Director First  Reviews 762

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 276 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and expertise, noting their ability to provide clear, straightforward advice without jargon. Many people highlight the exceptional customer service, appreciating the team's supportive and empathetic approach during difficult times. Reviewers frequently commend the company's quick response times and the ease of contact, often mentioning that the team is readily available and communicative. The service provided is consistently described as excellent, with consumers feeling well-supported and informed throughout their interactions.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and support received.... See more

Service

Reviewers highlight positive aspects of service, consistently praising the genuine care, expert guidance, and... See more

Customer communications

Customers had positive experiences with contact. Many reviewers praise the ease and accessibility of reaching... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If the Dalai Lama handled director stress and Mother Teresa specialised in business rescue, you’d still call Chris Worden first. He brings clarity, calm, and straight-talking solutions when director... See more

Company replied

Rated 5 out of 5 stars

Chris provided an amazing turnaround from initial query to jumping on the phone. He listened, observed and took a vast amount of information in and the action and priorities were clear. He was straigh... See more

Company replied

Rated 5 out of 5 stars

I would advise anyone who has issues with their Ltd company and is anxious about how to best deal with them to contact Director First. I recently spoke to Chris Teal, what a breath of fresh air, frien... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend this company highly enough. Their knowledge in dealing with insolvency is second to none, an absolutely first class service. Chris, Shaun and the team will offer you expert advi... See more

Company replied


Company details

  1. Insolvency Service
  2. Business Management Consultant
  3. Debt Relief Service
  4. Liquidator

Written by the company

Welcome to Director First – Your Helping Hand In Business Insolvency At Director First, we’re here for UK directors facing tough times with their businesses. We understand it’s not easy dealing with money problems, and we offer free, friendly advice to help you out. Whether it’s about closing a business (liquidation), rearranging your business debts (debt restructuring/cva), getting your business back on its feet (turnaround),setting up a new company and purchasing the assets back, or just some advice around how to deal with business debt, we’ve got your back. We also help with sorting out big problems for directors, such as overdrawn directors’ loan accounts. Our past work at 1st Business Rescue was a big hit, earning us over 400 top reviews on Trustpilot. We’re really proud of helping so many directors understand their options and move forward. At Director First, we keep things clear and simple. We’ll guide you through every step, explain your choices in easy words, and make sure you know about any risks. Our goal is to help you feel confident and ready for a new start. Director First – Clear, Friendly Advice for a New Beginning in Business


Contact info

5.0

Excellent

TrustScore 5 out of 5

762 reviews

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Asks customers to review

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Rated 5 out of 5 stars

This wasn’t a “great “ experience the…

This wasn’t a “great “ experience the prevailing circumstances. Were terrible .
We were mugged by a big greedy building company.
Our work ? On time .Passed all checks
They wouldn’t pay for their mistakes we were the scape goat . Immense cash flow problems.
However First Directors were diligent they ring fenced our position to prevent any winding up petitions.
They helped us get back on our feet .
Thanks Chris & well done your team .

13 October 2025
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Reply from Director First

Glad we were of some help to you Peter. Feel free to call us if you need anything more!

Rated 3 out of 5 stars

Met with Shaun today and I had a lot of…

Met with Shaun today and I had a lot of concerns and very confused. Following this meeting I am very reassured and less confused whether to go through insolvency or not. I highly recommend speaking to Shaun, you are not alone.

9 October 2025
Unprompted review
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Reply from Director First

Thank you so much for the review! Lovely to hear that Shaun was of some help! We are here if you need anything else!

Rated 5 out of 5 stars

Very helpful advice

Very helpful advice , great down to earth company , easy to talk to

3 October 2025
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Reply from Director First

Happy to hear this from you, Kurt! We are here to help you , always!

Rated 5 out of 5 stars

Brill

I contact Directorfirst as I needed some advise .
Sadly we are all ready into insolvency, how I wish I had contacted them before .
Their advice was invaluable and calmed me, I felt valued , listened to and realised I wasn't going mad.
Mine is more a legal technicality so they have put me in touch with someone who can help.
I can not reccomend them highly enough and please please contact them early .

2 October 2025
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Reply from Director First

Thank you so much for this review Sue! We are glad we could help you and just so you know, we are here if you need anything!

Rated 5 out of 5 stars

Amazing company

⭐️⭐️⭐️⭐️⭐️
After running my business for 22 years, making the decision to close was one of the hardest things I’ve ever had to do. From the very beginning, Director First, provided outstanding guidance, professionalism, and reassurance that gave me the confidence to take each step forward. In particular, Nadina was an incredible source of support — patient, understanding, and always ready to help when I needed it most. Her kindness and expertise made a very emotional process so much easier to manage. I’m deeply grateful for everything they did to help me through this difficult time

29 September 2025
Unprompted review
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Reply from Director First

Thank you so much, Jo! This means a lot to us as a team. Really happy to hear that Nadina could help you out! I am sure she'd be really happy to hear this!

