Diverswearhouse Reviews 5

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

3.2

Average

TrustScore 3 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Do NOT use there online web shop!!!

I purchase a divers watch in April. I was told that the watch was in back order from the supleyer. Fair enough, I waited. I herad nothing! I have tried to get in contact with the company, send numerous mails, called once a week, but either I can't get through ore they don't return my calls. So now 4 month have past and I am begging to accept the loss of 80 pounds ( a lot of money in my economi! ).
I strongly recommend NOT to use this online shop!

22 August 2016
Unprompted review
Rated 5 out of 5 stars

Much Improved

The new management seems to have really made improvements since taking over recently. Good prices and a good service. Well done.

10 July 2015
Unprompted review
Rated 5 out of 5 stars

Great customer service, very helpful!

I ordered a diving mask and didn t realise there were slightly different design specs. I phoned the shop after making my order online and they were so helpful about advice and put the correct mask straight in the post that day to ensure I got it in time for my diving holiday.
Also had very friendly and helpful e mails about my order.
Recommended !

24 July 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Have searched the internet for all the best deals & found diverswearhouse to have some great prices. From placing my order I have found the service to be very good & the delivery to be very quick. Can highly recommend. Will definitely use again.

18 December 2013
Unprompted review
Rated 5 out of 5 stars

Honest, good service and great people

My name is Katherine and I run a Dive School in Greece. I am writing to you as recently you sold equipment to one of my Divemater Trainees - a girl called Zoe. She came to your shop with her Grandfather Dave Higgs. I believe Lawrie served her. Well she has arrived here in Greece and I would like to say a big thank you.
Your sales person Lawrie did a really really good job. The kit fits perfectly, its the right level for what she needs and you did the package for a really good price. Its so nice to come across other schools that sell to the needs and budgets of the student rather than off loading old or unpopular kit. I just thought you might like some feedback and to be told that your sales guy did an really nice job,

29 April 2013
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look