Sweet Home Vacation Reviews 

219
•
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Almost anything that could go wrong did. From lack of bowls,plates, pots and pans to hole in the ceiling that leaked whenever it rained,microwave that worked when it wanted,kitchen fridge leaking wate... See more

Rated 2 out of 5 stars

The individual representative from sweet homes who helped us arrange our stay in Florida was GREAT to deal with. She was very nice on the phone and would respond to emails right away. However, the h... See more

Company replied

Rated 5 out of 5 stars

We rented the property for our kids and grandkids to spend their spring break in Florida. The house was perfect, lots of room for everyone and the location was very central to all of the venues. The... See more

Company replied

Rated 1 out of 5 stars

I was in the shower when my wife started yelling from below. The tubs pipes were leaking and coming through the bottom floor ceiling into the kitchen. We had to leave for the day and they said they wo... See more

Company details

  1. Vacation Rental
  2. also in
  3. Travel Agency

Information provided by various external sources

Welcome to Sweet Home Vacation! Established in 2010, we have now grown to over 1800+ beautiful homes around Walt Disney World in Orlando Florida, and have welcomed thousands of happy guests to our homes. If you have any questions about our homes, please feel free to contact us at any time and our Reservations Team will do our best to assist you. We will make sure you find a beautiful home that suit your needs for your next Dream Vacation in the Orlando area!


Contact info

1.8

Poor

TrustScore 2 out of 5

219 reviews

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Rated 5 out of 5 stars

This is our 3rd year using Sweet Home…

This is our 3rd year using Sweet Home Vacations for our golf trip. This is the second year that I have worked with Cristina Hollins in setting up our Villa stay. She is the reason I have given Sweet Home a 5 Star rating. Very very helpful and if something happens during our stay, she has been hands on in helping get whatever it may be taken care of.

Thank you Cristina for all your help.

John Walter

3 June 2019
Unprompted review
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Reply from Sweet Home Vacation

Hi John,

Thank you for the wonderful review! We are excited to hear that you enjoyed your golf trip. Please let us know if you are looking to book a future stay, we would love to give you a special discount. We look forward to welcoming you back! Kind Regards, Sweet Home Vacation

Kind Regards,
Sweet Home Vacation

Rated 5 out of 5 stars

The house is really spacious

The house is really spacious. I would recommend this place to anyone.

31 May 2019
Unprompted review
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Reply from Sweet Home Vacation

Hi Dafnie,

We are happy to hear that you enjoyed your stay in one of our homes! Please don't hesitate to reach us for future bookings in Orlando area, we would love to offer you a return guest discount. Thank you for choosing Sweet Home Vacation!

Kind Regards,
Sweet Home Vacation

Rated 4 out of 5 stars

The visit was very good

The visit was very good, except the problem at the acces codes, because the ones that send to me was wrong.
After my call, they send the corrects codes and everything was great.

24 May 2019
Unprompted review
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Reply from Sweet Home Vacation

Hi Patricio,

We apologize for the inconvenience during your stay in one of our homes. Our property manager is available 24/7 for assistance during your stay. Please feel free to contact us for your future bookings! We also would love to offer you a return guest discount. Thank you for choosing Sweet Home Vacation!

Kind Regards,
Sweet Home Vacation

Rated 5 out of 5 stars

great place would stay there again

great place would stay there again. close to restaurants and Disney world

24 May 2019
Unprompted review
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Reply from Sweet Home Vacation

Hi Wanda,

We are glad to hear that you enjoyed your stay in one of our homes. We offer over 2000 homes in the Orlando area at an affordable price ranging from 2 bedrooms to 12 bedrooms. Please feel free to reach us, we do offer a return guest discount. Thank you for booking with Sweet Home Vacation and it was a pleasure hosting your stay!

Kind Regards,
Sweet Home Vacation

Rated 5 out of 5 stars

We would stay here again!

Excellent. The system for checking in and out was smooth and easy. The house was really lovely. It helped make our Disney vacation even more magical.

