Director First  Reviews 762

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 276 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and expertise, noting their ability to provide clear, straightforward advice without jargon. Many people highlight the exceptional customer service, appreciating the team's supportive and empathetic approach during difficult times. Reviewers frequently commend the company's quick response times and the ease of contact, often mentioning that the team is readily available and communicative. The service provided is consistently described as excellent, with consumers feeling well-supported and informed throughout their interactions.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and support received.... See more

Service

Reviewers highlight positive aspects of service, consistently praising the genuine care, expert guidance, and... See more

Customer communications

Customers had positive experiences with contact. Many reviewers praise the ease and accessibility of reaching... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If the Dalai Lama handled director stress and Mother Teresa specialised in business rescue, you’d still call Chris Worden first. He brings clarity, calm, and straight-talking solutions when director... See more

Company replied

Rated 5 out of 5 stars

Chris provided an amazing turnaround from initial query to jumping on the phone. He listened, observed and took a vast amount of information in and the action and priorities were clear. He was straigh... See more

Company replied

Rated 5 out of 5 stars

I would advise anyone who has issues with their Ltd company and is anxious about how to best deal with them to contact Director First. I recently spoke to Chris Teal, what a breath of fresh air, frien... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend this company highly enough. Their knowledge in dealing with insolvency is second to none, an absolutely first class service. Chris, Shaun and the team will offer you expert advi... See more

Company replied


Company details

  1. Insolvency Service
  2. Business Management Consultant
  3. Debt Relief Service
  4. Liquidator

Written by the company

Welcome to Director First – Your Helping Hand In Business Insolvency At Director First, we’re here for UK directors facing tough times with their businesses. We understand it’s not easy dealing with money problems, and we offer free, friendly advice to help you out. Whether it’s about closing a business (liquidation), rearranging your business debts (debt restructuring/cva), getting your business back on its feet (turnaround),setting up a new company and purchasing the assets back, or just some advice around how to deal with business debt, we’ve got your back. We also help with sorting out big problems for directors, such as overdrawn directors’ loan accounts. Our past work at 1st Business Rescue was a big hit, earning us over 400 top reviews on Trustpilot. We’re really proud of helping so many directors understand their options and move forward. At Director First, we keep things clear and simple. We’ll guide you through every step, explain your choices in easy words, and make sure you know about any risks. Our goal is to help you feel confident and ready for a new start. Director First – Clear, Friendly Advice for a New Beginning in Business


Contact info

5.0

Excellent

TrustScore 5 out of 5

762 reviews

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Asks customers to review

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Rated 5 out of 5 stars

A very knowledgeable friendly service

A very knowledgeable friendly service , as well as being very professional and discrete about the information given to them , they made things a lot clearer and helped put my mind at ease, just through talking to them I felt a great amount of pressure had been lifted , Shaun and his team have been amazing every step of the way. If your not sure and need advise please don’t hesitate to contact them I wish I did it sooner

12 December 2025
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Reply from Director First

Glad you found Shaun's advice really useful! Happy to be of any help in the future too! Thank you for the review David!

Rated 5 out of 5 stars

Nadina and the team had been totally…

Nadina and the team had been totally professional and supportive. They had helped us out every step of the way and I don’t think we could have done it without them . Thank you so much for everything you have done for us . Totally recommend this company 👍👍👍 Anna M.

13 November 2025
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Reply from Director First

Happy to hear that Nadina was there for you Anna! We are glad you found her! Thanks for the review!

Rated 5 out of 5 stars

Very fast response by Chris today

Very fast response by Chris today, Good listener and offered practical advice which has really helped me. Will recommend to anyone needing a bit of support
thanks very much

11 December 2025
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Reply from Director First

We do our best to help directors immediately, as we understand the pressure they are under! Thanks for the review!

