DivideBuy Reviews 

3,919
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 139 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the application process very easy and straightforward, often completed online with minimal hassle. People appreciated the quick decision-making and response times, which helped them secure financing rapidly. Many consumers highlighted the availability of interest-free payment plans, making purchases more affordable and manageable, supported by helpful and professional service. However, some customers encountered issues with payment processing, including delays in refunds or unexpected charges. A few people also noted challenges with the website, such as login difficulties or compatibility problems. Additionally, some reviewers expressed dissatisfaction when their finance applications were rejected without clear reasons.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, with many finding the application process... See more

Payment

Clients share ambiguous opinions on payment, with many reviewers expressing satisfaction with the ease of... See more

Service

Reviewers highlight positive aspects of service, with many praising the excellent and very good service... See more

Response time

Consumers generally report positive experiences with response times, noting quick responses and swift... See more

Website

Customers had ambiguous experiences with the website, with many reviewers finding it easy to navigate, quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well, having Octopus Energy as my supplier for many years we thought it time to look into Solar Panels, this is backed by DivideBuy making it really easy to finance over a number of years. We wen... See more

Company replied

Rated 5 out of 5 stars

I was faced with a very expensive veterinary bill not covered by insurance and was panicking about where to find the money. Usual lenders won’t give me a loan because I am too old. The decision was in... See more

Company replied

Rated 5 out of 5 stars

Really good able to pay over 6 months for my purchase which has made it possible for me to afford the purchase and interest free great service so far looking forward to buying with them again Thanks... See more

Company replied

Rated 5 out of 5 stars

Superb! Highly recommend this company. Quick decision and they have helped me secure a dream summer house with low cost interest free payments over 36 months. Would definitely use again.

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

Established in 2014, DivideBuy is a UK based consumer retailer credit provider, offering interest free finance in a simple, straightforward way for retailers and consumers. Our customers can spread the cost of their purchases from 2 to 12 months with hundreds of shops to choose from. Monthly instalments are chosen by you to suit your budget, all interest free and with no hidden fees. Plus, with your online account, you can see the status of your orders, make early repayments, and manage your personal information, all without having to contact us. Now that's smart.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.5

All reviews

(3,919)

136 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

To help my pet

It was straight forward to apply for the funds no problems at all application form was easy to fill in excellent service would recommend the company to friends and family

5 September 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Thank you for your review, Donna.

We're happy to hear that the application process was straightforward and easy to navigate. We appreciate your recommendation to friends and family and value your positive feedback!

All the best,
The DivideBuy Team

Rated 5 out of 5 stars

Amazing option to divide your payments…

Amazing option to divide your payments on your purchases.
Excellent

31 August 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Thank you, Angus.

We’re pleased you had a hassle-free experience setting up DivideBuy and were able to use our service to spread the cost of your purchase.

Best wishes,
The DivideBuy Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Quickly refunded a cancelled order when the seller completely messed up my order. Very professional.

2 September 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Thank you for your review, Dec.

We're happy to hear that our service met your expectations. We appreciate your positive feedback regarding the prompt refund for the cancelled order.

We hope to see you again soon,
The DivideBuy Team

Rated 5 out of 5 stars

Options to pick

Easy to choose the correct option for my budget. Application was smooth and easy to complete.

2 September 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Thank you, Clare.

We’re pleased you had a hassle-free experience setting up DivideBuy and were able to use our service to spread the cost of your purchase.

Best wishes,
The DivideBuy Team

Rated 5 out of 5 stars

Very straightforward

Very straightforward, with an easy process, I will definitely use this again.

2 September 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Thank you for your review, Lance.

We love it when customers find shopping with us so convenient, simple and hassle-free.

We hope to see you again soon!
The DivideBuy Team

Rated 4 out of 5 stars

Very good service

Very good service, quick

1 September 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Thank you, Joanne.

We’re pleased you had a hassle-free experience setting up DivideBuy and were able to use our service to spread the cost of your purchase.

Do let us know how we can help change your 4 star to a 5 star review!

Best wishes,
The DivideBuy Team

Rated 5 out of 5 stars

Simple process

Simple process, easy to navigate.

Detailed and prompt communication

28 August 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Thank you for your review.

Communication is important to us, so we’re glad that you found our communication useful. We love it when customers find shopping with us so easy.