18 May 2019
Unprompted review
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Reply from Sweet Home Vacation

Hi Seth,

Hi Seth,

We are happy to hear that you enjoyed your stay in one of our homes. If you are looking to book a future stay, please feel free to contact us. We would love to offer return guest discount to you and your family. Thank you for booking with us and we hope to have you as our guest again!

Kind Regards,
Sweet Home Vacation

Rated 5 out of 5 stars

Well satisfied

When we arrived in the community it was very obvious the living arrangements would be emasculate. The yard maintenance and cleanliness was superior. Inside the home it was clean, fresh and well kept. I would recommend friends to stay there.

16 May 2019
Unprompted review
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Reply from Sweet Home Vacation

Hi Cynthia,

Thank you for your kind words and praises! We are happy to hear that you liked one of our homes. We also offer a return guest discount to your family and friends. Please let us know if you are planning to book a future stay. We look forward to having you back as a guest!

Kind Regards,

Sweet Home Vacation

Rated 5 out of 5 stars

My family and I loved the house and it…

My family and I loved the house and it is a great location.

9 May 2019
Unprompted review
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Reply from Sweet Home Vacation

Hi Tracy,

We are glad to hear that you enjoyed your stay in one of our homes. Please feel free to let us know if you are planning to book a vacation home in Orlando area in the future. Thank you for your kind feedback and it was a pleasure hosting your stay!

Kind Regards,
Sweet Home Vacation

Rated 5 out of 5 stars

Had a great experience

Had a great experience! Would use again

9 May 2019
Unprompted review
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Reply from Sweet Home Vacation

Hi Kelly,

We are pleased to hear that you enjoyed your stay. Please let us know if you are planning to book one of our homes again for your future stays. Thank you for booking with us and we would love to have you as our guest again.

Kind Regards,
Sweet Home Vacation

Rated 4 out of 5 stars

Everything was fine at the house except…

Everything was fine at the house except the floor was not clean.

13 April 2019
Unprompted review
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Reply from Sweet Home Vacation

Hi Bernice,

Thank you for taking your time to leave us a review!
We apologize for the cleanliness issue you encountered. We do have a professional carpet cleaning arranged in our homes periodically.
We passed on the notes to the property manager and have it inspected once again.
Please feel free to reach us if you are looking to book a future stay. We would love to welcome you back with a return guest discount!
Thank you again for booking with us and it was a pleasure hosting your stay.

Kind Regards,
Sweet Home Vacation

Rated 5 out of 5 stars

Love the House

Great Stay Very Spacious Only problem garbage disposal didn't work other then that We Loved it

11 April 2019
Unprompted review
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Reply from Sweet Home Vacation

Hi Shavon,

Thank you for taking your time to share your experience!
It is great to hear that you had a great stay.
We apologize for the inconvenience you had with the garbage disposal, we have arranged the maintenance team to have it repaired.
Thanks again for booking with us and it was a pleasure hosting your stay!

Kind Regards,
Sweet Home Vacation

Rated 5 out of 5 stars

Great to work with!

Great communication, very responsive both before and during our rental period. Willing to provide a more reasonable pool heating rate given our extended stay which was very much appreciated

11 April 2019
Unprompted review
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Reply from Sweet Home Vacation

Hi David,

Thank you for your kind words and praises!
Please feel free to let us know if you have any questions regarding your stay. We are always happy to assist you in making your vacation enjoyable.
We loved having you as our guest! Looking forward to welcoming you back!

Kind Regards,
Sweet Home Vacation

Rated 5 out of 5 stars

Great location and amenities!

We stayed at the Villas at Seven Dwarfs Lane for a week and loved it. It was spacious and had everything we needed during our stay. Our kids especially loved the pool, hot tub, and splash pad. We spent one day at Disney and one at the ocean, but the kids were just as happy the rest of the time hanging out in the pool! Stores and restaurants are very close by, so it was easy to get anything we needed. We are looking forward to visiting again soon!

9 April 2019
Unprompted review
Sweet Home Vacation logo

Reply from Sweet Home Vacation

Hi Sylvia,

Thank you for sharing your experience and it's great to hear that you enjoyed your stay! We actually offer over 2000 units in Orlando area. Please let us know if you are looking to book a future stay, we do offer a return guest discount. We look forward to welcoming you back!

