Ordered for my 1st time from directvape.com and only received part of my order. Sent email since their contact # was 123456789. They responded with a phone call shortly afterwards and took my infor... See more
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See what reviewers are saying
First time I tried it had an issue, gave it five minutes and tried again. I'm a long time hookah smoker wanting to modernize and bring convenience to my hobby and if I like these products and they wer... See more
Great selection and prices. Website is easy to navigate and user friendly! Since my favorite local vape shop closed I have been unable to get Coastal Clouds because no other store carries it - I was v... See more
Direct vapor has made it easy for me to order my vape needs online. All products have consistently arrived undamaged and as advertised. I use direct vapor regularly rather than go into stores. Product... See more
Company details
Information provided by various external sources
Shop DirectVapor, the best online vape store with huge supplies of vape mods, e-liquids and accessories. Enjoy free shipping and our low price guarantee!
Contact info
Commerce Way 14300, 33016, Hialeah, United States
- directvapor.com
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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very difficult check out
Super Smooth UI compared to most vape sites!
better UI than most vape sites, pretty clear why each fee is there. Definitely the smoothest experience buying vape gear online for me thus far. Thank you!
Very reasonably priced mods/kits and…
Very reasonably priced mods/kits and juices. They carry my favorite flavors and am looking forward to being notified about some of the dry flower vapes.
Easy ordering
Easy ordering, great prices. I have been going to a local vape shop for years but realized that DirectVapor has much better prices. Will be ordering from now on! Thanks.
Coupon price
Easy to find my products
Over all it was easy to find what I needed. The pricing is fair with the exception of the charge for an adult signature. What happens to my shipment if I'm not here when it arrives?
Horrible
Horrible, their prices are great, but shipping takes forever and customer service is a joke. Go somewhere else and pay the few extra bucks and have peace of mind.
Update, got my device and it's broken, I called in and it's been 2 days waiting for the shipping label to return
I was charged a adult signature fee even after age was verified
I was charged a adult signature fee
even after my age was confirmed by third party.
Will advise friend and family to avoid this website.

Reply from DIRECT VAPOR
User-friendly
The website is user-friendly because it is straightforward to navigate. In addition, Direct Vapor has low prices. You can't beat that now, can you?
Ordering was easy
Watch for undisclosed fees and charges
The website and prices * are great, except they are not honest when assessing fees and surcharges. I ordered last night, and made a screenshot of the checkout page showing $87 TOTAL including a 20% discount and free shipping over $75 and INCLUDING adult signature fee. When I checked my credit card charge, it was $100.99. When I called customer support, the lady was very RUDE and I was left an option to email customer service. No resolution yet but I wont be doing business with them again!
By accident
By accident, I purchased the wrong flavor and tried to contact support for help, but the system couldn't assist me.
Yes, it said I could return the items later, but this seems like such a waste of resources when all that was needed was to change the items, as they were the same price.
Now I have to wait for delivery, contact you for a return, ship it back to you and then wait some more... This could all be simplified if I was able to talk with a human, not a bot.
Your company's process to correct a simple mistake seems counterproductive, and wastes time, money, and resources.
Painless
Painless. I've tried ordering from manufacturer with no results.
I hate these taxes and signature fees
killer selection/killer deals
i don't know i still have not received…
i don't know i still have not received my first order yet, but there is good selection and decent prices
The website was very accurate and easy…
The website was very accurate and easy to use.
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