Rated 5 out of 5 stars

Directors first were helpful from the…

Directors first were helpful from the first contact. They introduced us to good people who got the job done, they were always available and their advice was always in our best interest, and they removed the myths and guesswork from what could have been a very difficult process. If you are struggling with a failing business these guys will certainly find the most appropriate solutions.

11 December 2025
Unprompted review
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Reply from Director First

We do our best to be honest and straightforward from minute 1! Truly believe it makes us unique. Thanks for the review John!

Rated 5 out of 5 stars

Guided us all the way through very…

Guided us all the way through very stressful times. Always available to answer questions and help with anything that seemed too big to understand or deal with. Would highly recommend you give this guys a call they made what seemed impossible possible . Thank you

31 August 2025
Unprompted review
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Reply from Director First

Thank you so much Kelly! We are glad you found our answers useful!

Rated 5 out of 5 stars

The man. The myth. The legend.

If the Dalai Lama handled director stress and Mother Teresa specialised in business rescue, you’d still call Chris Worden first. He brings clarity, calm, and straight-talking solutions when directors need them most. No jargon, no judgement, just expert guidance that genuinely sorts problems and quickly.

Quite simply: when your back’s against the wall, Chris is the person you want in the room.

22 October 2025
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Reply from Director First

Hahaha, really appreciate this, Sam! Thank you so much! Always there to support directors!

Rated 5 out of 5 stars

Chris was great

Chris was great. He gave some really good advice.

10 December 2025
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Reply from Director First

Thank you so much for this review, Tahir!

Rated 5 out of 5 stars

Chris and his team were excellent from…

Chris and his team were excellent from the beginning to the end and their advice was spot on. I fully recommend them and you can use them with total confidence. 5 Stars!

3 December 2025
Unprompted review
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Reply from Director First

This means a lot to us! Thank you so much for the review!

Rated 5 out of 5 stars

Genuine good advise

Genuine good advise, free advise. I found Directors First via a Youtube video, where a situation simular to ours was discussed. So we reached out to Direct First.

After two discussions; I wouldn't say they turned me away but certainly encouraged us to look at other solutions, such as trading out of the difficulties. Directors First could have simply encouraged us to close the business and pay their fee to do so; but they never.

We took their advise and spoke to HMRC and things are looking better.

It was refreshing to speak to another business who's sole aim was NOT to make money from you. Most other simular firms I have spoken to, just offer fees to close the business and never look if its correct.

If we cant fix this issue , we will 100% be revisiting Directors First. Make that call, we wish that we never left it so long.

10 December 2025
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Reply from Director First

Our aim here at Director First has always been to assist directors with utter honesty! We are glad you found us Michael! Always here to help you!

Rated 5 out of 5 stars

Sean is the most patient and…

Sean is the most patient and understanding man I've ever come across. He is always on the end of the phone regardless of how manybtimes you asknquestions and he really does put your mind at ease. I cant compliment him enough.

10 December 2025
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Reply from Director First

Thank you so much for this review! Lovely to know Shaun answered all your questions!

Rated 5 out of 5 stars

I recently spoke with Chris Warden and…

I recently spoke with Chris Warden and had a really great experience. I’d been feeling quite stressed about a debt I owed to HMRC, but Chris took the time to talk things through with me and offered really reassuring, practical advice. He helped me realise the amount wasn’t as serious as I’d built it up to be, and that I should be able to agree reasonable repayment terms with HMRC.

On the back of that conversation, I contacted HMRC and managed to get a repayment plan that’s long enough to make everything manageable. It was a huge weight off my shoulders. I’m genuinely grateful for Chris’s help and would happily recommend the company to others.

5 December 2025
Unprompted review
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Reply from Director First

Happy that we could help Scott! Thank you so much for this lovely review!

Rated 5 out of 5 stars

Company liabilities made clear , stress down !

