At the beginning of May I purchased an Invertor Suitcase Generator. On first starting it all seemed good but on starting it for only the second time it was vibrating badly s9 stopped it immediately. O... See more
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Bought petrol pressure washer and the pull cord wont retract and stayed out which meant that i couldn't get the engine running. Contacted dsd tools who acknowledged my email and said to check the spri... See more
Purchased two hivis bodywarmer jackets, they are perfect for my husband working on a building site. They keep him warm and also have enough room for him to either a jumper underneath or a waterproof... See more
Item received within a few days however 1 package was empty. I sent photos and raised an investigation. Still waiting for a response either to supply replacement or acknowledge my email. Very poor se... See more
Company details
Written by the company
Supplying the nation with quality hand tools & DIY products at affordable prices, with FREE FAST Delivery on all orders + Order by 1pm for Same Day Dispatch!
Contact info
194-202 Old Kent Road, SE1 5TY, London, United Kingdom
- 08005668993
- sales@dstools.co.uk
- directstoreuk.com
Hasn’t replied to negative reviews
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Excellent service
Excellent service overall received; fair price for the item purchased and swift delivery.
Order came on time but asked for…
Order came on time but asked for receipt/invoice for the goods several times and never got a reply, poor communication.
Good quality product
A very pleasant shopping experience. Good product at an amazing price. Highly recommended.
Great with fast delivery
Great with fast delivery, would definitely use them again.
Very quick delivery and a great price
Excellent thanks 👍
Quick delivery and very helpful people
Quick delivery and very helpful people. I had a technical issue and they responded immediately
Reasonable delivery time but reducers poor.
Reasonable delivery time. However the 22/15mm reducers included are not good quality as they are one piece. They were not capable of making a leak-proof joint at the pressure needed of 5 bar, and had to be replaced by a 3 piece reducer which has a separate 15mm compression ring.
Great product, good value and perfect delivery
Great value and perfect delivery service. The tool that I bought is very solid and even better than the original one that I had to replace.
Shower Head.
Speedy deliver. Very light but, great product. Fitted easily better than the shower head I had previously.
Brilliant.
Quick dispatch and delivery. The shower hose was well packed and exactly as described. Hose fit straight onto shower and is not leaking. Fantastic service and product.
bargain price fast delivery well pleased
Very professional
Always good service and quality products
After a bad start
After a bad start with the wrong glue being sent this was put right with no problems value and quality is excellent
Great value PRVs and as it says on the…
Great value PRVs and as it says on the packet, you'll need plenty of PTFE tape if you use the 15mm reducers.
great product very good service cannot…
great product very good service cannot fault you
Couldn’t fault the service arrived on time.
Couldn’t fault the service arrived on time as instructed.
good quick delivery and item
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