Rated 5 out of 5 stars

Fantastic service and advice given

Fantastic service and advice given. Was conscientious in listening to concerns and sympathetic to the issues. Offered good insight into how to deal with various aspects of my business and what to say and put forward.

27 September 2025
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Reply from Director First

Thank you so much, Stefan! This means a lot to us. We are happy to hear your experience with us. Feel free to call us anytime if you need anything!

Rated 5 out of 5 stars

Director First are a trustworthy and…

Director First are a trustworthy and reliable company to deal with. They were extremely helpful and knowledgeable and provided guidance throughout the entire process. Highly recommended!

24 September 2025
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Reply from Director First

Thank you so much for this review! Happy that you found our guidance helpful!

Rated 5 out of 5 stars

I’ve been dealing with Shaun

I’ve been dealing with Shaun, what a lovely guy! He’s been easy to talk to and open up bout all the stresses that comes with this.

24 September 2025
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Reply from Director First

Happy to hear this, Sam. Glad Shaun could help you out with your problems!

Rated 5 out of 5 stars

Shaun and Chris are amazing

Speaking to Shaun and Chris has been an absolute godsend. When your business is toiling, it is very difficult to see the best way forward.

I've contacted them on multiple occasions, and every single time they have been straight with me and actually steered me away from using their paid services, which is something I have never experienced before!

I spent time contacting other IPs, but I would only ever come back to Director First if I needed assistance with business recovery.

23 September 2025
Unprompted review
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Reply from Director First

Thank you so much for this review, Brian! This means a whole lot to us. We are glad you found our advice useful and helpful. We are here for you now and in future!

Rated 5 out of 5 stars

I lhave to say a massive thank you to…

I have to say a massive thank you to chris, as a lot of us smaller business owners know it’s really tough. I spoke to chris regarding liquidating my company, he was professional and gave me very good advice to start this process. I can probably say this guy has almost certainly stopped me doing something stupid to myself hopefully even saved my marriage just by talking me through all options available to me. If you are struggling with your business and are totally unsure what to do for the best I strongly recommend picking up the phone and giving them a call. Once again thank you chris It is really appreciated

19 September 2025
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Reply from Director First

Really appreciate this thoughtful review. Alastair. I am really happy to hear that you are in a good place now and know that we are here to help you with any hurdles that come your way next!

Rated 5 out of 5 stars

Chris is a top man who was very…

Chris is a top man who was very informative and made me feel at ease. I hadn't a clue what to do about anything but he explained everything at ease so it takes my mind off a few things I've been worried about. Thank you Chris for all your advice.
Alison White.

22 September 2025
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Reply from Director First

This means a whole lot to us, Alison. We are here to help and guide directors in the right direction, taking enormous pride in doing so.

Rated 5 out of 5 stars

Brilliant advice!!

Brilliant advice!!
Just spoke to Shaun Worden about potentially helping with liquidating my company although this is not yet required yet he did give me some really good advise and was happy to chat things through over the phone. I’ve now got a clear plan of action to proceed and he was happy for me to call him whenever for further advice. Many Thanks Shaun...

17 September 2025
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Reply from Director First

Really happy to hear that Shaun was of some help to you, Dean. We are always here if you need anything else!

Rated 5 out of 5 stars

Prompt call and very good specialist…

Prompt call and very good specialist advice
Would definitely use and recommend Chris’s advice and his time that he gave me.
Thanks again Chris

16 September 2025
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Reply from Director First

Happy to hear this, John. We are always ready to pick up our phones. Call us again if you need anything!

Rated 5 out of 5 stars

Incredible support from Chris at Director First

My business partner and I would recommend Chris at Director First in a heartbeat to any business owner/s that need advice with issues not limited to Directors loan positions, HMRC, potential insolvency etc.

Aside from being a knowledgeable and calming presence, he has a great network to assist in times of difficulty.

We have no doubt in our minds that we would be in a far worse position if it weren’t for the assistance of Chris and his contacts. For that we will always be grateful.

23 May 2025
Unprompted review
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Reply from Director First

Thank you so much for the review, Jack. Always happy to hear about a director's confidence in us! This only pushes us to get better

Rated 5 out of 5 stars

I was a little nervous there was a…

I was a little nervous there was a 'catch' to the advice but it was genuine as was the advisor.
The advice I received was free and helpful and I'm very grateful for the peace of mind I received. I was explained to properly on how the company would make money how they could offer free advice without charging me and it was legitimate.

10 September 2025
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Reply from Director First

We do our best to be honest from the word go with anyone we speak to, Leyton! This review means a whole deal to us!

Rated 5 out of 5 stars

Had a great chat with Shaun and after…

Had a great chat with Shaun and after months of worry and sleepless nights he gave me some great advice and a suitable path to follow, thanks again mate

12 September 2025
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Reply from Director First

Thank you so much for this review, Ashley! This means a lot to us and we are glad that you can be in peace now!

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