Direct Order Blinds Reviews 

102
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Amazing service from the company, girls were fabulous helping myself out as measuring and a little mistake on my part they had patience and helped myself out so much. New shutters have arrived and a... See more

Rated 5 out of 5 stars

Arrived on scheduled date and packaged well. Ordered x8 perfect fit Venetian blinds. No issues. Correct sizes. Nil obvious defects and all working as they should. I would definitely use this company a... See more

Rated 5 out of 5 stars

We ordered 6 easy fit shutters online. They arrived today in really protective packaging. They all fitted perfectly and have really added to our kitchen and utility refurbishment project. Cheryl and t... See more

Company replied

Rated 4 out of 5 stars

Blinds look and operate great! You need to be careful to follow the measuring guide (you can take out insurance in case you measure incorrectly for a small additional fee though) Fitting i... See more

Company replied

Company details

  1. Blinds Shop

Written by the company

Made to Measure Blinds in the UK 🇬🇧 Made by us, fitted by you🏡 Rated 4.9⭐️ on Reviews.io


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

102 reviews

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4.6

All reviews

(102)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

I absolutely love these!

I absolutely love these!

I came across this little gem of a business on instagram whilst getting inspo for a room I am currently redecorating. I had a window which was smaller than the minimum drop on the website, so wasn’t sure initially if I could have what I wanted. I spoke with Ellie who was extremely helpful and liaised with the team to ensure I could get a blind made smaller than then norm. I found the instructions for measuring easy to follow when ordering the blinds.

From placing the order to taking delivery I was kept up to date with the order.

I received my order last week but only fitted them today. I am over the moon. The quality is fantastic and the price extremely reasonable. I shall be placing an order for the remainder of windows in my property.

From start to finish there is not one part of the customer experience I could fault.

2 February 2024
Unprompted review
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Reply from Direct Order Blinds

Hi Tasta! Thank you for taking the time to leave such a kind review! I am so glad we could help and that you love your new blinds 🤍

Rated 5 out of 5 stars

We purchased some perfect fit blinds…

We purchased some perfect fit blinds for our Bi-fold doors and had concerns as they are made to measure. But they were literally perfect and so so easy to put up.
Would highly recommend they look like amazing 🤩🤩

25 January 2024
Unprompted review
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Reply from Direct Order Blinds

Thank you for the kind review, Michelle! I am so glad you love them 🤍

Rated 5 out of 5 stars

Ellie was really helpful from start to…

Ellie was really helpful from start to finish. They arrived ahead of SLA too. I’m really pleased with the outcome and can’t believe it fitted them myself! Will be getting more.

15 February 2024
Unprompted review
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Reply from Direct Order Blinds

Thank you Stephanie 😊

Rated 5 out of 5 stars

Perfect shutter.

Ordered a small shutter for the downstairs cloakroom. It’s perfect. Easy instructions for measuring and fitting. Much easier to keep clean compared to a venetian blind. It looks great and I will be ordering more! Thank you.

17 January 2024
Unprompted review
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Reply from Direct Order Blinds

Thanks Gail, so glad you love your Perfect Fit Shutter 😊

Rated 5 out of 5 stars

Excellent customer services

I made a hash of my orders but Michelle went the extra mile to help me get the perfect fit Venetian blind I wanted. Once it arrived it was easy to fit and I’m absolutely delighted with it. Excellent product and excellent customer service from Michelle. Thanks again.

20 December 2023
Unprompted review
Rated 5 out of 5 stars

Perfect fit shutters, definitely Perfect

Fabulous perfect fit shutters, ordered 14 for our conservatory and they look amazing.we paid the extra for themselves to deliver and was so worth it.Very easy to fit.
They have definitely made the room warmer too.so pleased 😊

4 November 2023
Unprompted review
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Reply from Direct Order Blinds

Hi Lisa, thank you for your kind review! It is really appreciated 😊

Rated 5 out of 5 stars

Excellent window shutters

Excellent window shutters - great quality and easily installed. Have saved a fortune in installation costs!

27 November 2023
Unprompted review
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Reply from Direct Order Blinds

Hi Gemma, thank you so much for taking the time to leave us a review - so glad you love your new Perfect Fit Shutters 🥰 - Ellie

Rated 5 out of 5 stars

Bay window shutter blinds

We ordered 1 section of shutter blinds to try for our bay window in August ,
following decorating we fitted the blinds and they look great and really easy to fit,we will now be looking to order the remainder blinds to complete the bay window

31 October 2023
Unprompted review
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Reply from Direct Order Blinds

Hi John, that is great to hear! Can't wait to see the finished look 😊

Rated 5 out of 5 stars

easy to use the web site

very easy to use the web site. prices were competitive and delivery was well within the dates given

27 October 2023
Unprompted review
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Reply from Direct Order Blinds

Hi Keith, thank you so much for taking the time to leave us a review - it is really appreciated! I am so pleated you are happy with your new blinds 😊 Many thanks - Ellie

Rated 5 out of 5 stars

Great customer service and…

Great customer service and communication.
Very pleased with shutters for French doors. Easy installation

20 October 2023
Unprompted review
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Reply from Direct Order Blinds

Hi Linx, thank you so much for taking the time to leave us a review - it is really appreciated! I am so pleated you are happy with your new Perfect Fit Shutters 😊 Many thanks - Ellie

Rated 5 out of 5 stars

Our second order of perfect fit…

Our second order of perfect fit shutters delivered this week there is nothing more that I can add to the review I added previously . I would strongly advise anyone reading the reviews for this company to stop searching and order from direct order blinds. Excellent service , quality and best price you will find online. I have recommended this company to family and friends The best by far!

