 out of 5 stars

Great no hassle financing.

Renu Solar plan used Dividend Financial for the financing, I had no issues, or worries with the complete project.

10 November 2020
Unprompted review
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Reply from Dividend Finance

Thank you for taking the time to leave us a review, Jeff!

Rated 5 out of 5 stars

The process was quick and went as…

The process was quick and went as explained with no surprises. Friendly sales people and installers.

7 November 2020
Unprompted review
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Reply from Dividend Finance

We're happy to hear that the financing process was so quick and easy. Thank you for your review Dee!

Rated 4 out of 5 stars

Momentum got us up and running in about…

Momentum got us up and running in about 3 months after the sale. We have had a few panels stop working or producing as much however the team has been working with us to get them replaced and fixed asap.

I was hesitant at first with giving a 4 star, but they have been tied up with COVID and everything else. Has been an issue for about a month now.

30 October 2020
Unprompted review
Rated 1 out of 5 stars

DIVIDEN solar is a company that cares…

DIVIDEN solar is a company that cares about themselves I've had a little problem with them I have reached out I've begged for help and nobody has been able to help once you been with them 17 months they pretty much just think you're your money Symbol. I've been speaking to a lot of their representatives and really begging for help guys please read your contract because if you don't it's written on stone and they have no options for you. Unless you fall behind in your payments .I really think they should consider how bring more the customer they are very cold. They forget that people like you or me keep them in business.

29 October 2020
Unprompted review
Dividend Finance logo

Reply from Dividend Finance

Hi Iris, We are sorry to hear about your experience with Dividend Finance. Our goal is always to provide our customers with the best possible financing experience and we are saddened to hear that this was not the case for you. Someone from our customer service team will be reaching out to you shortly. Thank you.

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