I ordered on May 6th 2026, specifically for a special event in late june. Today is 7/19/26. No shoes ORDER #15558 They did give me a 25% refund. Problem is they promised to ship end of Jun... See more
Company replied
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I ordered on May 6th 2026, specifically for a special event in late june. Today is 7/19/26. No shoes ORDER #15558 They did give me a 25% refund. Problem is they promised to ship end of Jun... See more
Company replied
Ordered the shoes Monday 13th April 2026 yes that's 3 months ago !! and STILL no sign of shoes (order number 15375 in case Joao the boss is reading this ! he should be ) contacted the so... See more
Company replied
I loved the basic design of the shoes. Simple and yet different. I customised and ordered without any problems. I was assisted correctly when deciding on the shoesize and kept informed about the proce... See more
Unique shoes. High quality manufacturing. Attention to detail, there is not a stitch out of place. Fun to wear a one off shoe, and personalized. It creates a huge "be yourself" effect among people. W... See more
DiVERGE offers premium handcrafted sneakers that you can customize, ethically made to order in Portugal.
Rua Marco de Simães, 75, 4615-414, Macieira da Lixa, Portugal
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Replied to 100% of negative reviews
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I specifically designed or coordinated the color blocking of the sneakers I chose. Which is great fun and personally very satisfying to create a unique color scheme. A customer relations team member Mary is her name helped with choosing the correct size which was spot on her help in this matter was indispensable and saved us all from sizing issues. And yes, the sneakers arrived rather quickly and perfect, beautiful color leather and well made. I’m impressed with the quality all around…you too should consider creating your own personalized color blocked sneakers you won’t regret it. Thank you DiVERGE. It was a pleasure to work with your team. Love my DiVERGE sneakers.
I love my sneakers a lot and think you’re on to a great idea. There’s good support for the arch and a comfortable bounce. The only problem I have is that with one shoe the leather bends just where my toes meet the rest of the foot and is uncomfortable when I bend my foot. The other foot is fine. I’m hoping this will soften with time. I have wondered if I should ask a should ask a shoemaker to stretch it. Perhaps you have some advice? Maybe I should get lace ups next time.

Reply from Diverge Sneakers
Wonderfull handcrafted sneakers!
Clean design, smooth leather, stiches are perfect!
The scent of new pair of shoes reminds me on my visit at the shoemaker as a child.
DIVERGE - 100% recommendation!
Best regards,
Mia
I have owned 2 pairs of the Diverge sneakers. They are absolutely first class!! I love the ability to design your own! My only ask would be more colour options, but this is a truly minor ask. Would I buy from them again, 100%
Exceptional service from start to end, kept me in the loop on the build journey from start to finish. As for the sneakers themselves, beyond criticism, they are absolutely way above my expectations… thoroughly recommended!
First class service from Diverge, took my order and reconfirm sizes and assure me about my selection. Once I got the sneakers. Best most comfortable pair I have. Absolutely the best. Thanks
Took soo long to get made, apparently there was manufacturing with employees and needed time off! Cause I have ordered 2 pairs of sneakers from you guys and still deciding to order another pair for my brother, but not to sure it would be here in time, can you please reassure me that this won’t happen again

Reply from Diverge Sneakers
I got my sneakers and OMG! they are perfect, even better than in photos! All materials are of such a good quality and I just love all the small details about design, for example how shoelaces are hidden from the inside. Also when I got them they still had the smell of glue so it reminded me that it's not mass production! It was so easy to arrange everything with the Diverge team and making of sneakers and delivery was super fast. Really good job!
Great customer Service and a great product
The website is great fun to create your own style.
I made an order for vegan sneakers with a tight deadline as I needed them for an event (you have to take into account two weeks production for your personalised sneakers) I was getting worried they wouldn’t arrive in time. The customer service was quick, friendly, and efficient.
They arrived in time and I love them. Excellent quality, very comfortable, and unique. New fan of Diverge with the most unique and cool vegan shoes I could find and I spent weeks trawling the Internet trying to find vegan shoes that didn’t look boring.
Will definitely be getting more.
I’m very satisfied with my new sneakers and can recommend Diverge to others who want to wear unique and high performance shoes :)
Never been a fan of trainers until I received my first pair today. The design is better than the online photos. Being able to customise the shoe is one of my favourite features with bespoke shoemakers. A minor complaint, turn around time and communications. Took nearly one month to receive, emails went non responded. Overall, very satisfied. The box is nice. The note, a delightful touch. If they wear as good as they look. Will order again soon.
I loved the basic design of the shoes. Simple and yet different. I customised and ordered without any problems. I was assisted correctly when deciding on the shoesize and kept informed about the process of making and delivering the shoes. They fit comfortably and look exactly like I imagined. I can only wish more companies would think alike and offer similar service. Thanks for an experience that goes beyond simple shoe-shopping!
Minimal Low, one with Lacing, another identical minimal low with Rubber Lauingen. Both fit well, but the traditional lacing fit less propper at the outer malleolus. Don't know why??
Adding an extra insole makes it alright, but the outer rim at the ankle differs a but.

Reply from Diverge Sneakers
good service
Nice product, handmade, perfect fit Nice design
+ colors and textures correspond very well to the website pictures !
+ confortable
+ nice customer service contacts
So much care was given to create a great fit for me. And the end result was perfect! I love wearing one of a kind sneakers! The customer service was on another level too - thank you guys!
I appreciate Mary for all of her assistance. I really like my sneakers, they are one of a kind. The craftsmanship that’s put into them and lastly the cause that means so much to DiVERGE in helping young people. I championed this very much. Thank you. MC
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