Direct Response Employment Services Reviews 18

TrustScore 4.5 out of 5

4.6

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Company details

  1. Employment Consultant
  2. Recruiter
  3. Recruitment Service
  4. Temp Agency

Written by the company

Direct Response Employment Services is a local independent Employment Agency set in the centre of Trowbridge, Wiltshire, specialising in the provision of temporary and permanent recruitment. Having been recruiting since 1998, Direct Response Employment Services has become one of the top employment agencies, we cover both temporary & permanent contracts. If you are looking for jobs in Wiltshire & Trowbridge or temporary work, permanent work or an Employment Agency across Wiltshire & Somerset speak to our recruitment consultants at Direct Response Employment Services today.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

I had a fantastic experience with Direct Response Employment

I had a fantastic experience with Direct Response Employment. Vicky was extremely helpful throughout the process – she explained leave and other employment procedures clearly, and she always responded to my queries promptly. All the staff members I interacted with were equally supportive, providing excellent service and regular feedback.
Thanks to Direct Response, I was able to secure a permanent position in less than seven months. I’m truly grateful for their guidance and professionalism.
I would highly recommend Direct Response Employment to anyone seeking reliable and supportive recruitment assistance.

31 December 2025
Unprompted review
Direct Response Employment Services logo

Reply from Direct Response Employment Services

Morning Debbie
Thank you so much for taking the time to give us a review. We are really pleased that you have secured a full time position. We all wish you the best of luck for the future. Di Vicky & Team.

Rated 5 out of 5 stars

Direct response has been amazing if had…

Direct response has been amazing if had a problem with whatever they are really quick to help and so friendly lidia is a superstar and has helped me a lot she is so kind caring and simply amazing

14 July 2025
Unprompted review
Direct Response Employment Services logo

Reply from Direct Response Employment Services

Dear Chris Thank you so much for taking the time to write a review. We are very grateful, and its nice to know the team is looking after our temps. Good Luck in the future. Di and team

Rated 5 out of 5 stars

Highly recommended

Highly recommended! All the team are very helpful and quick to respond, Lidia was especially helpful, I signed up after having no luck with food finding a job after 2 months of searching and within 3 days she found me a job. I can't thank these guys enough :)

4 November 2024
Unprompted review
Direct Response Employment Services logo

Reply from Direct Response Employment Services

Thank you so much for your lovely feedback! We're absolutely thrilled to hear that you had such a positive experience. It means a lot to know that we could support you during your job search, and we're especially glad Lidia was able to help you secure a role so quickly.

On behalf of Lidia, Di, and the whole team – we're wishing you all the best in your new job! Please don’t hesitate to reach out if you ever need anything in the future.

Warmest regards,
Di, Lidia & The Team 🌟

Rated 5 out of 5 stars

Would recommend using direct response

Would recommend using direct response, went in on a Tuesday spoken to Lidia and had a job on the Wednesday all the staff here are very attentive nothing was an issue very helpful and all so lovely and kind, they got me a job with the hours I wanted and nothing is to much trouble.
Thank you Lidia for everything you have done for me.

10 July 2024
Unprompted review
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Reply from Direct Response Employment Services

Dear Melissa thank you for choosing direct for temporary work. We wish you the very best of luck for the future. Di Lidia & Team

Rated 5 out of 5 stars

Great service

Great experience from working with direct response agency. Found the required job suited for my needs. Been very helpful and made the process easy. Lidia is the lady to see. Great stuff.

9 April 2024
Unprompted review
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Reply from Direct Response Employment Services

Dear Sevio Thank you for your review it was nice of you to take the time. You have been a pleasure to work with. Best of luck in the future Di Lidia & Team.

Rated 5 out of 5 stars

I am from America so I didn’t know how…

I am from America so I didn’t know how much of this worked but when I walked into direct response I was greeting immediately and all the staff was willing to help answer all of my questions. I worked directly with Lidia and she was amazing all around. She was always available and quick to respond. I had a new born child and they treated me very well and respected the time I need to be at home with my child. If you are looking for good honest work and a staff to treat you well I recommend going to direct response!

24 March 2024
Unprompted review
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Reply from Direct Response Employment Services

Dear Anthony thank you for your review. congratulations on the birth of your child. we wish you all the best for the future. Di Lidia and team.

Rated 5 out of 5 stars

very good agency!

very good agency!, very professional and friendly approach to the employee, the day after registering at Direct Response I got a job, from today I am working under a contract in my company. I would like to thanks Lidia for all her help!!!

4 December 2023
Unprompted review
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Reply from Direct Response Employment Services

Dear Jacek, Thank you for taking the time to write a review. We are pleased you have secured a perm position. We all wish you the very best for the future. Kind regards Di Lidia & Team.