My company has some issues that are causing me some concern, HMRC, BBL , stress was starting to take its toll and i decided to contact Chris. A half hour chat and he has clarified things and given me some options that i can implement to make some progress going forward.
I already feel some relief , excellent service,

8 December 2025
Unprompted review
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Reply from Director First

We do our best to help ease the stress directors go through at a time like this! Thank you for the review, Mark! We are glad you feel relieved now!

Rated 5 out of 5 stars

Honest Advice

When I was first spoke with Chris I knew I had someone on my side that didn’t hide the ugly truth and told me how it was and what my options are. It might not have been what I wanted to hear but it made all the difference that he didn’t hold back anything and the steps I had to make. He was clear and concise and didn’t have any other agenda other than advising me, other people I had spoken with felt like they were selling something rather than just honest advice. I couldn’t recommend Director First enough.

4 December 2025
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Reply from Director First

Thank you so much for the review, Mathew! This means a lot to us :) We take pride in being very honest with directors, showing them every available option! Happy that you found us!

Rated 5 out of 5 stars

Guides

Advices, guides and information are very clear and straight - forward. The operator is very helpful

8 December 2025
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Reply from Director First

Thank you so much for the review!

Rated 5 out of 5 stars

They were lovely and super helpful

They were lovely and super helpful. Shaun helped me understand what my options were and find a much easier solution.

5 December 2025
Unprompted review
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Reply from Director First

We are glad you found Shaun's advice easy to understand and helpful! Thanks for this lovely review!

Rated 5 out of 5 stars

I set up and ran my Company very…

I set up and ran my Company very successfully for 25 yrs, I made millions…3 new partners took over and crashed my firm in 18 months, my family was homeless, we were broke… I was broken
Then I found Chris at director first, he and his team were my lifeline…
When friends just can't be found,
They were like a bridge over troubled water…
I cannot recommend Chris and his team highly enough, they’re fantastic, really supportive, knowledgeable and human when we faced an inhuman situation. Chris Worden had my back, when the chips are down no one else comes close, highly recommend you call him

5 December 2025
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Reply from Director First

I am glad you found help here, Brian, and we really hope things go onwards and upwards from here. Thank you so much for this kind review!

Rated 5 out of 5 stars

I would like to sincerely thank Shaun…

I would like to sincerely thank Shaun and the entire team at Director First for their support during my insolvency process. From the very first call, everything was explained clearly, without pressure or judgment, making a stressful situation much easier to manage. Their professionalism, honesty, and compassion truly stood out—they treated me with respect, communicated clearly, and made sure I understood every step. Their guidance turned what I expected to be a nightmare into something manageable. I am very grateful and would highly recommend them to anyone in a similar situation.

28 November 2025
Unprompted review
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Reply from Director First

Thank you so much Pasquale! We are glad that Shaun was there for you and that this situation became manageable. We are here if you need anything more!

Rated 5 out of 5 stars

Excellent clear and concise advice…

Excellent clear and concise advice given by Chris.
Well worth contacting for advice and has cleared up concerns and questions I had at a difficult time.
Many Thanks

28 November 2025
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Reply from Director First

Happy to hear that you found Chris' advice useful. Feel free to contact us if you have any more questions, Robbie!

Rated 5 out of 5 stars

Directors First Review

Calmness during a very fraught time; efficiency, all calls were on time and communication direct and kind. Available time seemed endless - explanations succinct and helpful. I can't thank this company and it's employees enough for the time and effort spent helping us. There is no need for anyone to look further than this company for help.

1 October 2025
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Reply from Director First

Thank you, Lindsay, for the review! We understand what a director goes through during tough times and do our best to be available for them. Happy that you appreciate!

Rated 5 out of 5 stars

It can be very stressful when dealing…

It can be very stressful when dealing with a business been a one man band and chris and his team held my hand every step of the way , any question i had no matter how big or small he was there , massive thank you from me to him and his team , highly recommend

26 November 2025
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Reply from Director First

We are happy to hear about your experience, Jason! At Director First, we believe every question is important to answer. We do our best to help directors stress less in times like these!

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