Direct Car Credit - The Car Finance Specialists Reviews 

338
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 183 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the staff for being extremely helpful, friendly, and professional throughout the entire purchasing journey, ensuring everything goes smoothly. Consumers often mention that securing finance and finding the right vehicle is handled with incredible ease, efficiency, and genuine personal care. Some reviewers were not happy with the overall condition of the vehicles received upon delivery. Customers noted experiencing frustrating mechanical faults shortly after purchase, which led to significant concerns regarding reliability and the quality of after-sales support. These individuals described encountering unexpected breakdowns and difficulties when trying to resolve issues with the garage.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing the team as extremely helpful, friendly, and... See more

Service

Customers had positive experiences with service, noting that the entire process from start to finish was... See more

Product

Consumers find product to be deeply divisive, reporting starkly contrasting experiences regarding vehicle... See more

Customer service

Users describe positive interactions with customer_service, noting a seamless process from start to finish... See more

User experience

Customers consistently note positive experiences with user experience, highlighting seamless and effortless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What company they were so helpful they made experience easy with contact & support all the way to end of deal. Also went above & beyond because of work my commitments they delivery my car choice str... See more

Rated 5 out of 5 stars

Zara made this experience great! She's very professional and a lovely person! She answers my questions no matter what & i would recommend her to any company! I like to know things about my car... See more

Rated 5 out of 5 stars

The people were really helpfull and fast on securing finance that was available for me despite my verry bad credit rating. The vehicle i have has been verry well presented and somw maintenance was don... See more

Rated 5 out of 5 stars

Looked into getting a car then my partner was taken ill nearly loseing her life .the staff couldn't do enough by giving me time texting me not calling .my sales man was Jatinder .a true gentleman and... See more


Company details

  1. Car Finance and Loan Company
  2. Car Dealer
  3. Finance Broker
  4. Motor Vehicle Dealer
  5. Used Car Dealer

Written by the company

At Direct Car Credit, we specialize in getting finance in place for everyone. We cater for all!! Even if you have struggled to get finance in place elsewhere! We have an extensive panel of lenders that will approve even if - Bad Credit ✅ Good Credit ✅ CCJ ✅ Self Employed ✅ Benefits ✅ Arrears ✅ IVA ✅ Apply with us today and we will do the rest!! We are a family run business with over 20 years experience in Car Sales/Finance, we are trusted partners with over 30 finance companies, and a one stop shop for your next car purchase and finance package. What you waiting for APPLY TODAY!!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

338 reviews

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4.7

All reviews

(338)

177 reviews in the last 12 months

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Rated 4 out of 5 stars

People are friendly enough

It’s always stressful finding the right car but these guys made it pretty stress free the guy ( Richard ) listened to what I liked and wanted and found the perfect car and I just love it the only part I didn’t like was having to wait to collect it lol
But I found everyone friendly and my new car seemed perfectly adequate for its age and mileage
The only negative point I have is I wasn’t aware of the £99 admins fee but other than that it was a good experience
Thanks xx

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Richard from start to finish was…

Richard from start to finish was impeccable. He talked me through all the stages, helped me choose the car I want. Even then after that Richard let me know when my car was ready and went above and beyond to squeeze me in on the Saturday just gone. I am so happy I chose to go with the company. I couldn’t be more grateful for all the staff even on the handover the lady doing the handover was amazing.

8 November 2025
Rated 5 out of 5 stars

Helpful

I had an issue with a car bought recently. The team were excellent and helpful in resolving the issue. Zara in particular was mostly involved in the conversation with me and She was exceptionally good, helpful and understanding. Thanks a lot Zara for your service as have been so good.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Great place to buy a car

I purchased a car from these guys today was very well looked after kept me informed all through the process and the car is amazing thanks again Richard and Zara I will be coming back again and also recommending you to friends and family

5 November 2025
Unprompted review
Rated 5 out of 5 stars

looking to upgrade your car then go to Direct car credit

i was looking for a new car and i was looking on line when i came across Direct Car Credit, and when i saw the car i liked i gave them a call and they told me to come have a look so i drove down to the Dewsbury branch and was greeted with the lovely receptionist and she told me to go have a look at the car and as i was doing that she got one of the representatives to have at talk with me, i can say all the people that work for this company at Dewsbury are all nice and polite not pushy at all and give you time to think about your own decision witch i came to and now i'm the owner of a beautiful new car witch i always wanted so yes i would recommend Direct Car Credit. so if you are looking to change your old car for a newer model then go there because i did and i'm happy

4 November 2025
Rated 5 out of 5 stars

Super thrilled

We recently purchased a Toyota Verso and had a really great experience! The team at Direct Car Credit (Mark and Zara) were so helpful throughout the process, everything was smooth and straightforward from start to finish. We're really happy with our new car and would definitely recommend them to anyone looking for a hassle free purchase.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

First of all I would like to thank…

First of all I would like to thank Richard the salesman he's friendly polite and excellent to deal with he helped me above and beyond to get my car he's a credit to your company the best car salesman I have ever dealt with he's brilliant, next id like to thank Zara in after sales she was brilliant another credit to your company, finally I would recommend your company to anyone who is looking for a new car many thanks to everyone involved steve

24 October 2025
Unprompted review
Rated 5 out of 5 stars

They are super EFFICIENT. I’m very impressed.

I left a review here when I just bought the car and now I am coming back even happier with their services. If I could give them 10 stars I would.

Once again I find myself very impressed by the efficiency and easy of dealing with Direct Car Credit. My car broke down after 5.5 months of buying. A problem that most cars my model and year had and that cannot be identified until the part breaks, all we knew from previous MOT is that the tubes from coolant was getting warm. I started to panic as my 3 months dealer warranty had expired and I had not extended it. Not knowing what to do I msg the agent who sold me the car Mark. It was a Thursday. Very quickly Mark put me in contact with Zara who was very professional and understanding. Zara told me that on the case of my car I had 6 months warranty via the finance company. Resuming it, by Monday I had the quote approved and booked the car in and by Wednesday I was picking it up. They paid the garage at the moment I was collecting. The whole experience was impressive. Everything run as it should and quick. The garage told me they don’t normally get insurance customers as they have to be waiting and going after them for payment. Well not with Direct Car Credit. Super happy customer here.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

I Dealt with a chap called mark

I Dealt with a chap called mark. the manger at direct car finance . and vans who completely understood my needs and delivered at a great price. needed to sourced the best van for me .I had to go back few times ,but got there in the end it all good but they made this effortless and came up with the goods. Professional and courteous, well done mark. .Vanessa who handed the Transit custom van over bye very lovey lady . really please with my van just what i need look good and drives well
thank you mark
regards
barry

25 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing guys

Hi all
I need to say a massive thank you for the amazing little van ,u lot don’t know how happy you’re made me to get my business back on track with my new van .

From the minute filled out the form to driving out your showroom the customer service was absolutely fantastic

Thank you
Emma 🤪😃xx

25 October 2025
Rated 5 out of 5 stars

Richard, Zara and Mark direct cars! Amazing

Richard at direct cars was helpful through the whole process he wanted to make sure everything was spot on before he sold us the car! And everything was spot on! When at direct cars we then had Zara/Mark help us with the paperwork and they was very helpful and nothing was to much trouble! I would recommend this place 100% ro friends and family! They was all amazing here no complaints at all! Thank you guys! 😊

24 October 2025
Unprompted review
Rated 5 out of 5 stars

very good service

I bought two cars from Directcar, very good service, the managers Mark Richard were very kind and did their job very professionally, I was very satisfied and happy.

2 October 2025
Unprompted review

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