Rated 5 out of 5 stars

Teamwork

I only popped in on a Friday morning on the off chance of any available work. The staff were very polite and welcoming. And made me feel very comfortable. And after filling in all my online details over the weekend. On the Tuesday morning Liam phoned me to arrange a brief interview in the office later that morning and by the end of office hours that day, had arranged work for me the following day. Then over the next 3 weeks, was kept upto date via texts and phone calls from Liam about work that was available and all the information I needed for each job.
I was only with them 3 weeks as I have now taken a permanent job elsewhere, but they made me feel part of a team and I would recommend them highly.

6 November 2023
Unprompted review
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Reply from Direct Response Employment Services

Dear Jamie thank you for your review I am pleased that the team looked after you. We always try to make everyone welcome thanks for joining Direct Response and very best of luck for the future. Di Liam & Team

Rated 5 out of 5 stars

Trust worthy reliable excellent service

7 August 2023
Unprompted review
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Reply from Direct Response Employment Services

Hi Tadiwanashe Thank you for your lovely review. You have been a pleasure to work with and it’s a great shame you had to move away. If you need a reference please contact me. All the very best for the future. Di Lidia and team.

Rated 5 out of 5 stars

Temporary work

Popped in to the Trowbridge branch as I was awaiting a start date from my new employer, Lidia was a great help and found me some work local to me without any fuss . Great communication throughout.

1 September 2023
Unprompted review
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Reply from Direct Response Employment Services

Thank you for your rewiew. Very much appreciated. Di & Team

Rated 5 out of 5 stars

Very Professional Company

Very professional company, with staff that care. Any issues I’ve had were cleared up concisely. Would highly recommend Direct Response. Thank you again.

2 July 2023
Unprompted review
Direct Response Employment Services logo

Reply from Direct Response Employment Services

Dear Ian thank you very much we try our very best to look after everyone. You have been very reliable and professional. We all wish you the very best for the future. Di & Team.

Rated 5 out of 5 stars

Direct Response Employment services the best company and agencies in Wiltshire who cover a vast area

I worked for Direct Response Employment services from 2019 to 2023.
I have had no issues with finding work through them, the management and team are very helpful and always there to talk too. Since leaving the forces and having multiple jobs through an agency I would say this is one of the best and friendliest I have had the pleasure of working for.
I can not fault the owner Di or her team I have made good friends within the work place that I was placed into and themselves. I would 100% say if you are looking for work from full time work to adhoc work they are the best to approach and work for.

23 June 2023
Unprompted review
Direct Response Employment Services logo

Reply from Direct Response Employment Services

Dear Chris thank you for your kind words. It has been a pleasure working with you. You have always been reliable and gave 100%. We all wish you the very best in your new job. Di & Team.

Rated 5 out of 5 stars

I have a lot to thank this agency that…

I have a lot to thank this agency that on the same day I signed up found me a job in which I felt very good performing the role assigned to me. I had a second job where I will continue with a permanent contract and everything thanks to this agency that put me there. Payment is always on time and without fail. If I need them again in the future, I won't hesitate to look for them again! Thank you for everything and I wish you continued success!

31 March 2023
Unprompted review
Direct Response Employment Services logo

Reply from Direct Response Employment Services

Hi Jose Thank you for your kind review. You have been a model employee always reliable and on time. We all wish you the very best for the future. Di Lidia & Team.

Rated 5 out of 5 stars

5* would highly recommend

Having worked through Direct response for 2.5 years I cannot fault them. Lidia has been faultless throughout my employment, she’s always been there to answer any questions I had and supported me well! I would highly recommend this Agency! Thank you Direct response and thank you Lidia! All the best!

4 November 2022
Unprompted review
Direct Response Employment Services logo

Reply from Direct Response Employment Services

Hi Warren, Thank you for your lovely review. You have always been the perfect candidate and we all wish you well for the future. Look after yourself. Di Lidia & Team.

Rated 5 out of 5 stars

I worked with direct response and dealt…

I worked with direct response and dealt with Vicky. The staff there are accommodating and friendly

1 June 2022
Unprompted review
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Reply from Direct Response Employment Services

Dear Norbert thank you for your review and good luck for the future. Di & Team

Rated 5 out of 5 stars

Really nice agency I recommend

Really nice agency I recommend. Never had a problem working whit them . Even if you get cancel from a place because the place doesn't have enough work or hours for you straight away they gone find something else for you . Really friendly people also. I strongly recommend Direct Response !!

29 April 2022
Unprompted review
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Reply from Direct Response Employment Services

Dear Catalin thank you for your lovely review. We all wish you the best for the future. Di &Team

Rated 5 out of 5 stars

Very good agency to work for

Very good agency to work for, always give you good work very quickly.
Friendly bunch of staff and always 100% professional!

5 January 2022
Unprompted review
Direct Response Employment Services logo

Reply from Direct Response Employment Services

Dear Aaron, Thank you for taking the time to leave a review. It has been a pleasure working with you and we all wish you the very best for the future. Di & Team

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