Diroma1980 Reviews 

414
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and stunning design of the products, often noting they look even better in person and fit perfectly. Many people highlight the exceptional service and communication, describing the ordering process as smooth and outstanding. Reviewers frequently commend the fast and efficient delivery, with items often arriving sooner than expected, even for international orders. However, some customers also noted concerns regarding shipping services, including unexpected additional customs fees, a lack of transparency about these costs, and occasional longer delivery times.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers praising the exceptional... See more

Quality

Customers consistently note positive experiences with quality, frequently describing products as outstanding,... See more

Delivery service

Customers generally express satisfaction with the delivery service, often highlighting fast shipping and... See more

Service

Reviewers highlight positive aspects of service, with many customers finding the service and product to be up... See more

Order

Reviewers mention positive feedback about their order experience, with many expressing satisfaction and plans... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Product is great as always! Unfortunately Royal mail fumbled the package somehow and as soon as I alerted the Di Roma team something was wrong they immediately got on the phone and made sure Royal... See more

Rated 5 out of 5 stars

The item arrived faster and before expected, despite being shipped from another country, compared to items I’ve ordered in the US. Also, the packaging was unique and stylish with a subtle hint of a go... See more

Rated 5 out of 5 stars

Amazing products, service and shipping timelines. No one likes taxes and tariffs but that is well beyond Angelo’s control. I will continue to pick out the products I want and recognize the obligat... See more

Rated 5 out of 5 stars

First and foremost, the ties, with their design and craftsmanship, are a cut above any other ties at this price point. They could easily sell for $200 in a high-end Men's store in the US. Love the w... See more


Company details

  1. Tuxedo Shop
  2. Fashion Accessories Store
  3. Men's Tailor

Written by the company

Refined excellence, unparalleled Made in Italy craftsmanship expressing the Art of Tradition. Here at Diroma1980 we care about our customers before, during and after purchase.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

414 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(414)

87 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb neckties for the distinguished…

Superb neckties for the distinguished gentleman.
I bought 2 neckties and immediately bought another 3 after wearing them for the first time. The quality, the appropriate width, the craftsmanship, everything is brilliantly designed and executed. The ties might seem expensive at first glance but they are actually quite affordable considering the market segment the compete in. I can wholeheartedly recommend them!

2 March 2026
Rated 5 out of 5 stars

The item arrived faster and before…

The item arrived faster and before expected, despite being shipped from another country, compared to items I’ve ordered in the US. Also, the packaging was unique and stylish with a subtle hint of a good smelling cologne when opened!

23 February 2026
Rated 5 out of 5 stars

authentic & time-less

I have to say this as someone who is completely, hopelessly obsessed with classic styles — the tailoring, the textures, the quiet elegance that defined another era — I genuinely found Droma1980 unparalleled.
There’s something about the way they capture that timeless sophistication without making it feel like a costume. It’s not just vintage-inspired; it feels authentic, like it understands the language of classic design fluently. The structure, the restraint, the attention to detail — it all speaks to the kind of enduring style that doesn’t chase trends but defines presence.
For anyone who reveres true classic aesthetics the way I do, Droma1980 isn’t just impressive — it’s in a league of its own.

18 February 2026
Rated 5 out of 5 stars

Consistently Excellent Experience with Diroma

I have been a returning customer for some time and have consistently had positive experiences. The products are of reliable quality and are offered at fair and competitive prices. In addition, the customer service is highly efficient. Any questions or enquiries I have made were answered promptly and professionally. Overall, I am very satisfied with the service and would confidently recommend this company to others.

19 January 2026
Rated 5 out of 5 stars

True craftsmanship

Another superb purchase from true craftspeople. Great communication and fast shipping. I also left a gratuity this time, please treat mama to a lovely coffee!

25 January 2026
Rated 5 out of 5 stars

amazing tie!

