Discounted Bikes - Shropshire  Reviews 

94
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The first thing to say is there was no one who could compete with the price. Communication was second to none. Kev even replied to me while he was on holiday. The only thing that let them down was no... See more

Rated 5 out of 5 stars

Fantastic price for a great bike. The Claud Butler Ridge was delivered within 48 hours. A tiny issue with the front wheel which needed to be trued was easily solved at no cost to myself. The bike itse... See more

Rated 5 out of 5 stars

Very helpful, friendly and personal service with great communication. I dealt with "Kev" who went above and beyond to ensure my son's new EBike arrived on time for his Birthday. Great after sales... See more

Rated 5 out of 5 stars

First time ordering with this company can not recommend them enough first class with everything 👍

Company details

  1. Bicycle Store

Written by the company

We are an online discounted bike shop, offering brand new, genuine, bikes, accessories, components and clothing direct to the consumer with huge discounts. As a family run business, we work together to keep our costs low, and are very passionate about customer service. Check out our recent reviews. We offer nationwide delivery, click and collect and free local delivery within 20 miles of Shrewsbury for orders over £100. We sell via our website and Ebay. We also supply high street bike shops, please contact us via our website to discuss this.


Contact info

4.8

Excellent

TrustScore 5 out of 5

94 reviews

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4.8

All reviews

(94)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Would definitely buy from again

Would definitely buy from again - they were quick and efficient. There was a slight problem but they contacted the manufacturer and sorted out a replacement part on my behalf. I have a very happy daughter who loves her new bike.

21 January 2025
Rated 5 out of 5 stars

Gorgeous bike

Easy online ordering. Product was delivered very quickly and was exactly as advertised. Gorgeous girls bike in a traditional style.

25 November 2024
Rated 2 out of 5 stars

Hugely disappointed by Discounted…

Hugely disappointed by Discounted Bikes. Purchased a frog 44 bike for my daughter as a Christmas present, but it arrived without having any assembly before sending out. I'm talking nothing - the brakes weren't connected, the reflectors weren't connected, the chain guard wasn't installed nor were the mudguards or even the bell. I expected the pedals to be removed and the handlbars turned round, that's fair enough, but they had done nothing at all to prepare it.
Unfortunately there are no instructions as to how to fit any of these things, so I've now spent ages trying to work out how they go together.
Really poor service from Discounted Bikes.

26 November 2024
Unprompted review
Discounted Bikes - Shropshire  logo

Reply from Discounted Bikes - Shropshire

Hi Scott, thanks for your feedback, we are sorry we didn't meet your expectations. As an online only bike shop, some of the bikes we sell need more preparation than others. Sadly Frog bikes come in to us as you've explained, other brands do a lot more to prepare bikes for customers, and in most cases, it's just the pedals and handlebars as you've explained. We have covered the cost of setting up the bike for other customers who reached out to us to discuss, I'm really sorry we didn't get this opportunity with yourself.
We hope you're little one enjoys their discounted Frog, and has many hours of fun in the outdoors.
Kind regards
Michelle

Rated 5 out of 5 stars

Great service

Great service, communication very good, product looks great, although still to be road tested by my granddaughter…

3 December 2024
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Reply from Discounted Bikes - Shropshire

Thanks Colin, hopefuly the road test goes well!

Rated 5 out of 5 stars

Fantastic service

Fantastic service, great price and fast shipping.
Couldn’t ask for more. If need will definitely buy again ⭐️⭐️⭐️⭐️⭐️

2 December 2024
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Reply from Discounted Bikes - Shropshire

Ah thank you so much :) We aim to please

Rated 5 out of 5 stars

Amazing company at great prices

Amazing company at great prices. Kev was extremely friendly and helpful on the phone, great communication and quick delivery.
Thankyou very much and will be recommending to everybody I know, will definitely use again.

20 November 2024
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Reply from Discounted Bikes - Shropshire

Thank you Nicholas, we hope your daughter LOVES her new Bike!

Rated 5 out of 5 stars

Very best prices

Very best prices, excellent communication and swift delivery - very happy!

4 November 2024
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Reply from Discounted Bikes - Shropshire

Thanks Chris 🤝

Rated 5 out of 5 stars

Great service

Great service, really pleased with the Reid bike I bought for my daughter. Kevin was keen that we went home with exactly the right size to ensure we got value for money.

12 July 2024
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Reply from Discounted Bikes - Shropshire

You're welcome Taya, we hope to serve you again 🤝

Rated 5 out of 5 stars

Happy Customer

Lovely bike.... I am sure my daughter will enjoy it.
Good communication throughout, thank you.

20 June 2024
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Reply from Discounted Bikes - Shropshire

Aww we hope your daughters enjoying her bike 😊

Rated 5 out of 5 stars

Great service

Great service, very friendly and helpful. The bike I purchased is so lovely !
Thank you very much 😊

24 May 2024
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Reply from Discounted Bikes - Shropshire

You're so welcome 😊

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