Kind Regards,
Sweet Home Vacation

Rated 5 out of 5 stars

Need more reps like Dara!!!!

Dara is absolutely a wonderful rep. She has a lot of patience and make sure you and your family stay is wonderful and comfortable. Thanks Dara for working with me and helping me reserve two beautiful homes for my family vacation. Keep up the great work !

2 April 2019
Unprompted review
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Reply from Sweet Home Vacation

Hi Brittany,

We love hearing about how our reservation agents are making a difference in our guest's experience. Thank you for taking the time to leave such a kind review of our Dara and thank you for choosing Sweet Home Vacation.

Rated 4 out of 5 stars

Second time book vacation from sweet…

Second time book vacation from sweet home vacation, easy to find houses and nice services.

26 March 2019
Unprompted review
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Reply from Sweet Home Vacation

Hi Xiaolu,

Thanks for leaving your feedback! We hope you had a great stay and would love to have you as our guest again!

Kind Regards, Sweet Home Vacation.

Rated 5 out of 5 stars

our Disney trip made better

I travelled with my four grown children (16-26) and we thoroughly appreciated the 4 bedroom, 3 bath townhouse we rented. The kitchen was fully equipped and at the end of each day at the parks we felt like we were coming home.
The gated community helped us to feel safe, even taking evening walks in the neighbourhood. Both the home and the neighbourhood was clean and welcoming.

26 March 2019
Unprompted review
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Reply from Sweet Home Vacation

Hi Sherry,

We are glad to hear that we were able to make your Disney trip better with your children and grandchildren! We would be happy to welcome you back to our home in the future and would love to offer you a special return guest discount.

Thank you for choosing Sweet Home Vacation and it was a pleasure hosting your stay!

Rated 5 out of 5 stars

Great place for a family

The condo was clean, well appointed, and convenient to Disney. It’s also close to the resort pool and water park. Company was easy to deal with. A couple of minor things - the condo is not the one shown in the photos, and, while there are instructions to hand wash all cookware, there are no scrubbers or soap provided with which to do so.

14 March 2019
Unprompted review
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Reply from Sweet Home Vacation

Hi Colin,

Thank you for your valuable feedback, we hope you enjoyed your stay. Please let us know if you are looking to book a future stay, we do offer a return guest discount. We hope to host your stay again at our home!

Thank you for choosing Sweet Home Vacation.

Rated 5 out of 5 stars

I had an excellent experience with…Dara Lee

I had an excellent experience with Dara-Lee, she was patient, caring, knowledgeable,and professional.

7 March 2019
Unprompted review
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Reply from Sweet Home Vacation

Hi Sandra,

we love hearing about the great experiences you have with our Sweet Home Vacation team members and we appreciate you taking the time to share this excellent experience with everyone!

Thank you for booking with Sweet Home Vacation.

Rated 5 out of 5 stars

great place to get away to

Every year I take my family to Florida for spring training. This year we took my grandkids ages 2 and made it a baseball and Disney Vacation. The home was way more than I could have imagined at the price. Large rooms very clean in a gated community with lots of things for kids to do. Dara was great in communication with me and everything we needed. Highly recommend and will try and book with them next year for a little winter fun and getaway.

6 March 2019
Unprompted review
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Reply from Sweet Home Vacation

Hi Tim, we really appreciate you taking the time to leave such a well thought out and thorough review. We are happy to hear that we were able to provide you with excellent service and accommodation during your stay. We would love to offer you a return guest discount to have you back again soon in the future. Thank you for booking with Sweet Home Vacation!

Rated 5 out of 5 stars

Best in class

This was the best vacation our family has had in a long time! The follow up was amazing. Customer service top notch. I cannot say anything negative.

1 March 2019
Unprompted review
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Reply from Sweet Home Vacation

Hi Neal, it's so nice to hear your positive feedback on your stay at our home, we're glad that we were able to meet all of your expectations. As a courtesy, we would love to offer you a return guest discount to have you back again sometime in the future. Hope to see you again soon, Sweet Home Vacation.

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