We hope to see you again soon!
The DivideBuy Team

Rated 5 out of 5 stars

Straight forward to used

Straight forward to used, i have checked out at ease and very smooth, plus with no interest to be paid at the end, pay what you owed, I surely recommend them.

24 August 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Thank you for your review.

We’re pleased you had a hassle-free experience setting up DivideBuy and were able to use our service to spread the cost of your purchase.

Best wishes,
The DivideBuy Team

Rated 5 out of 5 stars

The process was easy and…

The process was easy and straightforward very happy as it all came together very professional many thanks...

20 August 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Thank you, Garry.

We’re delighted you had such a positive experience shopping with DivideBuy!

Take care,
The DivideBuy Team

Rated 5 out of 5 stars

Really easy process.

It was a really easy webpage and the process was easy to follow and quick.

24 August 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Thank you for your review, Valerie.

We love it when customers find shopping with us so convenient, simple and hassle-free.

We hope to see you again soon!
The DivideBuy Team

Rated 4 out of 5 stars

I have opted the services to pay my AAT…

I have opted the services to pay my AAT Fee, and got it in few minutes without mark-up.

20 August 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Thank you, Muhammad.

We love to hear when customers find shopping with us so easy!

We hope to see you again soon,
The DivideBuy Team

Rated 5 out of 5 stars

Very easy to apply and so helpful to…

Very easy to apply and so helpful to spread the cost over time thankyou

19 August 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Thank you for your review, Sarah.

We're happy to hear that the application process was easy for you. We're also glad our payment options were helpful and convenient for your needs.

All the best,
The DivideBuy Team

Rated 4 out of 5 stars

Keeping me informed as and when…

Keeping me informed as and when necessary.

19 August 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Thank you for your review.

Communication is important to us, so we’re glad that you found our communication useful.

Do let us know how we can help change your 4 star to a 5 star review!

We hope to see you again soon!
The DivideBuy Team

Rated 5 out of 5 stars

Bought a side with 12 installments

Bought a side with 12 installments. Only 3 left, everything went smoothly from the beginning. It’s 5 star for me.

20 August 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Thank you, Janos.

We’re pleased you had a hassle-free experience using DivideBuy and were able to use our service to spread the cost of your purchase.

Best wishes,
The DivideBuy Team

Rated 5 out of 5 stars

Was really happy how quick the response…

Was really happy how quick the response was for the decision as thank you to this company my baby girl zuki could have an operation at the vets so a big thank you

18 August 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Thank you, Mary.

We’re pleased you had a hassle-free experience setting up DivideBuy and were able to use our service to spread the cost of your purchase.

Best wishes,
The DivideBuy Team

Rated 3 out of 5 stars

As expected

As expected. Nothing to add - plus or minus.

18 August 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Thank you for your review, Neil.

We appreciate your feedback and are glad our product met your expectations.

Do let us know how we can help change your 3 star to a 5 star review!

All the best,
The DivideBuy Team

Rated 5 out of 5 stars

Very good company to deal with

Very good company to deal with

18 August 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Thank you for your review.

We're happy to hear that you had a very good experience. Thank you for your positive feedback, we appreciate it.

All the best,
The DivideBuy Team

Rated 5 out of 5 stars

So happy

I can’t believe how easy it was to apply and quick it was.to find out straight away and to choose your own payment plan was great thank you DB.

17 August 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Hi Tracey, thanks for your review - we really appreciate this.

We're happy to hear that the application process was easy and quick for you. It's great you were able to choose your own payment plan.

Kind regards,
The DivideBuy Team

Rated 5 out of 5 stars

Very helpful

Very helpful, thank you

10 August 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Thank you for your review, Valeria.

We're happy to hear that we could help. Thank you for your feedback.

Warmest regards,
The DivideBuy Team

Rated 5 out of 5 stars

The form wss simple to complete

The form wss simple to complete. Easy to understand and very clearly expressed. Navigation was straightforward.

11 August 2025
Unprompted review
DivideBuy logo

Reply from DivideBuy

Thank you for your review.

We're happy to hear that the form was simple to complete and easy to understand. We appreciate your feedback on the straightforward navigation and clear expression.

Kind regards,
The DivideBuy Team

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