17 October 2023
Unprompted review
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Reply from Direct Order Blinds

Hi Michael! Thank you again for such a kind review - as a small business it is really appreciated!! 🥰 Ellie

Rated 5 out of 5 stars

I just love the perfect fit venetians

I just love the perfect fit venetians. I needed something for privacy in my bathroom but I didn't want to cover the whole window and restrict the day light.
Each time I've ordered from Direct Order Blinds, the delivery has been quick, the quality is amazing, they fit perfectly and my favourite part is installing them myself. Its so easy and you don't have to wait for somebody to arrive with a drill...... I like everything doing yesterday 😊
There's also no lasting damage to windows or walls. 100% recommend

27 September 2023
Unprompted review
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Reply from Direct Order Blinds

Hi Amy! Thank you SO much for taking the time to leave us such a kind review - it is greatly appreciated! They really are a game changer aren't they! 🙌🏻 Take care - Ellie

Rated 5 out of 5 stars

I could not be happier with our new…

I could not be happier with our new shutter blinds. I have wanted shutters for our cottage for years but they’ve always been at the bottom of our priorities list as it was deemed a bit of a luxury. Then I stumbled across these blind shutters and WOW! The service was amazing, fantastic communication and the shutters have exceeded all of my high expectations! It’s transformed our lounge. Giving us privacy whilst keeping as much light as possible in our little cottage. I will be raving about these for a long time. One very happy customer ☺️🫶🏼

17 October 2023
Unprompted review
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Reply from Direct Order Blinds

Hi Kate! Ah you've made our day! 🥰 Thank you so much for taking the time to leave us such a kind review! I am so pleased you love your new Perfect Fit Shutters - we'd love to see a photo if you have one! Have a great day - Ellie

Rated 5 out of 5 stars

Fabulous looking blinds

Great customer service, answered all my measuring queries making the whole ordering process quick and easy. The blinds arrived promptly and so easy to install and look amazing. Really pleased.

2 October 2023
Unprompted review
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Reply from Direct Order Blinds

Hi Kathryn, thank you so much for taking the time to leave us such a kind review! I am so glad you love your new blinds 😊 Kind regards, Ellie

Rated 5 out of 5 stars

I am so pleased with my new blinds

I am so pleased with my new blinds. I ordered 2 perfect fit Venetian blinds for my French doors and 2 more to fit my kitchen window. It took me less than an hour to put together and fit all 4 and they look amazing! My only regret is that I didn’t buy them sooner. We’re moving house soon and will definitely be ordering more from Direct Order Blinds for our new place.

15 October 2023
Unprompted review
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Reply from Direct Order Blinds

Hi Claire, thank you so much for taking the time to leave us such a kind review! We're so glad you love your new blinds and look forward to dealing with you again in the future! Good luck with the move 🏡😊 Ellie

Rated 5 out of 5 stars

Blinds are amazing

Blinds on time, in excellent order and look amazing.
Really helpful customer service to fix an issue I made in measuring up
Really happy with the purchase - will be ordering more !

10 October 2023
Unprompted review
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Reply from Direct Order Blinds

Ah we're so glad you love your new blinds - thank you for taking the time to leave us a review! 😊 Kind regards - Ellie

Rated 5 out of 5 stars

Nervous and anxious customer, after speaking to the owner I was left reassured and am blown away with the final product.

When I ordered my blinds I received an email from Cheryl due to my dimensions and specifics my order was not possible. I spoke to Cheryl on the telephone who provided me with alternative potions and gave me time to decide or receive a refund. There was no hard sale or pressure at all. I agreed and decided on a different option, delivery took a few weeks and I have just received my shutters. They look absolute stunning. I could not recommend a better company. The level of customer service alone makes this company great however the product speaks for itself. I am placing an order for the rest of my kitchen windows now I know they fit perfectly and the quality is 100%.

5 October 2023
Unprompted review
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Reply from Direct Order Blinds

Hi Joshua, thank you SO much for leaving us such a kind review - it is really appreciated! As a small, family run business we really do pride ourselves on excellent and personal customer service, along with great products of course! We're so pleased you love your new blinds and look forward to dealing with you again in the future! 😊 Ellie

Rated 5 out of 5 stars

Easy to order

Easy to order, good measurement guides, good choice and delivery as stated.
Samples available too.
We have ordered before for other windows. Have been pleased with product.

20 September 2023
Unprompted review
Direct Order Blinds logo

Reply from Direct Order Blinds

Thank you for taking the time to leave us a review, I am so glad you are pleased with your new blinds! Kind regards, Ellie 😊

Rated 5 out of 5 stars

Don’t waste time, order now!

Delivered on time and they fit perfect. Easy to measure and easy to fit! They finish our dining room off lovely. Very very pleased. Would highly recommend!!!

28 September 2023
Unprompted review
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Reply from Direct Order Blinds

Hi Lesley, thank you for your kind review 🥰 Enjoy your new blinds! Ellie

Rated 5 out of 5 stars

Beautiful blinds and amazing customer service

Where do I even begin, my experience with Direct Order Blinds has been excellent - from the delivery, constant support via WhatsApp, to the quick and easy assemble process for all my blinds! I purchased 3 INTU blinds (2 for my living room and 1 for my bedroom in Polar white). I wanted an elegant modern look for my 1st property and Direct Order Blinds definitely matched this criteria - compliments my apartment so well. I definitely recommend this company anyone, you won’t be disappointed.

24 September 2023
Unprompted review
Direct Order Blinds logo

Reply from Direct Order Blinds

Ah thank you so much for your kind review! It means a lot to us! 🥰 Ellie

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