Extremely happy with the purchase — a tie you rarely find around (excellent value for money). I was also very pleased to notice Angelo’s professionalism and expertise.

12 January 2026
Rated 2 out of 5 stars

GREAT PRODUCS/ LOW SHIPMENT SERVICE

GREAT PRODUCS,
still Your shipping services are a disaster.
Purchased on January 9th, still waiting

12 January 2026
Diroma1980 logo

Reply from Diroma1980

Hello,

Thank you for your review and for your kind words about the product, we truly appreciate that.

We’re sorry to hear about the delay in receiving your order and completely understand how frustrating waiting can be. To assist you properly, we would be grateful if you could contact us directly with your order number, so we can check the shipment in detail for you.

For full transparency, we do offer DHL Express at checkout for faster delivery. In this case, the Royal Mail service was selected. This is a more economical option, but it does involve longer transit times and, as clearly stated at checkout, no estimated delivery time (ETA) is provided for this service.

Once an order leaves our workshop and is handed over to the courier, delivery timelines are managed entirely by the shipping provider. That said, our support does not stop there, we are always happy to assist with tracking, follow up where possible, and support our customers until their order is safely delivered.

We would genuinely welcome the opportunity to assist you directly and clarify everything fully. Please feel free to reach out to us by email, and we’ll be glad to help.

Team Diroma1980

Rated 5 out of 5 stars

Amazing products

Amazing products, service and shipping timelines. No one likes taxes and tariffs but that is well beyond Angelo’s control. I will continue to pick out the products I want and recognize the obligations that come with it.

21 January 2026
Unprompted review
Rated 1 out of 5 stars

Absurd shipping costs

The item is good, but I paid almost DOUBLE in shipping and an additional customs fee (from the UK to Ireland, absurd!). I will not order from this company again until they reduce the price for shipping.

7 January 2026
Diroma1980 logo

Reply from Diroma1980

Dear AV,

thank you for your review.

As already explained your earlier review Customs duties and import taxes are calculated and charged by local authorities, not by us, and merchants are not obliged to collect or pre-calculate them. Some businesses choose to do so; we don’t, as we prefer not to charge customers fees that are not ours to collect.

We do, however, clearly state on every product page that orders shipped outside the UK may be subject to duties and taxes, confirm that all items are shipped from the UK, and repeat this information in the order confirmation email.

Shipping costs are also clear and explained pre purchase on our website so any user is a free to make their own decision.

We’re sorry this information was missed and appreciate the feedback.

Team diroma1980

Rated 1 out of 5 stars

Very bad experience

Very bad experience.
I ordered two scented oils from Diroma1980. At checkout, I paid around €20 for shipping.( Which is already high, given that the package is shipped from the UK and I live in Ireland).
Only after completing the payment did I receive an email informing me that I would probably have to pay additional customs duties and taxes, amounting to another €20.
In practice, for a product worth less than €40, I end up paying almost double just in shipping and extra fees.
I find this practice lacking transparency, as during checkout it is NOT clearly stated that such high additional costs may apply.
Had I been informed in advance, I would NOT have placed the order. I expected more clarity and fairness towards the customer.
I would not order again and do not recommend this company due to the lack of transparency.

9 January 2026
Unprompted review
Diroma1980 logo

Reply from Diroma1980

Dear AV,

thank you for your review.

Customs duties and import taxes are calculated and charged by local authorities, not by us, and merchants are not obliged to collect or pre-calculate them. Some businesses choose to do so; we don’t, as we prefer not to charge customers fees that are not ours to collect.

We do, however, clearly state on every product page that orders shipped outside the UK may be subject to duties and taxes, confirm that all items are shipped from the UK, and repeat this information in the order confirmation email.

We’re sorry this information was missed and appreciate the feedback.

Team diroma1980

Rated 5 out of 5 stars

Very impressed

Excellent product. Great quality and most importantly looked just as great in real life as it did online. Very impressive delivery too - fast and efficient.

24 December 2025

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