only good thing about it is the range of movies, which you can barely even watch anyways due to the extreme amount of lag that has been ongoing for years, and only seems to be getting worse despite th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am a huge fan of Star Wars
I am a huge fan of Star Wars, but recent behavior of this company has left me wondering.
Loud adds, poorly placed
Adds are all over the place, between and in the middle of shows... Also extremally loud! What are you even doing... Why am I paying for this crap...
I am boycotting Disney and so should…
I am boycotting Disney and so should everyone else. Shameful
Contemptible
The act of cancellation Jimmy Kimmel "Talk-Show" was a scandalous and detestable act. It has forced me to cancel my subscription with your dishonourable company.
The lack of spine made me cancel their…
The lack of spine made me cancel their services
Celebrates and enables tyrant…
Celebrates and enables tyrant autocracy. Terrible service to humankind.
Jimmy Kimmel brought me here.
I rejoined to watch Alien Earth. Would have stayed. But really? You fire Jimmy Kimmel for suggesting Trump's ridiculous response to Charlie Kirk's death, wasn't exactly that? Bye Disney, cancelling again.
Utter utter garbage
The app login doesn't work. It sends you into a loop.
I've spend 20 minutes trying to restart my sub and have now given up.
I've got better things to do with my time than waste it on this garbage.
Sold out to Trump
Sold out to Trump. Cancelling Kimmel and freedom of speech (when he didn't really say anything) is truly pathetic. Grow a backbone Disney.
Pathetic bending over for orange man
Jimmy Kimmel..
Disney started by a pdf now being controlled by one..
I won't be using Disney's services…
I won't be using Disney's services again. This isn't a burst of emotion, a reaction to fashion, or something that a new hit show or tempting discount could undo. I've weighed it carefully and my decision is firm.
Disney built its name on creativity and courage,
yet its recent decision to silence a satirist shows how quickly those ideals can be abandoned. Satire has always existed to prod the powerful- whoever they are-and a company that claims to celebrate imagination should defend that principle, not retreat from it. By choosing timidity over integrity, Disney has signaled that a raised eyebrow is enough to close the curtain. That is not stewardship of culture-it is surrender.
Terrible experience.
WTF DISNEY
As a major provider I find it very upsetting that you would fold to a wannabe DICTATOR! I was just in the process of obtaining your services but you have chosen to bow down to DJTrump and cancelled Jimmy Kimmel!!! WTF is wrong with America…… You are quickly becoming Russia, next stop is North Korea
Far right apologists
Was going to join Disney plus to watch Alien Earth. As big a fan as I am of the Aliens franchise, I cannot give money to a company that sacks Jimmy Kimmel simply because one of his jokes angered the orange Mussolini
Unintelligent tech
The app is completely unintuitive. It's slow to respond, prone to glitches and frequently lags during playback - even with excellent wifi speeds. The content is good but regarding the technology, take a lesson from Netflix and do better.
Repeatedly let down
The app consistently fails to work properly on my Chromebook—both the browser and Android app versions. Despite trying every troubleshooting step imaginable, the issue persists.
What’s worse is the customer service. I’ve contacted them several times, and each time I’ve been promised a callback from a manager. Not once has that happened. It feels like a scripted response designed to pacify rather than resolve. I’ve been patient, polite, and persistent, but the lack of follow-through is unacceptable.
Disney+ is a premium service, and I expect premium support. Instead, I’ve been left chasing empty promises and wasting hours trying to fix something that should just work. Furthermore, I keep getting charged. One advisor even said if I am not happy, I should cancel!!!
If you’re considering subscribing and using it on a Chromebook, be warned—support may not be there when you need it most.
Login process via qr code is full of…
Login process via qr code is full of bugs. Can't believe UX on this app and it comes from that big company.
Bad bad bad bad
Excellent streaming service if you can get a free subscription
I have a free annual subscription to Disney+ (with adverts) via my bank. As I don't pay a subscription, it's great value and I don't feel the need to watch it all the time to get my monies worth!
The platform sometimes has glitches but turning it off and on again normally resolves it.
The selection of shows is pretty good. We enjoy Only Murders In The Building but we're also watching retro shows like X-files. If you can get an offer, this is a great streaming service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








