Ditzy Doll Reviews 

444
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the items are very affordable, offering fantastic value and wonderful fragrances compared to other options available online. People also appreciate the wide selection of available products, noting that orders are dispatched promptly, tracked well, and arrive safely. Some reviewers were not happy with occasional product issues, noting that some items arrived damaged, lacked usefulness, or were quite poor in quality. A few people also experienced problems with unexpected discrepancies, such as receiving different books than pictured or facing higher costs through third party sellers.

What people talk about most

Product

People report positive experiences with product, highlighting great prices, a wide selection, and items... See more

Delivery service

Consumers find delivery service to be prompt, fast, and punctual. Reviewers report that orders arrive quickly... See more

Price

Reviewers highlight positive aspects of price, noting that items are very reasonably priced and often cheaper... See more

Quality

Customers consistently note positive experiences with quality, highlighting great items, gorgeous fragrances,... See more

Order

Clients share satisfaction on order experiences, noting an easy process, prompt delivery within a week, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great quality and great prices. One item was missing from my order but was quickly dealt with by customer care. Have ordered from on previous occasion and was very satisfied with my purchases.

Rated 5 out of 5 stars

From ordering through to delivery everything was smooth sailing. I found a few things I was interested in inc birthday cards, calendars (for 2027), gifts for my grandsons and all very reasonably pri... See more

Rated 5 out of 5 stars

Items all came as described, in good condition, and delivery was very fast. Great prices too. Kids’ Christmas stockings sorted more or less in a few clicks - thank you!

Rated 5 out of 5 stars

i have been looking for this item for months could not find it anywhere my sister found it and got it for me and also for herself we both use it every day thank you so much lovexxx


Company details

  1. Beauty Product Supplier

Written by the company

I started our online store back in 2016, I have teamed up with amazing value brands such as W7 and Technic to bring top quality cosmetics at affordable prices.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

444 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(444)

52 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor customer service …

Order arrived quickly and well packaged 9 items ordered 8 were as ordered 1was totally wrong emailed customer support for advice on how to return. As returns are free for items not as described still waiting after 4 days for a reply won't waste any more of my hard earned money with this company

6 February 2024
Unprompted review
Ditzy Doll logo

Reply from Ditzy Doll

Hello Louisa, I am so sorry to hear about this. We have not received an email from yourselves but we have reached out to you this morning and hopefully we can get this resolved for you by either sending a replacement or a refund on the missing product. We do hope we can get this sorted for you in a timely manner.
Thanks, Lydia x

Rated 5 out of 5 stars

Fantastic

Fantastic, received items promptly, exactly what I was looking for :) many thanks

8 January 2024
Rated 5 out of 5 stars

Very quick service.

Very quick service.

Lots of items purchased for a fraction of the prices from elsewhere.
Wondefully packaged and sent via a great delivery service too.

8 January 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look